2/10 Terrible
Alexander
23 Feb 2024
Liked: Amenities
Disliked: Property conditions & facilities
Location and view were awesome!
As far as the property.
It was being remodeled so it was confusing to find the entrance.
The tile in the bathroom was coming loose below my feet
The AC did not work at all. The control knob did not adjust the temperature. I even looked up how to use it cause I thought I was doing something wrong. But it was malfunction. So temperature was very uncomfortable.
The toilet paper holder literally fell off the wall as I was grabbing another roll
The TV remote only worked at a certain angle
The Vending machine ‘card option’ was inoperative. I even asked for help thinking I was doing it wrong, but the person working there said it was broken.
I usually don’t complain about hotel rooms. But also never get 4 star hotels. For the price I paid for 3 nights it was very disappointing. I have pictures and video of some of the above.
I really wanted to treat myself but ended up being disappointed
Good thing Madrid was an awesome city!
Alexander
Stayed 3 nights in Feb 2024