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Ace Hotel New Orleans

4.0 star property
Upscale hotel, walk to Canal Street

Choose dates to view prices

Photo gallery for Ace Hotel New Orleans

Lobby sitting area
3 restaurants, breakfast, lunch, dinner served; southern cuisine
Front of property
Deluxe Room, 1 King Bed, City View
Poolside bar
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
600 Carondelet Street, New Orleans, LA, 70130
  • Popular LocationCanal Street9 min walk
  • Popular LocationMercedes-Benz Superdome11 min walk
  • Popular LocationCaesars New Orleans Casino13 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)18 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

8.7/10 Excellent

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Bathrobes
Minibar
Cable channels
  • 36.4 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

Deluxe Room, 2 Double Beds (Double)

Deluxe Room, 2 Double Beds (Double)

8.6/10 Very good

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Bathrobes
Minibar
Cable channels
  • 33.1 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Medium)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Medium)

8.8/10 Excellent

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Bathrobes
Minibar
Cable channels
  • 23.1 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)
Virgin Hotels New Orleans
Pool
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (804)
The price is AU$339
for 1 night
includes taxes & fees
11 June - 12 June
Virgin Hotels New Orleans

About the area

New Orleans

At Ace Hotel New Orleans you'll be within just a 15-minute stroll of Canal Street and Mercedes-Benz Superdome. Highlights at this hotel include 3 restaurants, an outdoor swimming pool and a nightclub. .The restaurant, Joesephine Estelle, is open for breakfast, brunch, lunch and dinner. Alto is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the 24-hour gym and pool loungers as well as access to bike hire. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class New Orleans Central Business District hotel include Smoothie King Center and National World War II Museum.

What's nearby

  • Canal Street - 9 min walk
  • Mercedes-Benz Superdome - 11 min walk
  • National World War II Museum - 12 min walk
  • Ernest N. Morial Convention Center - 13 min walk
  • Caesars New Orleans Casino - 13 min walk

Getting around

  • Carondelet at Girod Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 11 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 19 min drive

Restaurants

  • Lüke - 4 min walk
  • Starbucks - 4 min walk
  • Tsunami Sushi - 4 min walk
  • Daisy Mae's Southern Fried Chicken & Breakfast - 4 min walk
  • True Food Kitchen - 5 min walk

About this property

Ace Hotel New Orleans

Upscale hotel, walk to Canal Street
Ace Hotel New Orleans offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A nightclub, a terrace, and a garden are also featured at the business-friendly Ace Hotel New Orleans. Parking is available for a fee.

  • 234 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2016
  • Nightclub
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • ATM
  • On-site shopping
  • Lift
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Ace Hotel New Orleans offers 234 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured valet parking on site (USD 54 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 15 to 45 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Alto
  • Joesephine Estelle
  • Seaworthy

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night, plus a deposit of USD 25.00 per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32.84 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 to 45 per person
  • Valet parking fee: USD 54 per day (in/out privileges)
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. 

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ace New Orleans
Ace Hotel New Orleans Hotel
Ace Hotel New Orleans New Orleans
Ace Hotel New Orleans Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Ace Hotel New Orleans?

Ace Hotel New Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ace Hotel New Orleans?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Ace Hotel New Orleans on 17 June 2024 start from AU$187.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ace Hotel New Orleans?

Yep, Ace Hotel New Orleans has secured valet parking with in/out privileges for USD 54 per day.

Does Ace Hotel New Orleans have a pool?

Ace Hotel New Orleans has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Ace Hotel New Orleans?

Ace Hotel New Orleans features a nightclub, an outdoor pool and 3 restaurants.

Does Ace Hotel New Orleans serve breakfast?

Sure does, cooked-to-order brekkie is served daily.

Is there a free airport shuttle available at Ace Hotel New Orleans?

No, Ace Hotel New Orleans does not offer an airport shuttle service.

Is there a bar or restaurant at Ace Hotel New Orleans?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ace Hotel New Orleans?

Check-in begins at 3 PM. Check-out time is noon.

Ace Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1009 reviews" "
Rating 8 - Good. 223 out of 1009 reviews" "
Rating 6 - Okay. 83 out of 1009 reviews" "
Rating 4 - Poor. 49 out of 1009 reviews" "
Rating 2 - Terrible. 34 out of 1009 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Austin

Disliked: Cleanliness, property conditions & facilities
The shower tub in my room did not drain, I phoned the front desk and expressed this to the person who answered and they didn't offer any solution for my issue.
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, impressive decorating, friendly and polite staff, loved the rooftop bar. Room is comfortable and large!
Stayed 3 nights in Feb 2024

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed during Mardi Gras and the hotel was quiet at night. The parade route was just around the corner and a 10-15 minute walk to the French Quarter. The staff were all friendly and the hotel is beautiful. The pool was kept at a nice warm temperature so it is quite nice even in the winter. Highly recommend. Had a great stay.
Stayed 7 nights in Feb 2024

10/10 Excellent

Dan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Staff and Managers were outstanding, above and beyond responsive and completely helpful, thank you
Stayed 3 nights in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

8/10 Good

Kaitlyn

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Barbara

Liked: Staff & service, room comfort
1st time NOLA visitors
This was out first visit to New Orleans. The hotel was conveniently located to Bourbon St. & the trolley line. Staff was very friendly and helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property!!!
Stayed 1 night in Feb 2024

4/10 Poor

Sofia

Disliked: Cleanliness, staff & service, property conditions & facilities
Checked into room. Bedsheets had unknown stain on them. Looked like blood. I had to call the front desk to send staff to change sheets.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kate

Liked: Staff & service, room comfort
Good hotel
Good service, great atmosphere. Comfy bed, hotel looks a bit tired in places they could do with some new carpets. However would definitely recommend!
Stayed 7 nights in Feb 2024