6/10 Okay
Roberta
29 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Bad but Wonderful
I checked in on Sunday February 17,2024. The 1st room I was given was ridiculous. The ac & light in the bathroom didn’t work, you sit on the bed it’s a whole when you get up. The microwave & refrigerator was dirty. Went to the desk bc the phone didn’t work in the room. To let the front desk know, he was sending maintenance. He arrived he act like he didn’t know what he was doing. He took him 3 - 4 trips to fixed the bathroom light. He didn’t do anything about the ac at all. I left him in the room to go get cleaning supplies. I come back I can’t get back into my room. Goes back to the front desk, he re program the key & said if it don’t work give him a call. The key didn’t open the door call the front desk he came he couldn’t open the door. I was moved to another room dat room was 100% better the only thing in dat room was the ceiling in the bathroom. I extended my stay I went get my key re program. Upon arrival the front desk doesn’t know his name but he resides at the hotel. He was drunk are high one or the other. He was doing to much it creeped me out. He sat at the desk and went to sleep. Housekeeping was soo awesome!! It turned out to be ok afterwards.
Roberta
Stayed 1 night in Feb 2024