Overall, this is a very nice hotel to stay in near Narita Airport. The room was clean and the staff very friendly and helpful. However, the bed is very hard, even for someone that usually likes firmer mattresses. There is a Lawson onsite, which get quite busy but has all the essentials. One downside is that since it is a hotel by the airport, there really isn't anything that is walking distance. Even taking the train, you need to first take the shuttle to the aiport. Other than that, this is a good place to stay.