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3.8 out of 5

"Clean, neat and tidy. Comfortable bedding. " More

By a verified traveller on Tue 16 Jan 2024

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Hotel Description

At Sun Plaza Motel Mackay you'll be within a 20-minute stroll of Mackay Enertainment and Convention Centre and Caneland Central. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

This smoke-free motel offers free WiFi in public areas, barbecue grills, and tour/ticket assistance. Added amenities include a kids' swimming pool and laundry facilities. There's also the convenience of free self parking.

Places within a 30-minute walk of this 3-star West Mackay motel include Jubilee Park and Bluewater Lagoon.

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$84* Per night/room 2 May - 3 May

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Studio Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Sun Plaza Motel Mackay ratings based on 171 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sun Plaza Motel Mackay

Everyone (111) Couples (18) Students (1) Family (28)
5 out of 5
Central location

Posted by on 27 Apr. 2024

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5 out of 5
Non

Posted by on 22 Apr. 2024

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3 out of 5
Close to shops

Posted by on 9 Apr. 2024

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4 out of 5
Close to shops

Posted by on 26 Mar. 2024

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5 out of 5
Very good

Posted by on 24 Mar. 2024

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1 out of 5
I did not stay there

Posted by on 14 Mar. 2024

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5 out of 5
Good size Room,

Posted by on 12 Mar. 2024

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4 out of 5
Clean, neat and tidy. Comfortable bedding.

Posted by on 16 Jan. 2024

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5 out of 5
Friendly staff Clean

Posted by on 28 Dec. 2023

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3 out of 5

Posted by on 21 Dec. 2023

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About the Sun Plaza Motel Mackay

Location 35 Nebo Road, West Mackay, QLD 4740

Property Features

Sun Plaza Motel Mackay offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and laundry facilities are also featured at Sun Plaza Motel Mackay. Self parking is free. This 3-star Mackay motel is smoke free.

  • 32 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mackay Station (4.1 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Sun Plaza Motel Mackay offers 32 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. This Mackay motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 21
  • Check-in time ends at 6:30 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 6 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 6 PM
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Protective clothing is not available for guests
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75.00 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sun Plaza Motel Mackay
  • Sun Plaza Motel
  • Sun Plaza Mackay
  • Sun Plaza Motel Mackay Motel
  • Sun Plaza Motel Mackay West Mackay
  • Sun Plaza Motel Mackay Motel West Mackay
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.