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Riu Palace Aruba - All Inclusive

4.0 star property
Beachfront, with full-service spa

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Photo gallery for Riu Palace Aruba - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Front of property
Free minibar, in-room safe, desk, blackout curtains
5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Lobby sitting area
Reviews
8.4

Very good

Popular amenities

  • All-inclusive
  • Breakfast includedBreakfast includedBreakfast included
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Hot tubHot tubHot tub
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
J.E. Irausquin Blvd 79, Noord
  • Popular LocationPalm Beach7 min walk
  • Popular LocationHyatt Regency Casino8 min walk
  • Popular LocationEagle Beach2 min drive
  • AirportOranjestad (AUA-Queen Beatrix Intl.)14 min drive

Room options

Standard Double Room (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (U)

7.5/10 Good

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (E)

10/10 Exceptional

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (U)

8.2/10 Very good

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Ocean View (U)

8.1/10 Very good

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (U)

8.8/10 Excellent

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (L)

Free minibar, in-room safe, desk, blackout curtains

Standard Double Room (L)

8.6/10 Excellent

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (E)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (E)

Free minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Sea View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (U)

Free minibar, in-room safe, desk, blackout curtains

Suite (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Suite (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (L)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (L)

Free minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Sea View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Barceló Aruba - All Inclusive
Pool
Hot tub
Breakfast included
All-inclusive
4.0 out of 5, Very good, (1287)
The price is AU$2,256
for 1 night
includes taxes & fees
18 June - 19 June
Barceló Aruba - All Inclusive

About the area

Palm Beach

An all-inclusive stay in Noord awaits you at Riu Palace Aruba - All Inclusive. Within just a 10-minute stroll, you'll find popular attractions like Palm Beach and Hyatt Regency Casino. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and reflexology along with access to the sauna and hot tub. The buffet restaurant, Don Nicolás, is open for breakfast and dinner. With 6 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. 1959 square feet (182 square metres) of event facilities include conference space, and other business amenities include limo/town car service. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this Noord property include Eagle Beach and Stellaris Casino.

What's nearby

  • The Casino at Hilton Aruba - 3 min walk
  • Palm Beach - 7 min walk
  • Hyatt Regency Casino - 8 min walk
  • Eagle Beach - 2 min drive
  • Divi Golf and Beach Resort - 5 min drive

Getting around

  • Oranjestad (AUA-Queen Beatrix Intl.) - 14 min drive

Restaurants

  • RIU Palm Beach Pool Bar - 5 min walk
  • Barry's Bar - Riu Hotels & Resorts Aruba - 2 min walk
  • Gianni's Ristorante - 4 min walk
  • Bugaloe Beach Bar & Grill - 5 min walk
  • Wayaka Lobby Bar - Riu Palace Antillas - 3 min walk

About this property

Riu Palace Aruba - All Inclusive

Beachfront, with full-service spa
Riu Palace Aruba - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Riu Palace Aruba - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Self parking is free.

Smoking is allowed in designated areas at this Noord property.

  • 450 guestrooms or units
  • 10 levels
  • 3 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 1959 sq ft of conference space
  • 182 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Riu Palace Aruba - All Inclusive offers 450 accommodations with free minibar items and a safe. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Nicolás
  • Krystal
  • Milano
  • Nautilis
  • Sayuri

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Spa tub
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • 3 buildings
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riu Palace Aruba - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. <

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Aruba Riu
All Inclusive Aruba Riu Palace
All Inclusive Riu Palace Aruba
Aruba All Inclusive Riu Palace
Aruba Riu All Inclusive
Palace Aruba
Riu Aruba
Riu Palace All Inclusive Aruba
Riu Palace Aruba
Riu Palace Aruba All Inclusive
Riu Palace Aruba All Inclusive Palm Beach
Riu Palace Aruba Palm Beach
Riu Palace Aruba All Inclusive Noord
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Riu Palace Aruba Noord
Riu Palace Aruba All Inclusive All-inclusive property Noord
Riu Palace Aruba All Inclusive All-inclusive property
Riu Aruba Inclusive Noord
Riu Aruba Inclusive Inclusive
Riu Palace Aruba All Inclusive
Riu Palace Aruba - All Inclusive Noord
Riu Palace Aruba - All Inclusive All-inclusive property
Riu Palace Aruba - All Inclusive All-inclusive property Noord

Frequently asked questions

What is the cancellation policy at Riu Palace Aruba - All Inclusive?

Riu Palace Aruba - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Riu Palace Aruba - All Inclusive?

Yep, Riu Palace Aruba - All Inclusive has a free self car park.

Are there any beaches close to Riu Palace Aruba - All Inclusive?

Yep, Riu Palace Aruba - All Inclusive is a short 7-minute walk from Palm Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Riu Palace Aruba - All Inclusive?

Yep, there is an onsite spa at Riu Palace Aruba - All Inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as sports massages.

Does Riu Palace Aruba - All Inclusive have a pool?

Yep, and guests recommend it! Riu Palace Aruba - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Riu Palace Aruba - All Inclusive?

Riu Palace Aruba - All Inclusive features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with 24-hour room service and free minibar items.

What makes Riu Palace Aruba - All Inclusive a romantic place to stay?

1 hot tub and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Riu Palace Aruba - All Inclusive.

Is Riu Palace Aruba - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Riu Palace Aruba - All Inclusive is a hit with families.

Does Riu Palace Aruba - All Inclusive serve breakfast?

Yeah, free buffet brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Riu Palace Aruba - All Inclusive?

No, Riu Palace Aruba - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Riu Palace Aruba - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Riu Palace Aruba - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Riu Palace Aruba - All Inclusive?

No, pets and service animals are not allowed.

Riu Palace Aruba - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 980 out of 1799 reviews" "
Rating 8 - Good. 436 out of 1799 reviews" "
Rating 6 - Okay. 213 out of 1799 reviews" "
Rating 4 - Poor. 98 out of 1799 reviews" "
Rating 2 - Terrible. 72 out of 1799 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

george e

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful on the beach location. Beautiful weather. Friendly staff. Great place to kick back and relax. 2 complaints (probably at most all-inclusive properties). Difficult if not impossible to access restaurants…..1st come 1st serve doesn’t work !!!!! Also, the ever present “save a chair”. “Save a spot on the beach” fiasco. ALL spots “reserved” with towels and nobody in sight for hours. VERY frustrating !!!! Not sure how to make people follow the policies, but there must be a better way……enough to make us pick a smaller property with better control of spots !!
Stayed 6 nights in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, food, and overall experience was amazing. Rooms are outdated and in semi-rough shape. Everything else was excellent.
Stayed 7 nights in Feb 2024

10/10 Excellent

Maria

Stayed 4 nights in Feb 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Donald Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay.
Stayed 7 nights in Feb 2024

6/10 Okay

Joseph

Travelled with family
Had high expectations. Didn’t come to light. Bar employees and bartenders were the best. Other than that not much good to say. Booked suite and far from a suite. In short had to retrieve my own bags to start of the stay. Front desk was called and no help. No tissues in room ran out of toilet paper no hooks to hang towels or robes in bathroom. Crappy little television. Asked for extra pillows nothing. Huge area to sit outside two crappy chairs and broken table.
Stayed 4 nights in Feb 2024

8/10 Good

Juliane

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It's a pretty old hotel, the rooms had an odd smell and are definitely due for an update but they worked. Most of the staff was great, a few not so much. The entertainment by the pool was seriously lacking, It would be nice if they at least played music at the pool during the day or all afternoon. The entertainment at the seemed to last anywhere from 15 minutes to about 60 minutes/day. Staff down by the pool area were awesome and friendly.
Stayed 5 nights in Feb 2024

10/10 Excellent

Ruxandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean beautiful property. Staff really professional and efficient. Huge swimming pool and beach area.
Stayed 5 nights in Feb 2024

10/10 Excellent

RICKIE

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

6/10 Okay

Christine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
They have a conspiracy going on down on the beach in the Palapas. You go down there at 6 o’clock in the morning to reserve one and they’re already taken because the supervisor and his team are getting paid by people staying at the resort to get the Palapas that are closest to the beach. The other problem there was they say no reservations but when you go to the steakhouse at 6 o’clock to eat there already filled up for the evening. We stay at Riu hotels frequently and never ever had a issue but the beach issue was huge. They’re making hundreds of dollars every day or maybe thousands of dollars every day because like I said they are getting paid from the customers to save the Palapas.
Stayed 7 nights in Feb 2024