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Tótem Madrid Hotel

4.0 star property

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Photo gallery for Tótem Madrid Hotel

Flat-screen TV
Double Room Single Use | Living area
Front of property
Premium bedding, down duvets, pillow-top beds, minibar
Restaurant
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • Parking availableParking availableParking available

Explore the area

Map
Hermosilla, 23, Madrid, Madrid, 28001
  • Popular LocationGran Via19 min walk
  • Popular LocationPrado Museum3 min drive
  • Popular LocationEl Retiro Park4 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)18 min drive

Room options

View all photos for Junior Studio Suite (single use)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Studio Suite (single use)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Blackout curtains
Separate bedroom
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Penthouse (single use)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Penthouse (single use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Premium bedding
Blackout curtains
Pillow-top bed
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Premium bedding, down duvets, pillow-top beds, minibar

Double Room

8.9/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Premium bedding
Blackout curtains
Pillow-top bed
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Corner (Single Use)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, Corner (Single Use)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Premium bedding
  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Studio Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior Studio Suite

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room Single Use

Premium bedding, down duvets, pillow-top beds, minibar

Double Room Single Use

8.3/10 Very good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Premium bedding
Blackout curtains
Pillow-top bed
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room

9.6/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Premium bedding
Blackout curtains
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Double Room Single Use

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room Single Use

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Premium bedding
Blackout curtains
Pillow-top bed
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Penthouse

Premium bedding, down duvets, pillow-top beds, minibar

Junior Penthouse

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2016
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Corner

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, Corner

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2016
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Madrid

A luxury stay in the heart of Madrid awaits you at Tótem Madrid Hotel. Within steps you'll find Paseo de la Castellana and Puerta de Alcalá within a 15-minute stroll. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. Each morning continental breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 4-property class Salamanca hotel include WiZink Center and Gran Via.

What's nearby

  • WiZink Center - 15 min walk
  • Gran Via - 19 min walk
  • Prado Museum - 3 min drive
  • El Retiro Park - 4 min drive
  • Puerta del Sol - 6 min drive

Getting around

  • Serrano Station - 2 min walk
  • Madrid Recoletos Station - 9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 18 min drive

Restaurants

  • ‪Casa Dani - ‬1 min walk
  • ‪La Maruca - ‬3 min walk
  • ‪Bel Mondo - ‬2 min walk
  • ‪Café & Té - ‬3 min walk
  • ‪Le Pain Quotidien - ‬3 min walk

About this property

Tótem Madrid Hotel

Upscale hotel, walk to Paseo de la Castellana
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Tótem Madrid Hotel. For a fee, parking is available. A complete renovation of Tótem Madrid Hotel was completed in June 2016.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 5 levels
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Tótem Madrid Hotel offers 64 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Parking on site (EUR 36 per night)

Food and drink

  • Daily continental breakfast available for a fee: EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • Building
  • Comprehensive food waste policy
  • Double-glazed windows
  • Renovated entire property - June 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 28 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 77.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 26 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 36 per night
  • Pet fee: EUR 28 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 77.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Totem Madrid
Hesperia Hermosilla Hotel
Hesperia Hermosilla Hotel Madrid
Hesperia Hermosilla Madrid
Totem Madrid
Tótem Madrid Hotel Hotel
Tótem Madrid Hotel Madrid
Tótem Madrid Hotel Hotel Madrid
TOTEM Madrid Small Luxury Hotels of the World

Frequently asked questions

What is the cancellation policy at Tótem Madrid Hotel?

Tótem Madrid Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tótem Madrid Hotel?

As of 5 June 2024, prices found for a 1-night stay for 2 adults at Tótem Madrid Hotel on 9 June 2024 start from AU$528.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tótem Madrid Hotel?

Yep, Tótem Madrid Hotel has a self car park for EUR 36 per night.

What makes Tótem Madrid Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Tótem Madrid Hotel.

Does Tótem Madrid Hotel serve breakfast?

Sure does, continental brekkie is served daily.

Is there a free airport shuttle available at Tótem Madrid Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Tótem Madrid Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Tótem Madrid Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Tótem Madrid Hotel?

Dogs are welcome at Tótem Madrid Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Tótem Madrid Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 402 out of 553 reviews" "
Rating 8 - Good. 119 out of 553 reviews" "
Rating 6 - Okay. 21 out of 553 reviews" "
Rating 4 - Poor. 7 out of 553 reviews" "
Rating 2 - Terrible. 4 out of 553 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Livia

Stayed 1 night in Mar 2024

10/10 Excellent

Isabelita

Stayed 2 nights in Mar 2024

10/10 Excellent

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all excellent! Amazing location.
Stayed 4 nights in Feb 2024

10/10 Excellent

Juan, Pinecrest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a classic neighborhood Barrio Salamanca, the best for shopping and dining, extremely friendly staff, good choice. Don’t miss Pimiento Verde the restaurant right next to the hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Annick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Gabriel, Puerto Vallarta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and excellent restaurant (pimiento verde)
Stayed 6 nights in Jan 2024

10/10 Excellent

Hilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Jan 2024

4/10 Poor

anibal

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Never again
Stayed 1 night in Jan 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jan 2024

10/10 Excellent

Gabriel, Puerto Vallarta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024