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The Metropolitan Hotel

3.0 star property
Comfortable hotel in Mackay with free parking

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Photo gallery for The Metropolitan Hotel

Outdoor dining
Front of property
Standard Double Single Room
Outdoor dining
Standard Double Single Room | Bathroom
Reviews
7.4

Good

Popular amenities

  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • Business servicesBusiness servicesBusiness services

Your area essentials

Map
17 Gordon Street, Mackay, QLD, 4740
  • Popular LocationBluewater Lagoon17 min walk
  • Popular LocationHarrup Park3 min drive
  • Popular LocationMackay Base Hospital5 min drive
  • AirportMackay, QLD (MKY)7 min drive

Room options

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The price is AU$139
for 1 night
includes taxes & fees
31 May - 1 June
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About the area

Mackay

At The Metropolitan Hotel you'll be within just a 10-minute stroll of Queens Park Orchid House and Artspace Mackay. Highlights at this hotel include free self-parking and a bar/lounge. .The bistro, The Metropolitan, is open for lunch and dinner. There's also the convenience of free RV/bus/truck parking. .Places within a 15-minute walk of this 3-property class Mackay hotel include Mackay Enertainment and Convention Centre and Jubilee Park.

What's nearby

  • Mackay Enertainment and Convention Centre - 13 min walk
  • Bluewater Lagoon - 17 min walk
  • Caneland Central - 18 min walk
  • Harrup Park - 3 min drive
  • Mackay Base Hospital - 5 min drive

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • Burger Urge - 3 min walk
  • Vella's Fish Bar - 9 min walk
  • Cold Rock Ice Creamery - 7 min walk
  • The Paddock & Brew Company - 6 min walk
  • Jamaica Blue - 8 min walk

About this property

The Metropolitan Hotel

Comfortable hotel in Mackay with free parking
You can enjoy a drink at the bar/lounge. Self parking is free.

Smoking is allowed in designated areas at this 3-star Mackay hotel.

  • 6 guestrooms or units
  • Front desk (limited hours)
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
The Metropolitan Hotel offers 6 air-conditioned accommodations, which are accessible via exterior corridors and feature free toiletries. Rooms open to balconies. Digital televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English

Property amenities

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge

Restaurants on site

  • The Metropolitan

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Daily housekeeping

Business services

  • Meeting room

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 10 AM - midnight
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 8:00 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

Property is also known as

Metropolitan Hotel Mackay
Metropolitan Mackay
Metropolitan Hotel Mackay
The Metropolitan Hotel Hotel
The Metropolitan Hotel Mackay
The Metropolitan Hotel Hotel Mackay

Frequently asked questions

What is the cancellation policy at The Metropolitan Hotel?

The Metropolitan Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Metropolitan Hotel?

Yep, The Metropolitan Hotel has a free self car park and free RV/bus/truck parking.

Are there any beaches close to The Metropolitan Hotel?

The closest beach to The Metropolitan Hotel is Lamberts Beach (8.6 km).

What makes The Metropolitan Hotel a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at The Metropolitan Hotel.

Is there a free airport shuttle available at The Metropolitan Hotel?

No, The Metropolitan Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Metropolitan Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at The Metropolitan Hotel?

Check-in begins at 4:30 PM. Check-out time is 10 AM.

Are pets allowed at The Metropolitan Hotel?

No, only service animals are allowed.

The Metropolitan Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 89 reviews" "
Rating 8 - Good. 40 out of 89 reviews" "
Rating 6 - Okay. 22 out of 89 reviews" "
Rating 4 - Poor. 8 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Would be ideal for a smoker..
Would rate this one 2.5 ☆'s. Location was a plus thou near the bus stop.
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff were friendly. Close to facilities.
It was ok. Very buget friendly. Staff were friendly. Not recommended for single women.

8/10 Good

Len, Brisbane

Liked: Cleanliness, staff & service, room comfort
Good country pub in the middle of Mackay.
It was wonderful to find a great value pub Accom in the middle of Mackay. Excellent value for money and also great food as well.

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Centre of town, excellent value..
As a retiree one has to be careful and watch the pennies, this hotel ticks all the accomodation boxes with no compromise ..

4/10 Poor

george, cairns queensland

Disliked: Staff & service, property conditions & facilities
Service leaves a lot to be desired
Would not recomend this hotel , no lights on entrance stairs, 2 lights in room not working, staff very rude when I required about my security deposit re enburstment, cheep and nasty, plenty better places to stay for a little more money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Served the purpose for the type of accommodation required

8/10 Good

Len, Cairns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location to Center of town, short walk t
I found the staff very friendly and willing to assist at all times. The food menu in the hotel is varied and also to an excellent standard. Well worth eating there.

8/10 Good

Alan & Mary, Glenden

Liked: Cleanliness, staff & service
Good position, great food.
We found it great value for money although the rooms lacked any eating utensils, the in house food was very nice. We will definitely stay there again.

8/10 Good

Stu, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic room close to the CBD
Basic room that was good value for the money. Comfortable mattress, clean linen, spotless shower and vanity sink. Stayed a couple of days and the room was serviced every day. Easy check in through the bar area. You can check out early despite what other reviews indicate.

8/10 Good

Len

Liked: Cleanliness, staff & service, room comfort
Close to cbd and great meals.
A good old pub Accom with excellent meals and friendly staff. Very well priced overall.