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Trademark Hotel

4.0 star property
Family-friendly hotel connected to a shopping centre in Nairobi with full-service spa

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Photo gallery for Trademark Hotel

Outdoor pool, open 6:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 6:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
In-room safe, desk, laptop workspace, blackout curtains
Restaurant
In-room safe, desk, laptop workspace, blackout curtains
Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym

Explore the area

Map
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County, 00621
  • Popular LocationVillage Market3 min walk
  • Popular LocationUnited Nations Office at Nairobi15 min walk
  • Popular LocationKenyatta International Convention Centre11 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)49 min drive

Room options

View all photos for Trademark King City View Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark King City View Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Fan
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin, City View Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark Twin, City View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Fan
Blackout curtains
Private bathroom
Champagne service
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Trademark Suite Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark Suite Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Fan
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark Twin Room

8.3/10 Very good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Fan
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Terrace King Room

Terrace/patio

Terrace King Room

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Fan
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark King Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark King Room

7.5/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Fan
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$488
for 1 night
includes taxes & fees
12 June - 13 June
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About the area

Nairobi

Trademark Hotel puts you in the heart of Nairobi, connected to a shopping centre and within a 20-minute stroll of Village Market and United Nations Office at Nairobi. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Kaya can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and reflexology. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, kids' club, free pool cabanas and pool loungers. 1750 square feet (163 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and free use of bicycles. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of airport drop-off service. .Sights within a 10-minute drive of this 4-property class Gigiri hotel include Karura Forest and Uhuru Park.

What's nearby

  • Village Market - 3 min walk
  • United Nations Office at Nairobi - 15 min walk
  • Two Rivers Mall - 5 min drive
  • The Sarit Centre - 8 min drive
  • Kenyatta International Convention Centre - 11 min drive

Getting around

  • Syokimau Station - 46 min drive
  • Nairobi (WIL-Wilson) - 35 min drive

Restaurants

  • Hero Bar - 1 min walk
  • Harvest - 2 min walk
  • Karel T Lounge - 2 min walk
  • Artcaffe - 3 min walk
  • Amaica Cafe - 3 min drive

About this property

Trademark Hotel

Family-friendly hotel connected to a shopping centre in Nairobi with full-service spa
Trademark Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1750 square feet (163 square metres) and includes conference space. A rooftop terrace, spa services, and an arcade/games room are also featured at the family-friendly Trademark Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

  • 1 building
  • 216 guestrooms or units
  • 10 levels
  • Conference rooms
  • 1750 sq ft of conference space
  • 163 sq. m of conference space
  • Built in 2018
  • Kid's club (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Trademark Hotel offers 216 accommodations with a safe and free newspapers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Kaya has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 25 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Harvest

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle storage
  • Books
  • Bowling alley
  • Children's club
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping centre

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's games
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,750 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Building
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer on request
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Trademark Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 13 for children
  • Airport shuttle fee: USD 60 per vehicle
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus a grey water recycling system. Contactless check-in is available.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Trademark Hotel Nairobi
Trademark Nairobi
Trademark Hotel Hotel
Trademark Hotel Nairobi
Trademark Hotel Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Trademark Hotel?

Trademark Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Trademark Hotel?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Trademark Hotel on 1 June 2024 start from AU$361.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Trademark Hotel?

Yep, Trademark Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at Trademark Hotel?

Yep, Kaya is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Trademark Hotel have a pool?

Trademark Hotel has a pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:00 AM to 6:00 PM.

What luxury perks are available at Trademark Hotel?

Trademark Hotel features a full-service spa, an outdoor pool and free pool cabanas.

Is Trademark Hotel family-friendly?

You bet! With amenities such as a children's club and a playground, as well as childcare services in the guestrooms, it's no surprise that Trademark Hotel is a hit with families.

Does Trademark Hotel serve breakfast?

Yep, buffet brekkie is offered weekdays between 6:00 AM and 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Trademark Hotel?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Trademark Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Trademark Hotel?

Check-in begins at noon. Check-out time is 10:00 AM.

Are pets allowed at Trademark Hotel?

No, pets and service animals are not allowed.

Trademark Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 199 reviews" "
Rating 8 - Good. 58 out of 199 reviews" "
Rating 6 - Okay. 12 out of 199 reviews" "
Rating 4 - Poor. 6 out of 199 reviews" "
Rating 2 - Terrible. 5 out of 199 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything that we like
Stayed 24 nights in Feb 2024

4/10 Poor

Steven, Hamden

Travelled with partner
Liked: Cleanliness
Although I was said to have VIP status, there was nothing afforded to me, not even an upgraded room. I was also supposed to receive a $10 room voucher which I never receive even after asking for it. Also for an additional stay, it cost me $22 more booking directly with the hotel. Sad
Stayed 2 nights in Feb 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were welcoming and very helpful to this jet-lagged traveler. The room was spacious and the location perfect for an easy transition to a new country. All the things that I had forgotten to bring were just steps away in the Village Market shopping mall.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my working stay at the hotel. Really friendly helpful staff, breakfast and evening meal was ideal and there was a brilliant gym within the complex. Comfortable clean hotel room. I would highly recommend it.
Stayed 3 nights in Jan 2024

10/10 Excellent

CHARIKLEIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 9 nights in Dec 2023

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Trademark
I always love staying at this hotel. It’s very modern, clean, and connected to the Village Market Mall with dozens of eateries and shops. The staff are friendly and helpful, and on my most recent visit I used the airport shuttle which was great.
Stayed 3 nights in Sep 2023

10/10 Excellent

Simardeep

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great Marriott property attached to a very well maintained shopping mall with tons of dining options. We were told nairobi is otherwise unsafe for tourists so it was great to have the option of the mall next door to help stretch our legs after the long flight. Staff was all great and rooms clean and modern!
Stayed 1 night in Aug 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As per usual, there is excellent staff and very good service, and I definitely will go back there again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Maria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option in the area! Everyone is so kind and welcoming. There is a wonderful restaurant and bar in the hotel as well as a gorgeous rooftop pool.
Stayed 1 night in Aug 2023