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citizenM London Victoria Station

4.0 star property
Upscale London property in London City Centre with 24-hour business centre

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Photo gallery for citizenM London Victoria Station

Exterior
Exterior
Room, 1 King Bed, City View | Property amenity
Breakfast, lunch and dinner served
Interior
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • Business servicesBusiness servicesBusiness services

Your area essentials

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Popular LocationBuckingham Palace11 min walk
  • Popular LocationHyde Park16 min walk
  • Popular LocationBig Ben20 min walk
  • AirportLondon (LHR-Heathrow)43 min drive

Room options

View all photos for King Room, 1 King Bed

Property amenity

King Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | City view

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
citizenM Tower of London
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1136)
The price is AU$306
for 1 night
includes taxes & fees
27 May - 28 May
citizenM Tower of London

About the area

London

CitizenM London Victoria Station places you in the centre of London, within just a 5-minute stroll of Victoria Station Travel Information Centre and within 15 minutes of Buckingham Palace. Highlights at this property include a restaurant, a bar/lounge and a 24-hour business centre. .Smart televisions with digital channels are featured in all 226 rooms, and you can enjoy iPads, iPod docks and safes. Nice touches to enhance your stay include rainfall showerheads and free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Additionally, TVs, hairdryers and phones are available. Housekeeping is available on request. .The restaurant, CanteenM, is open for breakfast, lunch and dinner. CanteenM is the property's own bar, serving drinks along with light fare. Added amenities include free WiFi in public areas, a free manager's reception and a coffee shop/cafe. Buffet breakfast is available daily. .Attractions within a 15-minute walk of this 4-property class London City Centre property include Green Park and Hyde Park Corner.

What's nearby

  • Buckingham Palace - 11 min walk
  • Hyde Park - 16 min walk
  • Big Ben - 20 min walk
  • Trafalgar Square - 5 min drive
  • Piccadilly Circus - 6 min drive

Getting around

  • London Victoria Rail Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London (LCY-London City) - 44 min drive

Restaurants

  • Wetherspoons - 4 min walk
  • Hermanos Colombian Coffee Roasters - 3 min walk
  • McDonald's - 5 min walk
  • The Beer House - 3 min walk
  • Sports Bar & Grill - 4 min walk

About this property

citizenM London Victoria Station

Upscale London property in London City Centre with 24-hour business centre
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in common area, and a front desk safe.

This 4-star London property is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 9 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available for a fee: GBP 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch Smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.00 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

What is the cancellation policy at citizenM London Victoria Station?

CitizenM London Victoria Station offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM London Victoria Station?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on 27 May 2024 start from AU$289.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM London Victoria Station a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM London Victoria Station.

Does citizenM London Victoria Station serve breakfast?

Yep, our travelers give a thumbs up to the buffet brekkie here! Available daily, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at citizenM London Victoria Station?

No, citizenM London Victoria Station does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM London Victoria Station?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at citizenM London Victoria Station?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM London Victoria Station?

No, only service animals are allowed.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 622 out of 803 reviews" "
Rating 8 - Good. 136 out of 803 reviews" "
Rating 6 - Okay. 29 out of 803 reviews" "
Rating 4 - Poor. 10 out of 803 reviews" "
Rating 2 - Terrible. 6 out of 803 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Judith Helen Elizabeth

I enjoyed the experience. The staff were really helpful and proactive. The room was well equipped with a good shower and comfortable bed.
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We had a wonderful stay at CitizenM. It was ideally located for us as we attended a show at the Victoria Palace Theatre. Quirky amenities, extremely friendly and helpful staff, can't fault it. Well done CitizenM, we loved the concept and had a memorable stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Feb 2024

10/10 Excellent

Anne

Stayed 1 night in Jan 2024

10/10 Excellent

phil

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Rey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Visited London in May 2023 and stayed at the citizenM Victoria Station for 6 days. Enjoyed the cleanliness, technology (e.g., app control of lights, windows, and shades), and environmental friendliness. The rooms are TINY. Fine for 1 person but not very comfortable for 2 people unless they are a couple. Not much closet space and only one drawer for storage. The majority of the staff were friendly. Malachi was fantastic (was “on loan” from the London Bridge location). One bad experience at the end of my visit has me determined to avoid staying at a citizenM hotel in the future. I was denied service (rudely) and told the bar/lounge area closes at 2 am. I explained that I had been there (same time) the 2 nights prior and served, and also pulled up their website as well as scanned the food menu QR code (on the bar) to show that all of these noted 24/7 food and drink were available. I asked to speak with the manager and was told there was no manager on duty. I also tried to reach out to the hotel’s 24/7 chat functionality. They weren’t able to help and provided an email to send a request for assistance. The next day I spoke with the manager on duty, Alex, who confirmed their lounge/bar is open 24/7 for food/drink and that they always have a manager on duty. He was very receptive to my feedback and apologized (as expected and warranted). Alex noted he would give some thought to a way they could make this right and get back to me. I haven’t heard anything yet.

10/10 Excellent

Olasunkanmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Technology in the room
Stayed 2 nights in Jan 2024

10/10 Excellent

Ling

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My daughter and I spent 5 days at this hotel. The room was quite small but the bed was very comfortable. We liked the location and the friendly staff, especially Jason from Canada. Thank you!
Stayed 5 nights in Dec 2023

10/10 Excellent

Ofir

Stayed 1 night in Jan 2024

10/10 Excellent

Danica Nanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a phenomenal stay at citizenM London Victoria. Staff were incredibly attentive and personable. Nana went above and beyond to assist my daughter at one point, and she reminded us of family. Loved the decor. Best breakfast we've ever had in a hotel, and we travel a lot. Even the messaging throughout the hotel structure was uplifting, with surprise little notes and compliments where you least expect them. I would absolutely stay again and highly recommend.