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The Mercantile Hotel New Orleans

3.0 star property
Comfortable eco-certified hotel, walk to Ernest N. Morial Convention Center

Choose dates to view prices

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Exterior
City view
Free daily continental breakfast
Lobby lounge
Reviews
8.6

Excellent

Popular amenities

  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • BarBarBar
  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
727 South Peters Street, New Orleans, LA, 70130
  • Popular LocationCanal Street8 min walk
  • Popular LocationCaesars New Orleans Casino9 min walk
  • Popular LocationBourbon Street16 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.3/10 Wonderful

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

9.6/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2/10 Wonderful

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.6/10 Very good

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 59 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

8.2/10 Very good

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

New Orleans

At The Mercantile Hotel New Orleans you'll be within just a 10-minute stroll of Ernest N. Morial Convention Center and Canal Street. Highlights at this eco-friendly hotel include free continental breakfast, a bar/lounge and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 3-property class New Orleans Central Business District hotel include Caesars New Orleans Casino and Port of New Orleans.

What's nearby

  • Ernest N. Morial Convention Center - 4 min walk
  • Canal Street - 8 min walk
  • Caesars New Orleans Casino - 9 min walk
  • Port of New Orleans - 15 min walk
  • Bourbon Street - 16 min walk

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • Gordon Biersch Brewery Restaurant - 6 min walk
  • Fulton Alley - 4 min walk
  • Ruth's Chris Steak House - 4 min walk
  • Grand Isle Restaurant - 5 min walk
  • Ernst Cafe - 3 min walk

About this property

The Mercantile Hotel New Orleans

Comfortable eco-certified hotel, walk to Ernest N. Morial Convention Center
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the eco-certified The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 90 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

Is parking available at The Mercantile Hotel New Orleans?

Yep, The Mercantile Hotel New Orleans has valet parking with in/out privileges for USD 45 per day.

How much does it cost to stay at The Mercantile Hotel New Orleans?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at The Mercantile Hotel New Orleans on 5 June 2024 start from AU$204.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Mercantile Hotel New Orleans a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Mercantile Hotel New Orleans.

Does The Mercantile Hotel New Orleans serve breakfast?

Yeah, travelers give high marks to the free continental breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Mercantile Hotel New Orleans?

No, The Mercantile Hotel New Orleans does not offer an airport shuttle service.

What time are check-in & check-out at The Mercantile Hotel New Orleans?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Mercantile Hotel New Orleans?

No, only service animals are allowed.

The Mercantile Hotel New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1008 reviews" "
Rating 8 - Good. 217 out of 1008 reviews" "
Rating 6 - Okay. 96 out of 1008 reviews" "
Rating 4 - Poor. 52 out of 1008 reviews" "
Rating 2 - Terrible. 38 out of 1008 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Alex

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Location was great for walking to different neighborhoods. Hotel was run down and poorly maintained. The gym was closed, one elevator out of two was broken, coffee machine in room broken and dirty, blow dryer in room broken, outlets in bathroom didn’t work and the lights were flickering on and off, and windows were filthy. Floor outside of our room had crumbs all over that were not vacuumed up once the entire 5 days we were there. Staff was moderately nice and helpful when we needed extra towels but otherwise did not have any interaction.
Stayed 1 night in Feb 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecture was very interesting... staff was great, when my traveling companion had to cancel, the front desk saw I had booked a double that I no longer needed and was upgraded to an executive suite...such a treat...will be staying here again
Stayed 1 night in Feb 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Christine

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights and never had maid service even though we brought it to the attention of the front desk several times. First room had smoke smell, so moved to another room that wasn’t very clean. Way overpriced
Stayed 3 nights in Feb 2024

6/10 Okay

Jordan

Stayed 1 night in Feb 2024

4/10 Poor

Clara

Stayed 2 nights in Feb 2024

8/10 Good

Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
Hotel was roomy and comfortable as described in the description. There were some rust and slow drains but nothing that is so off-putting. Although not as modern as the pictures showed this was a very nice boutique hotel run by very kind people. They were always friendly and quick to fulfil any request I had --such as need for late check-in since I came in late, and hot water, etc... As a guest service is always the thing that brings me back so I'll be back when I'm in the area. And I recommend others too.
Stayed 1 night in Feb 2024

10/10 Excellent

Benjamin, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Jessica

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024