At The Marco Polo you'll be within a 20-minute walk of Jubilee Park and 1.7 km (1.1 mi) from Caneland Central. Highlights at this hotel include an outdoor swimming pool, free self-parking and Access to hot tub. .Enjoy the sauna and pool loungers. Other amenities include laundry facilities, concierge services and express check-out. .Sights within a 30-minute walk of this West Mackay hotel include Mackay Enertainment and Convention Centre and Mackay Regional Botanic Gardens.
What's nearby
Caneland Central - 2 min drive
Mackay Enertainment and Convention Centre - 2 min drive
Bluewater Lagoon - 2 min drive
Harrup Park - 3 min drive
Mackay Base Hospital - 3 min drive
Getting around
Mackay Station - 5 min drive
Mackay, QLD (MKY) - 7 min drive
Restaurants
KFC - 3 min walk
Austral Hotel - 2 min drive
Souths Leagues Club - 2 min drive
Gloria Jean's Coffees Mackay Caneland - 2 min drive
Hungry Jack's - 2 min drive
About this property
The Marco Polo
Suburban hotel with sauna and outdoor pool
The Marco Polo offers its guests an outdoor pool, Access to hot tub, and a sauna. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly The Marco Polo. Free self parking is available.
This Mackay hotel is smoke free.
38 guestrooms or units
2 levels
Poolside lounge chairs
Dry cleaning
Self-service laundry
Front desk (limited hours)
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
No smoking on site
The Marco Polo offers 38 air-conditioned accommodations with coffee/tea makers and complimentary dressing gowns. Televisions come with cable channels.
Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Languages
English
Property amenities
Internet
Available in all rooms: WiFi
Parking and transport
Free covered self parking on site
Wheelchair-accessible parking available
Things to do
Outdoor pool
Sauna
Spa tub
Steam room
Family friendly
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible parking space
Handrails in stairways
Tile flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
More
2 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Limited room service
Refrigerator
Restaurant dining guides
More
Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Express check-out available
Special check-in instructions
The property charges 3 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 15.0 per stay.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Crib (infant bed) fee: AUD 15.0 per stay
Credit card charges are subject to a surcharge of 3 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.
We should mention
Pool access available from 8:00 AM to 9:00 PM
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Best Western Marco Polo Mackay Motel
Best Western Marco Polo Motel
Best Western Marco Polo
The Marco Polo Hotel
The Marco Polo West Mackay
Best Western Marco Polo Mackay
The Marco Polo Hotel West Mackay
Frequently asked questions
Is parking available at The Marco Polo?
Yep, The Marco Polo has a free self car park.
How much does it cost to stay at The Marco Polo?
As of 12 May 2024, prices found for a 1-night stay for 2 adults at The Marco Polo on 26 May 2024 start from AU$122.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are there any beaches close to The Marco Polo?
The closest beach to The Marco Polo is Lamberts Beach (10.2 km).
Does The Marco Polo have a pool?
The Marco Polo has a pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 9:00 PM.
Is there a free airport shuttle available at The Marco Polo?
No, The Marco Polo does not offer an airport shuttle service.
What time are check-in & check-out at The Marco Polo?
Check-in begins at 2:00 PM. Check-out time is 10:00 AM.
Are pets allowed at The Marco Polo?
No, only service animals are allowed.
The Marco Polo Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The unit had no hanging facilities, no cupboards. I tried to reduce my stay but they were adamant that I could not do that, I had the same linen for the 5 days that I was there.Terrible to get in and out of, directly underneath the flight plan of the planes.