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The Roker Hotel, BW Premier Collection

4.0 star property
Upscale waterfront hotel near Stadium of Light

Choose dates to view prices

Photo gallery for The Roker Hotel, BW Premier Collection

Cocktail bar, ocean views, open selected days
View from property
Individually decorated, individually furnished, desk, laptop workspace
Terrace/patio
Reception
Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Roker Terrace, Sunderland, England, SR6 9ND
  • Popular LocationStadium of Light4 min drive
  • Popular LocationSunderland Empire4 min drive
  • Popular LocationUniversity of Sunderland5 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)30 min drive

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Individually decorated, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Jetted bath
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

8.9/10 Excellent

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Single Bed, Non Smoking

9.1/10 Wonderful

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

8.9/10 Excellent

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Grand Hotel Sunderland
Pool
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (1000)
The price is AU$150
for 1 night
includes taxes & fees
12 June - 13 June
Grand Hotel Sunderland

About the area

Sunderland

The Roker Hotel, BW Premier Collection places you in the heart of Sunderland, within a 15-minute walk of Whitburn Sands and 2 km (1.3 mi) from Monkwearmouth Station Museum. Highlights at this eco-friendly hotel include 3 restaurants, free self-parking and a bar/lounge. .The restaurant, Italian Farmhouse, serves Italian cuisine and is open for lunch and dinner. Poetic License is the hotel's own cocktail bar, serving drinks along with lunch and dinner. Business amenities include 2 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 9:30 AM. .Attractions within a 20-minute drive of this 4-property class Roker hotel include Stadium of Light and Quayside.

What's nearby

  • Whitburn Sands - 13 min walk
  • Stadium of Light - 4 min drive
  • Sunderland Empire - 4 min drive
  • University of Sunderland - 5 min drive
  • Port Of Tyne - 17 min drive

Getting around

  • Seaburn Station - 2 min drive
  • St. Peter's Station - 3 min drive
  • Newcastle (NCL-Newcastle Intl.) - 31 min drive

Restaurants

  • The Blue Bell - 19 min walk
  • Grannie Annies - 5 min walk
  • Fulwell Tandoori - 15 min walk
  • The Avenue - 14 min walk
  • Poetic License Bar - 3 min walk

About this property

The Roker Hotel, BW Premier Collection

Upscale waterfront hotel near Stadium of Light
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and coffee/tea in common area are also featured at the eco-certified The Roker Hotel, BW Premier Collection. Self parking is free.
  • 43 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • Bar or lounge
The Roker Hotel, BW Premier Collection offers 43 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Italian Farmhouse
  • Let There Be Crumbs
  • Poetic License

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

Is parking available at The Roker Hotel, BW Premier Collection?

Yep, The Roker Hotel, BW Premier Collection has a free self car park.

How much does it cost to stay at The Roker Hotel, BW Premier Collection?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at The Roker Hotel, BW Premier Collection on 16 June 2024 start from AU$122.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Roker Hotel, BW Premier Collection?

Yep, The Roker Hotel, BW Premier Collection is a short 13-minute walk from Whitburn Sands.

What makes The Roker Hotel, BW Premier Collection a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at The Roker Hotel, BW Premier Collection.

Is The Roker Hotel, BW Premier Collection family-friendly?

You bet! With amenities such as children's meals and laundry facilities, it's no surprise that The Roker Hotel, BW Premier Collection is a hit with families.

Does The Roker Hotel, BW Premier Collection serve breakfast?

You bet, cooked-to-order breakfast is on offer daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at The Roker Hotel, BW Premier Collection?

No, The Roker Hotel, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Roker Hotel, BW Premier Collection?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone? The dining venue is closed on Sunday.

What time are check-in & check-out at The Roker Hotel, BW Premier Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Roker Hotel, BW Premier Collection?

No, only service animals are allowed.

The Roker Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 272 out of 654 reviews" "
Rating 8 - Good. 233 out of 654 reviews" "
Rating 6 - Okay. 94 out of 654 reviews" "
Rating 4 - Poor. 36 out of 654 reviews" "
Rating 2 - Terrible. 19 out of 654 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stefan

Great breakfast friendly staff. Room had a magnificent ses view
Stayed 3 nights in Feb 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view
Beautiful room. Was a little rip in carpet where the floor raises a bit, bit of a hazard. Tv wasnt in center of the small wall it was mounted on but thats just my ocd kicking in. Overall a great nights stay. Did ask the night porter to help me up to room with luggage as i had a drink from the bar and 2 cases. He said ok but then just went back and sat at his computer. Im not sure if there was a bit of a language barrier. Think i had half a drink left by the time i got to my room. But a lovely stay with a smashing view. Will definitely be back.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Pleasant stay with my son. Quiet and with multiple food options. Not far from town with free parking. Rooms with a bit of character. Italian restaurant next door dealt with or allergies well.
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The outside doesn't do the inside justice. lovely hotel, great bar, will visit again.
Stayed 1 night in Feb 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight
Everything was first class Room was clean and tidy Food was excellent The staff were great
Stayed 1 night in Feb 2024

4/10 Poor

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Not as good as usual
I usually enjoy my stay at the Roker Hotel but my ground floor room was chilly as there was no heating in it and there was no wifi signal at all… in fact I couldn’t get 4G either which meant I could do my work in my room.
Stayed 1 night in Feb 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Property conditions & facilities, room comfort
Great experience, very friendly,
Stayed 1 night in Feb 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Michelle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book this hotel
Manager took £150 from credit card that was used for the deposit. Stating that the lads had been smoking in the room. The lads who stayed there do not smoke. Beware of this scam as they then refuse to refund.
Stayed 1 night in Jan 2024