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Hacienda Encantada Resort & Residences

4.5 star property
Elegant beach hotel and 2 outdoor swimming pools

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Photo gallery for Hacienda Encantada Resort & Residences

2 outdoor pools, pool umbrellas, pool loungers
View from room
Exterior
Couples treatment room(s), hot tub, body treatments, aromatherapy
Executive Room | Bathroom
Reviews
8.4

Very good

Popular amenities

  • Pool
  • BarBarBar
  • All-inclusive
  • Hot tubHot tubHot tub
  • Spa
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
Kilometro 7.3 Carretera Transpeninsular, Cabo San Lucas, BCS, 23410
  • Popular LocationCabo del Sol Golf18 min walk
  • Popular LocationSanta Maria Beach15 min drive
  • Popular LocationMedano Beach17 min drive
  • AirportSan José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)37 min drive

Room options

Family Suite

8.2/10 Very good

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
  • 149 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Premium Suite, 2 Bedrooms, 2 Bathrooms

10/10 Exceptional

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Plasma TV
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Large Single Sofa Bed

Surprise Room

7.4/10 Good

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Luxury Studio Suite

8.1/10 Very good

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

One Bedroom Master Suite

8.9/10 Excellent

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
  • 133 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Villa, 3 Bedrooms, Private Pool, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
  • 290 sq m
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 2 Queen Beds and 1 Large Single Sofa Bed

Deluxe Villa, 2 Bedrooms, Ocean View, Poolside

10/10 Exceptional

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 220 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Large Single Sofa Bed

Similar properties

About the area

Los Cabos

A luxury stay in Los Cabos awaits you at Hacienda Encantada Resort & Residences. You'll be 1.5 km (0.9 mi) from Cabo del Sol Golf and 4 km (2.5 mi) from Monuments Beach. Highlights at this beach hotel include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. The buffet restaurant, Las Marias Restaurant, is open for breakfast. With 4 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the gym, kids' club, outdoor tennis court and Hot tub. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4.5-property class Los Cabos hotel include Luxury Avenue and Marina Del Rey.

What's nearby

  • Cabo del Sol Golf - 18 min walk
  • Marina Del Rey - 15 min drive
  • Santa Maria Beach - 15 min drive
  • Medano Beach - 17 min drive
  • Monuments Beach - 18 min drive

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 38 min drive

Restaurants

  • Lobby Bar - 7 min drive
  • Blu - 7 min drive
  • La Cevichería - 8 min drive
  • RosaNegra - 15 min walk
  • Sunset Da Mona Lisa - 12 min drive

About this property

Hacienda Encantada Resort & Residences

Elegant beach hotel and 2 outdoor swimming pools
Some rates at Hacienda Encantada Resort & Residences are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hacienda Encantada Resort & Residences, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a hot tub. Free self parking and valet parking are available.

This 4.5-star Los Cabos hotel is smoke free.

  • 222 guestrooms or units
  • 5 levels
  • 3 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Built in 2007
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Hacienda Encantada Resort & Residences offers 222 accommodations, which are accessible via exterior corridors and feature DVD players and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Plasma televisions come with premium digital channels.

Bathrooms include dressing gowns, slippers and hairdryers. This Los Cabos hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 15 km
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 25 for adults and USD 12.50 for children
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Patio
  • La Pergola Restaurant
  • La Trajinera Restaurant
  • Las Marias Restaurant
  • Los Riscos Mesquite Grill

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Lift
  • Pool access ramp on site
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • DVD player
  • Plasma TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Pets and service animals are not allowed at Hacienda Encantada Resort & Residences

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 270.0 per night.
  • Cots (infant beds) are available for USD 270.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.29 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 12.5 for children
  • Airport shuttle fee: USD 85.00 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: USD 270.0 per night
  • Rollaway bed fee: USD 270.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Contactless check-out is available.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Encantada
Hacienda Encantada Cabo San Lucas
Hacienda Encantada Resort
Hacienda Encantada Resort Cabo San Lucas
Hacienda Encantada Hotel Cabo San Lucas
Hacienda Encantada Resort & Spa Cabo San Lucas, Los Cabos
Hacienda Encantada Resort And Spa
Hacienda Encantada Resort & Spa Cabo San Lucas Los Cabos
Hacienda Encantada Resort Residences
Hacienda Encantada Resort
Hacienda Encantada Resort & Residences Hotel
Hacienda Encantada Resort & Residences Cabo San Lucas
Hacienda Encantada Resort & Residences Hotel Cabo San Lucas
Hacienda Encantada Resort A La Carte All Inclusive Optional

Frequently asked questions

What is the cancellation policy at Hacienda Encantada Resort & Residences?

Hacienda Encantada Resort & Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hacienda Encantada Resort & Residences?

As of 31 May 2024, prices found for a 1-night stay for 2 adults at Hacienda Encantada Resort & Residences on 14 June 2024 start from AU$422.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hacienda Encantada Resort & Residences?

Yep, Hacienda Encantada Resort & Residences has a free self car park and free valet parking.

Are there any beaches close to Hacienda Encantada Resort & Residences?

The closest beach to Hacienda Encantada Resort & Residences is Medano Beach (4 km).

Is there a spa on site at Hacienda Encantada Resort & Residences?

Yep, there is an onsite spa at Hacienda Encantada Resort & Residences. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Hacienda Encantada Resort & Residences have a pool?

Hacienda Encantada Resort & Residences has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Hacienda Encantada Resort & Residences?

Hacienda Encantada Resort & Residences features 2 outdoor pools, a full-service spa and 5 restaurants.

What makes Hacienda Encantada Resort & Residences a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Hacienda Encantada Resort & Residences.

Is Hacienda Encantada Resort & Residences family-friendly?

You bet! With amenities such as a children's club, a children's pool and children's meals, it's no surprise that Hacienda Encantada Resort & Residences is a hit with families.

Does Hacienda Encantada Resort & Residences serve breakfast?

Yeah, buffet breakfast is served daily.

Is there a free airport shuttle available at Hacienda Encantada Resort & Residences?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hacienda Encantada Resort & Residences?

Yep, Hacienda Encantada Resort & Residences has 5 restaurants.

What time are check-in & check-out at Hacienda Encantada Resort & Residences?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Hacienda Encantada Resort & Residences?

No, pets and service animals are not allowed.

Is there a golf course on site at Hacienda Encantada Resort & Residences?

There is a golf course next to Hacienda Encantada Resort & Residences.

Hacienda Encantada Resort & Residences Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 488 out of 920 reviews" "
Rating 8 - Good. 250 out of 920 reviews" "
Rating 6 - Okay. 90 out of 920 reviews" "
Rating 4 - Poor. 37 out of 920 reviews" "
Rating 2 - Terrible. 55 out of 920 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nanci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, but it shares the property with timeshare owners and you are treated very much second rate if you aren’t an owner. Best pool and gym are limited to owners. Pressure sales to get you to timeshare presentations and to get you to sign up for all inclusive. Exorbitant prices for food, drink and transportation to push you towards all inclusive, which isn’t worth it if you can’t get reservations or you want to explore off property. $95 for three smoothies and three medium coffees, as an example.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I reserved an Ocean View Room through Expedia. The room they wanted to give me was not an ocean view. When I showed the check-in associate the Expedia listing I booked it from, the associate threw the paper back at me and said, "That's not us, that's their ad". Upon me insisting that they should honor their ad, he told me that owners get the good ocean views. With further pressing by me, we ended up with a Partial Ocean View. The original rooms are starting to show their age. The toilet "ran water" the entire week even after us asking for service. The drain in the shower was slow. The water in the shower fluctuated between hot and cold. Tough to take a shower. The shuttle use to be free to their sister property in the Marina. Now it's $32 round trip for two people unless you are an owner. A cab ride into town is now $30. Unless you are an owner it's an expensive place to stay. The breakfast buffet in one restaurant on property is $50 a person. If the food was great it would be one thing but it's not. I have stayed there five times. We will be looking at other choices for our next trip.
Stayed 7 nights in Jan 2024

10/10 Excellent

Macaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible so kind and attentive, love the authentic Mexican food.
Stayed 2 nights in Jan 2024

2/10 Terrible

Cynthia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t waste your money!!
If you like pressure Timeshare sales go!! We will never stay here again we had NO hot water the entire time we stayed terrible and the concierge kept telling us that they would fix it again and again but apparently talking with others that have timeshares there it’s a on going thing and we had a problem with our toilet flapper randomly squealing in the middle of the night they said they would come fix it while we were at the pool for the day well again in the middle of the night loud squealing we would have to lift the back of toilet lid and pull on flapper to stop this went on for 3 nights asked to change rooms we had ocean view but nothing available to change anywhere 😡 so finally we said we are staying in the room until maintenance comes with a new flapper to install and fix hot water we waited over 2 hours and finally he arrives and we said did you bring a new flapper? No is that what it is OMG!! Couldn’t do anything about hot water it was several buildings they said we felt blessed because other hotel guests had backups of random sewage. Just stay somewhere else enjoy your trip to Cabo we go about 4 times a year and love it !! Stay at Le Blanc excellent we also love the Marina area hotels and Hyatt Ziva.. You work to hard to waste your money the only thing nice about it was the ocean pool and food at pool area only !!
Stayed 5 nights in Nov 2023

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful resort with fantastic staff. The views are spectacular all around the property. Didn’t appreciate the “timeshare pitch” we received right after checking-in though.
Stayed 4 nights in Jan 2024

10/10 Excellent

Griselda

Stayed 2 nights in Jan 2024

4/10 Poor

Lily

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2024

4/10 Poor

david

The rooms are cold there’s no hot water and room service stinks and they nickel dime you
Stayed 6 nights in Dec 2023

2/10 Terrible

Olrich

Stayed 6 nights in Dec 2023