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Candlewood Suites New York City-Times Square, an IHG Hotel

2.5 star property
Hotel with fitness centre, walk to Times Square

Choose dates to view prices

Photo gallery for Candlewood Suites New York City-Times Square, an IHG Hotel

Suite, 1 Bedroom
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Reception
Suite, 1 Bedroom | Bathroom
Reviews
8.0

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • Parking availableParking availableParking available
  • GymGymGym

Explore the area

Map
339 W 39th Street, New York, NY, 10018
  • Popular LocationTimes Square7 min walk
  • Popular LocationBroadway8 min walk
  • Popular LocationMadison Square Garden9 min walk
  • AirportNew York, NY (NYS-Skyports Seaplane Base)21 min drive

Room options

Studio Suite, 1 Queen Bed (High Floor)

9.5/10 Exceptional
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, City View

8.3/10 Very good

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hairdryer
Microwave
Cookware/dishes/utensils
  • City view
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Kitchen

8.8/10 Excellent

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.1/10 Very good

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

9.1/10 Wonderful

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

10/10 Exceptional

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, City View (High Floor)

8.9/10 Excellent

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

New York

Candlewood Suites New York City-Times Square, an IHG Hotel puts you in the heart of New York, within just a 10-minute stroll of Times Square and Broadway. Highlights at this hotel include in-room kitchenettes and free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Manhattan hotel include Madison Square Garden and 5th Avenue.

What's nearby

  • Times Square - 7 min walk
  • Broadway - 8 min walk
  • Madison Square Garden - 9 min walk
  • Empire State Building - 16 min walk
  • Rockefeller Center - 19 min walk

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • New York, NY (NYS-Skyports Seaplane Base) - 22 min drive

Restaurants

  • Frames Bowling Lounge - 2 min walk
  • Dear Irving on Hudson - 4 min walk
  • The Joyce Public House - 3 min walk
  • 2 Bros Pizza - 2 min walk
  • Blue Ruin - 2 min walk

About this property

Candlewood Suites New York City-Times Square, an IHG Hotel

Hotel with fitness centre, walk to Times Square
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square, an IHG Hotel. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 32 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Candlewood Suites New York City-Times Square, an IHG Hotel offers 188 accommodations with DVD players and a safe. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 75 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 32 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

What is the cancellation policy at Candlewood Suites New York City-Times Square, an IHG Hotel?

Candlewood Suites New York City-Times Square, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites New York City-Times Square, an IHG Hotel?

As of 27 May 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square, an IHG Hotel on 16 June 2024 start from AU$298.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites New York City-Times Square, an IHG Hotel?

Yep, Candlewood Suites New York City-Times Square, an IHG Hotel has valet parking for USD 75.00 per day.

Is there a free airport shuttle available at Candlewood Suites New York City-Times Square, an IHG Hotel?

No, Candlewood Suites New York City-Times Square, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites New York City-Times Square, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Candlewood Suites New York City-Times Square, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 380 out of 1016 reviews" "
Rating 8 - Good. 380 out of 1016 reviews" "
Rating 6 - Okay. 118 out of 1016 reviews" "
Rating 4 - Poor. 66 out of 1016 reviews" "
Rating 2 - Terrible. 72 out of 1016 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large suite. Good size kitchenette. Good shower. Free laundry machines. Good gym.
Stayed 5 nights in May 2024

6/10 Okay

Sadie

Travelled with family
Hotel was ok they need to upgrade the tvs and channels everything was basic & not enough premium movie channels. That’s the only thing I wasn’t satisfied with
Stayed 2 nights in Feb 2024

10/10 Excellent

ROXANNE

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to say something about the laundry situation. I'm glad that it is a free service. However, I have never felt stressful just doing the laundry because some of the washers and dryers are not fully functional. and no instructions given which is which can be used.I spent 3 hours in the laudry room for just free shirts and pants. My 2nd experience was one of the staff was loading the hotel's pillowcases and was about to start the washing and I politely asked him if I could use one of the washer since he occupied the two washer at the same time. He oblided however his actions contradicted because he unloaded all the pillow cases in harsh throwing way on the floor. I dont know what his problem but his action was not appropriate. I am completely aware that he was trying to do his washing job and finish all the chores. I felt bad of his action. I didnt ask his name though. I strongly recommend to the management that they have to put specific time for guest laundry time and staff laundry time since we are both sharing same laudry room. or improve their laundry room and let the guest pay for small fee and use that payment for improvement of the room.
Stayed 10 nights in Feb 2024

6/10 Okay

joycelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
room not ready upon check in.
Stayed 3 nights in Feb 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and great staff
Stayed 3 nights in Feb 2024

8/10 Good

Shareta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed it
Stayed 3 nights in Feb 2024

10/10 Excellent

Valentina

Liked: Cleanliness
Stayed 6 nights in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, room comfort
Good 2 Star hotel
This was a comfortable hotel in a good location. Our room was very quiet and the bed was comfortable. Definately not more than a 2 star hotel—it could use a sprucing up— but it met our needs. Close to subways and restaurants.
Stayed 3 nights in Feb 2024

10/10 Excellent

Manatchaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter needs to go to NYC often for auditions and we have stayed at many hotels in the area. The Candlewood price point is excellent...the service was amazing. She had to travel herself this trip since I got Covid last minute and she had no problems at this hotel at all. It was safe, it was a great location and the employees were wonderful. This is our new go-to hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Juanito

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024