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4.8 out of 5

"Very quiet place, close to beach and restaurants. However no fridge, glasses or kettle etc in the rooms. Outside shower n toilet. " More

By a verified traveller on Wed 10 Jul 2019

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Hotel Description

A family-friendly stay in Lembongan Island awaits you at The Well House. Within steps you'll find Mushroom Bay Beach and Pura Segara Desa Pekraman Lembongan. Highlights at this resort include a restaurant, an outdoor swimming pool, and free self parking.

At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the free kids' club, kids' swimming pool, and pool loungers as well as access to scooter/moped rentals. Other amenities include free WiFi in public areas, a free manager's reception, and a coffee shop/cafe. There's also the convenience of a free area shuttle.

Near this 3-star Mushroom Bay resort, you'll find Crystal Bay.

Classic Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

The Well House ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Well House

Everyone (2) Couples (1) Family (1)
4 out of 5
Very quiet place, close to beach and restaurants. However no fridge, glasses or kettle etc in the rooms. Outside shower n toilet.

Posted by on 10 Jul. 2019

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5 out of 5
Great location very close to beach rooms had everything you need except a jug (this maybe because water no good to drink out of tap) hotel was great at getting us hot water though. Love everything about this little place, clean and tidy including exceptional grounds, good pool, good breakfast one down fail was no hot water in the showers but actually didn't really matter.

Posted by , from New Zealand on 26 Aug. 2018

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5 out of 5

Good Hotel for the low price.

Location: It is close to the beach. (I think one or two minutes if you walk)
The staff is really very nice and helpful. They couldn't find the key for the safe (I didn't notice I had it already with the room key) so they immediately brought me a new safe (the safe is just the bedside table with a lock on it). Unfotunately the water is salt water so you can't use it for brushing your teeth. We didn't have warm water and after telling the staff they also immediately got a new gas bottle for us. Just perfect service :) The breakfast is good, too :)

Posted by on 13 Jul. 2017

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5 out of 5

Perfect stay on Lembongan

Pros: The staff were all amazing, if you needed help with anything at all they were more than happy to help.
Location: Walking distance to the beach and a range of restaurants. The beach also offers a wide range of water sports.
The Well House was exactly what you would expect for a stay on Lembongan Island. The staff were all so friendly, the rooms were kept immaculate and the air conditioner worked a treat at keeping the room cool. I can't wait to return!

Posted by , from Tasmania on 21 Jun. 2017

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Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

The Well House offers its guests a children's pool, an outdoor pool, and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly The Well House. An airport shuttle (available on request) is available for a fee. Free self parking is available.

  • 4 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (free)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle and beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

The Well House offers 4 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include showers, bathrobes, and slippers. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer available
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The resort hosts a free manager's reception daily.

The Well House has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Massages on beach
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 15
  • Check-in time ends at 6 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Well House offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at The Well House

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Well House Hotel
  • Well House Hotel Lembongan Island
  • Well House Lembongan Island
  • Well House Resort Lembongan Island
  • Well House Resort
  • The Well House Resort
  • The Well House Lembongan Island
  • The Well House Resort Lembongan Island

You should know

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at The Well House.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.