Save

Sheraton Mexico City Maria Isabel Hotel

4.0 star property
Hotel with 24-hour health club, walk to Angel of Independence Monument

Choose dates to view prices

Photo gallery for Sheraton Mexico City Maria Isabel Hotel

Meeting facility
Restaurant
Exterior
Junior Suite, 1 Bedroom
Property amenity
Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • Popular LocationU.S. Embassy1 min walk
  • Popular LocationAngel of Independence Monument3 min walk
  • Popular LocationReforma 2227 min walk
  • AirportMexico City (MEX-Mexico City Intl.)23 min drive

Room options

View all photos for Club Suite, 1 Bedroom, Corner

Restaurant

Club Suite, 1 Bedroom, Corner

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Restaurant

Junior Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Restaurant

Club Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Restaurant

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, View

Lounge

Deluxe Room, 1 King Bed, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Restaurant

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Restaurant

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Restaurant

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Rooftop pool
Galeria Plaza Reforma
Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1963)
The price is AU$227
for 1 night
includes taxes & fees
29 May - 30 May
Galeria Plaza Reforma

About the area

Mexico City

Sheraton Mexico City Maria Isabel Hotel puts you in the heart of Mexico City, within steps of U.S. Embassy and Angel of Independence Monument. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .A day of pampering can include deep-tissue massages, facials and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna as well as access to aerobics classes. A meeting room, conference space, and a business centre are among the business amenities offered. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is available. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this Reforma hotel include British Embassy and Reforma 222.

What's nearby

  • U.S. Embassy - 1 min walk
  • Angel of Independence Monument - 3 min walk
  • Reforma 222 - 7 min walk
  • Chapultepec Castle - 3 min drive
  • National Museum of Anthropology - 3 min drive

Getting around

  • Insurgentes Station - 10 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • Shake Shack - 1 min walk
  • Prime Steak Club - Ángel de la Independencia - 1 min walk
  • Starbucks - 2 min walk
  • Starbucks - 1 min walk
  • Sheraton Executive Lounge - 1 min walk

About this property

Sheraton Mexico City Maria Isabel Hotel

Hotel with 24-hour health club, walk to Angel of Independence Monument
Sheraton Mexico City Maria Isabel Hotel offers its guests an outdoor pool, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business centre and a meeting room. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Mexico City Maria Isabel Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Mexico City hotel.

  • 756 guestrooms or units
  • 22 levels
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Mexico City Maria Isabel Hotel offers 756 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body treatments and manicures and pedicures.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (MXN 185 per day)

Food and drink

  • Daily buffet breakfast available for a fee: MXN 345 for adults and MXN 173 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 2085.92 per pet, per stay, plus a one-time cleaning fee of MXN 1300
  • Weight limit: 40 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 345 for adults and from MXN 173 for children
  • Fee for in-room wireless Internet: MXN 199 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1498.12 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 185 per day
  • Pet fee: MXN 2085.92 per pet, per stay plus a one-off MXN 1300 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Sheraton Mexico City Maria Isabel Hotel?

Sheraton Mexico City Maria Isabel Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Mexico City Maria Isabel Hotel?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Sheraton Mexico City Maria Isabel Hotel on 1 June 2024 start from AU$193.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Mexico City Maria Isabel Hotel?

Yep, Sheraton Mexico City Maria Isabel Hotel has valet parking for MXN 185 per day.

Is there a spa on site at Sheraton Mexico City Maria Isabel Hotel?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as deep-tissue massages.

Does Sheraton Mexico City Maria Isabel Hotel have a pool?

Sheraton Mexico City Maria Isabel Hotel has an outdoor pool.

What luxury perks are available at Sheraton Mexico City Maria Isabel Hotel?

Sheraton Mexico City Maria Isabel Hotel features a 24-hour health club, an outdoor pool and a steam room. All guestrooms come with premium bedding and 24-hour room service.

What makes Sheraton Mexico City Maria Isabel Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Mexico City Maria Isabel Hotel.

Is Sheraton Mexico City Maria Isabel Hotel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Mexico City Maria Isabel Hotel is a hit with families.

Does Sheraton Mexico City Maria Isabel Hotel serve breakfast?

You bet, visitors speak well of the buffet breakfast here! Offered daily, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Sheraton Mexico City Maria Isabel Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Sheraton Mexico City Maria Isabel Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Mexico City Maria Isabel Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Sheraton Mexico City Maria Isabel Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1132 out of 1564 reviews" "
Rating 8 - Good. 246 out of 1564 reviews" "
Rating 6 - Okay. 101 out of 1564 reviews" "
Rating 4 - Poor. 42 out of 1564 reviews" "
Rating 2 - Terrible. 43 out of 1564 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

K. Michael, Coeur d Alene

Liked: Cleanliness, staff & service
Had only a one night stay due to missing a connecting flight. The public areas are updated and look good. Some of the rooms, however, including mine, are in need updating. other travelers have made the same comments. It doesn’t mean I wouldn’t stay there again, but it means it would be more pleasant if upgrades were made. Did not have a chance to try the food.
Stayed 1 night in Feb 2024

10/10 Excellent

Jorge Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Area was safe, place was clean. Excellent staff…
Stayed 2 nights in Feb 2024

8/10 Good

John, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed this centrally located hotel stay. Great place to stay if you like walking around.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gran servicio desde que llegas hasta que sales. todo muy limpio
Stayed 1 night in Feb 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Feb 2024

6/10 Okay

Mike

Liked: Room comfort
Check in from hell!
We arrived 1 1/2 hour before check in we were told our room wasn’t ready but we could get a queen size instead and check in now or wait until 3pm we left and came back @ 3:30 and they said they were full and would I like a room with a queen bed though I paid beforehand for a king bed. I said I wanted what I had paid for after three people trying to figure things out and thirty minutes they finally said ok we have a room it was an hour after check in by then. BOTTOM LINE they didn’t like the price I had paid online and wanted to downsize the room because of that. The front desk was very rude! After check in the staff was very polite. Though we would NEVER stay there again because of the experience at the front desk.
Stayed 2 nights in Feb 2024

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean ,Hotel located in the center. We enjoyed the services of the hotel. The gym was very nice with good equipment. The only negative was the toilet flushed very loudly. Not sure why this happened.
Stayed 2 nights in Feb 2024

6/10 Okay

JESSICA

Stayed 1 night in Feb 2024

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I’ve stayed at, ever .
Stayed 2 nights in Dec 2023

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was excellent in every way. The staff were welcoming and very helpful. We ate lunch at the restaurant and it was very good. In the evening we ordered room service and the food was especially tasty (Aztec soup for me and Poke salad for my son). My son enjoyed the gym as well. The location is perfect for people wanting to spend time in the Chapultepec area. We took a taxi to the Museum of Anthropology and then we walked back. I will certainly stay at the Sheraton again in the future!
Stayed 1 night in Feb 2024