Altstadt Hotel Krone Luzern

3.0 star property
Comfortable historic hotel, walk to Chapel Bridge

Choose dates to view prices

Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room
Exterior
Restaurant
Reception
Bathroom
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • HousekeepingHousekeepingHousekeeping
  • Parking availableParking availableParking available
  • Breakfast available

Your area essentials

Map
Weinmarkt 12, Lucerne, CH-6004
  • Popular LocationChapel Bridge4 min walk
  • Popular LocationKKL Lucerne9 min walk
  • Popular LocationLion Monument11 min walk
  • AirportZürich (ZRH)53 min drive

Room options

Quadruple Room

9.4/10 Exceptional

Highlights

Heating
TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

Standard Single Room, 1 Single Bed

9.3/10 Wonderful

Highlights

Heating
TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

9.5/10 Exceptional

Highlights

Heating
TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Triple Room

9.3/10 Wonderful

Highlights

Heating
TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

About the area

Lucerne

Altstadt Hotel Krone Luzern puts you in the heart of Lucerne, within steps of Lucerne Town Hall and Mill Bridge. Highlights at this historic hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find laundry facilities, dry cleaning/laundry services and multilingual staff. Buffet breakfast is available daily. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3-property class Old Town Lucerne hotel include Chapel Bridge and Swiss Transportation Museum.

What's nearby

  • Lucerne Town Hall - 2 min walk
  • Chapel Bridge - 4 min walk
  • KKL Lucerne - 9 min walk
  • Lion Monument - 11 min walk
  • Chateau Guetsch - 17 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 56 min drive

Restaurants

  • Fondue House Du Pont - 1 min walk
  • Restaurant Rathaus Brauerei AG - 2 min walk
  • Restaurant Mill'Feuille - 1 min walk
  • Restaurant Zunfthaus zu Pfistern - 2 min walk
  • Restaurant Opus - 3 min walk

About this property

Altstadt Hotel Krone Luzern

Comfortable historic hotel, walk to Chapel Bridge
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Altstadt Hotel Krone Luzern. Parking is available for a fee.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 5 levels
  • Built in 1800
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Lift
  • No smoking on site
  • Dining venue
Altstadt Hotel Krone Luzern offers 29 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available for a fee: CHF 19 for adults and CHF 12 for children
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 5 floors
  • Building
  • Built in 1800
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel des Balances, Weinmarkt, Lucerne
For more details, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Staffed front desk

Pets

  • Pets: CHF 10 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 for adults and from CHF 12 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Altstadt Hotel Krone Luzern?

Altstadt Hotel Krone Luzern offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Altstadt Hotel Krone Luzern?

Yep, Altstadt Hotel Krone Luzern has valet parking for CHF 32 per day.

Are there any beaches close to Altstadt Hotel Krone Luzern?

The closest beach to Altstadt Hotel Krone Luzern is Seebad Eich (15.2 km).

Does Altstadt Hotel Krone Luzern serve breakfast?

You bet, our visitors enjoy the buffet breakfast here! Offered daily, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Altstadt Hotel Krone Luzern?

No, Altstadt Hotel Krone Luzern does not offer an airport shuttle service.

Is there a bar or restaurant at Altstadt Hotel Krone Luzern?

Yep, you can grab a meal at Altstadt Hotel Krone Luzern's onsite restaurant.

What time are check-in & check-out at Altstadt Hotel Krone Luzern?

Check-in begins at 3 PM. Check-out time is 11 AM.

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 467 out of 1008 reviews" "
Rating 8 - Good. 422 out of 1008 reviews" "
Rating 6 - Okay. 98 out of 1008 reviews" "
Rating 4 - Poor. 8 out of 1008 reviews" "
Rating 2 - Terrible. 13 out of 1008 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stay close to everything
Stayed 2 nights in Apr 2024

8/10 Good

Atheena

Liked: Cleanliness, staff & service, property conditions & facilities
I have to command Dustin and Patricia on their fabulous work ethic during my stay there. The only issue was with the front desk staff in the morning. He was very look and rude.
Stayed 1 night in Feb 2024

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in Old City
Great location in the Old City in a very pretty cobble-stoned square. My family walked with our luggage from the train station over the walking bridge to this hotel—about 800 meters. Plenty of shopping, restaurants in this neighborhood and you have the Nine Towers very close by behind the hotel. (Great views of the city from up there). Reception staff were very friendly and the hotel was clean and perfect.
Stayed 1 night in Feb 2024

6/10 Okay

Donna

Travelled with family
.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude
Staff were not ready for our check in and rude on many occasions. Nice location but would never return there
Stayed 1 night in Feb 2024

6/10 Okay

Donald

Travelled with partner
Liked: Staff & service
Meh
Stayed 2 nights in Jan 2024

10/10 Excellent

irfa

Liked: Cleanliness, staff & service
Pay for what you get. It’s nice small clean does the job. The front desk are really nice !! The area is perfect !!! Would recommend for people on a budget who want to be in the center of all the action.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeanne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We’re returning guests to this hotel because our experience has always been fine and this visit was no exception. Clean, comfortable room, helpful staff and great location!
Stayed 2 nights in Dec 2023

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Time in Lucerne
The staff were amazing, the breakfast was excellent and the view from the room onto the square below was fantastic. Fantastic location and value. Two suggestions, add hooks in the bathroom since the shelf for towels is not enough space to hang things, and only 4 stations in english and all were news. A couple of entertainment stations or the ability to connect a device would be nice. That said, fantastic experience and wonderful and welcoming staff. Lucerne is beautiful and a great base from which to explore the area. Do not miss Mount Pilatus, well worth it.
Stayed 2 nights in Dec 2023

10/10 Excellent

donna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023