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Ocean Coral Spring Resort - All inclusive

5.0 star property
Property with private beach and full-service spa

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Photo gallery for Ocean Coral Spring Resort - All inclusive

Terrace/patio
Junior Suite Pool View | View from room
Children's play area - indoor
8 restaurants, breakfast served
Junior Suite Family Daisy | Bathroom
Reviews
7.6

Good

Popular amenities

  • SpaSpaSpa
  • Pool
  • On private beachOn private beachOn private beach
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Mountain Spring Bay, Falmouth
  • Popular LocationBurwood Beach7 min drive
  • Popular LocationLuminous Lagoon10 min drive
  • Popular LocationBlue Waters Beach Club10 min drive
  • AirportMontego Bay (MBJ-Sir Donald Sangster Intl.)42 min drive

Room options

View all photos for Privilege Junior Suite Swim-up

1 bedroom, premium bedding, down duvets, free minibar

Privilege Junior Suite Swim-up

7.3/10 Good

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LED TV
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege RoofTop Junior Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege RoofTop Junior Suite

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Junior Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege Junior Suite

7.5/10 Good

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Family Daisy

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Family Daisy

7.3/10 Good

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege RoofTop Master Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege RoofTop Master Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Master Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege Master Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Swim Up Junior Suite

1 bedroom, premium bedding, down duvets, free minibar

Swim Up Junior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LED TV
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for RoofTop Junior Suite

1 bedroom, premium bedding, down duvets, free minibar

RoofTop Junior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Pool View

Junior Suite Pool View | View from room

Junior Suite Pool View

7.8/10 Good

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Garden View

7.5/10 Good

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Ocean Front

1 bedroom, premium bedding, down duvets, free minibar

Privilege Junior Suite Ocean Front

7.5/10 Good

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Swim up Master Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege Swim up Master Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LED TV
  • 89 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Aerial view
Ocean Eden Bay - Adults Only - All inclusive
On private beach
Pool
Breakfast included
All-inclusive
4.0 out of 5, Very good, (1994)
The price is AU$629
for 1 night
includes taxes & fees
12 June - 13 June
Ocean Eden Bay - Adults Only - All inclusive

About the area

Falmouth

A luxury stay in Falmouth awaits you at Ocean Coral Spring Resort - All inclusive. You'll be 4.2 km (2.6 mi) from Burwood Beach and 4.2 km (2.6 mi) from Jamaica Beaches. Highlights at this all-inclusive property include 8 restaurants, 8 bars/lounges and a full-service spa. .A relaxing day at Despacio Spa by Etra can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Martha's Market, is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and free water park. 9042 square feet (840 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find an outdoor swimming pool, a nightclub and free Wi-Fi in public areas. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. .Sights within a 10-minute drive of this 5-property class Falmouth property include Luminous Lagoon and Blue Waters Beach Club.

What's nearby

  • Burwood Beach - 7 min drive
  • Luminous Lagoon - 10 min drive
  • Blue Waters Beach Club - 10 min drive
  • Martha Brae River - 11 min drive
  • Silver Sands Public Beach - 14 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 43 min drive

Restaurants

  • Captain's Market - 4 min walk
  • Kfc - 14 min drive
  • Kiki Rouge Restuarant and Bar - 12 min drive
  • Martini Bar at Excellence Oyster Bay - 14 min drive
  • Oregano - 14 min drive

About this property

Ocean Coral Spring Resort - All inclusive

Property with private beach and full-service spa
Ocean Coral Spring Resort - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Ocean Coral Spring Resort - All inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and windsurfing.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a complimentary water park, a complimentary children's club and an outdoor pool.

Smoking is allowed in designated areas at this 5-star Falmouth property.

  • 513 guestrooms or units
  • 5 levels
  • 2 buildings
  • 8 dining venues
  • 8 bars or lounges
  • 9042 sq ft of conference space
  • 840 sq. m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Ocean Coral Spring Resort - All inclusive offers 513 accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. 55-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Despacio Spa by Etra has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 8 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Locanda
  • Martha's Market
  • Sakura
  • Sugar Cane
  • Thali

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Bowling alley
  • Canoeing
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Lazy river
  • Library
  • Nightclub
  • Outdoor pool
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (9,042 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Coral Spring Resort - All inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Coral Spring Resort - All inclusive Falmouth
Ocean Coral Spring Resort - All inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Ocean Coral Spring Resort - All inclusive?

Ocean Coral Spring Resort - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Coral Spring Resort - All inclusive?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Ocean Coral Spring Resort - All inclusive on 4 June 2024 start from AU$545.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Ocean Coral Spring Resort - All inclusive?

The closest beach to Ocean Coral Spring Resort - All inclusive is Doctor's Cave Beach (37.3 km).

Is there a spa on site at Ocean Coral Spring Resort - All inclusive?

Yep, Despacio Spa by Etra is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Ocean Coral Spring Resort - All inclusive have a pool?

Yep, and guests recommend it! Ocean Coral Spring Resort - All inclusive has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 6:00 PM.

Does Ocean Coral Spring Resort - All inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Ocean Coral Spring Resort - All inclusive?

Ocean Coral Spring Resort - All inclusive features a private beach, a full-service spa and a nightclub. All guestrooms come with hydromassage showerheads, premium bedding and free minibar items.

What makes Ocean Coral Spring Resort - All inclusive a romantic place to stay?

Couples spa treatments and a private beach, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Ocean Coral Spring Resort - All inclusive.

Is Ocean Coral Spring Resort - All inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Ocean Coral Spring Resort - All inclusive is a hit with families.

Does Ocean Coral Spring Resort - All inclusive serve breakfast?

Sure does, complimentary buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Ocean Coral Spring Resort - All inclusive?

No, Ocean Coral Spring Resort - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Coral Spring Resort - All inclusive?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ocean Coral Spring Resort - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ocean Coral Spring Resort - All inclusive?

No, pets and service animals are not allowed.

Ocean Coral Spring Resort - All inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1100 out of 2524 reviews" "
Rating 8 - Good. 547 out of 2524 reviews" "
Rating 6 - Okay. 374 out of 2524 reviews" "
Rating 4 - Poor. 224 out of 2524 reviews" "
Rating 2 - Terrible. 279 out of 2524 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Dian, Broofield

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The resort was clean and comfortable. The service was awful. I arrived after a full day of travel at 10pm to be told that my room was not available. The resort was overbooked. The next day I did not get a room until almost 5:00pm. The front desk staff didn't care. I would not go to this resort again.
Stayed 5 nights in Dec 2023

4/10 Poor

ketan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

6/10 Okay

Dawn

Disliked: Staff & service
Stayed 4 nights in Feb 2024

2/10 Terrible

Johanna Isabel

Disliked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

10/10 Excellent

Armaan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to Andre he made this stay easy, fun and hassle-free. We loved this resort.
Stayed 5 nights in Feb 2024

8/10 Good

Tiffany

Stayed 4 nights in Feb 2024

6/10 Okay

Daiann

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel is very ample and so are the rooms. However they need to train their staff on customer service. Staff was rude to the point that while at the gift shop my friend was mimic by an employee because she was speaking in spanish. In some cases I would say good morning to an employee passing by and no answer was returned. I witnessed a guest fall by the red snapper bar and not 1 employee came to assist the guest nor called anyone to help, they were just laughing. Another guest extended help and asked the laughing staff to supply her with ice to help the person that was hurt. The food options also need a bit of more variety. Overall most of the staff wasnt friendly nor welcoming.
Stayed 5 nights in Feb 2024

8/10 Good

Kristine Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at the quality of food at this resort. Very good options at the buffet and the staff was always kind. The restaurants were okay, not spectacular.
Stayed 5 nights in Feb 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very enjoyable. Difficult to get in to some restaurants -Italian. Never got to try it over the week we there. We like the buffet restaurant-good variety. Service is a bit slow there-getting a coffee and no decaf only diluted coffee served as decaf.
Stayed 7 nights in Feb 2024

10/10 Excellent

Damion, Savanna la mar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The ambiance for this location was exceptional. I’m definitely going back and will recommend for others to go.
Stayed 1 night in Feb 2024