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4.8 out of 5

"We had the best time with my partner... it was all we wanted, a peaceful resort with outstanding view... staffs were extremely polite. " More

By a verified traveller on Wed 22 May 2019

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Hotel Description

At Costabella Tropical Beach Hotel you'll be 1.8 km (1.1 mi) from Jpark Island Waterpark and 4.3 km (2.7 mi) from Mactan Shrine. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

At the resort's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the private beach where you'll find sun loungers, and enjoy the onsite gym and waterslide. Meeting rooms and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute drive of this 3-star Lapu-Lapu resort include SM City Cebu and Ayala Center.

Deluxe North Wing

Bed Count 1 Full Bed Maximum Occupancy 4 Max
AU$153* Per night/room 7 May - 8 May

Deluxe Poolside with Private Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premiere Deluxe Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Costabella Tropical Beach Hotel ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Costabella Tropical Beach Hotel

Everyone (1) Couples (1) Family (2)
5 out of 5
We had the best time with my partner... it was all we wanted, a peaceful resort with outstanding view... staffs were extremely polite.

Posted by on 22 May 2019

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Comment from Hotel Management

5 Jun. 2019 by Marcomm

Dear Valued Guest, Thank you for choosing to stay with us for the holiday. It is nice to hear that you had the best time with us and your overall experience was relaxing and peaceful. Your perfect 5 rating is another source of inspiration for us and we cannot wait to have you back soon! Sincerely, Your Costabella Family

4 out of 5
It was an awesome overnight experience. Staff are so helpful and courteous. The reason only why I gave a 4/5 for hotel comfort is because I find their pillows a bit hard for my personal taste. I also wish they have a bigger beach but if you just want to chill and see the tropical hues, it is a wonderful place. Otherwise, it was great hotel!

Posted by on 16 Apr. 2018

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Comment from Hotel Management

16 Apr. 2018 by MARCOMM

Dear Valued Guest, Thank you for choosing to spend your holiday with us. We appreciate your feedback and we are glad that your overall experience with us has been awesome. The next time you visit, kindly remind us about your pillow preference and we will gladly look into options that may be available for you. See you back soon! Sincerely, Your Costabella Family

5 out of 5

A little hidden paradise

Pros: The rooms, the views, the facilities. The staff were always friendly, helpful and respectful. Breakfast and meals were great.
Cons: Our last morning was a Saturday. many people were like us up early having breakfast . the staff were overwhelmed . the service was not as efficient.
Location: Great location away from main city nearby overlooking the water of the sea. Relaxing environment. Lots of water activities eg diving,swimming.
From our arrival to our departure it was a wonderful stay at this beautiful resort. I stayed here with my wife ,her mother, sister and brother. Our rooms presented us with majestic views over the water. The rooms were spacious, clean and tidy. Our king size bed was a delight. The bathroom was huge. Outside in the grounds of the resort were a private beach, many small covered sun lounges to relax and enjoy the tranquility surrounding us. Also beautiful clean swimming pools. We were able to relax and enjoy a drink as we enjoyed the views across the water. The restaurants provided us with many food and drink choices. Could not complain about the quality and prices. The only wish was for wine choice per glass. Only could purchase as a bottle. Breakfast was included in our package and the choices were amazing catering for all guests. The staff were always pleasant, respectful and polite and helpful. My only complaint was on our last morning which was a Saturday , there were many people having breakfast and the staff were overwhelmed.

Posted by , from AUSTRALIA on 14 Jan. 2018

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Comment from Hotel Management

20 Feb. 2018 by MARCOMM

Dear Donal of Wotif, Thank you for making Costaballa your choice for the holiday. To be called "a hidden paradise" is a great compliment and we are glad that all our efforts to make our guests happy is appreciated. Allow us to look into your concerns and discuss it with the respective departments. We look forward to welcoming you back soon! Sincerely, Your Costabella Family

5 out of 5
Pros: Beach access
Cons: Far from the city for shopping etc.
Location: Good views, Far from city
Value: Affordable; Service: Outstanding; Cleanliness: Lovely;

Posted by , from Australia - SA - Regional SA on 11 Apr. 2014

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About the Costabella Tropical Beach Hotel

Location Buyong, Lapu-Lapu, Cebu 6015

Property Features

Step outside to unwind on the white sand beach. At Costabella Tropical Beach Hotel you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a fitness center, a garden, and a terrace. Free self parking is available. Smoking is allowed in designated areas at this 3-star Lapu-Lapu resort.

  • 156 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Built in 1981
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 2
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Costabella Tropical Beach Hotel offers 156 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Electric kettle
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.

Costabella Tropical Beach Hotel has 2 restaurants on site.

Room service (during limited hours) is available.

Spa Services

  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Additional fees apply to children 10 years old and below for breakfast when sharing existing bedding.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Costabella Tropical Beach Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Costabella Tropical Beach Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 1000 for adults and PHP 600 for children
  • Airport shuttle fee: PHP 1500 per vehicle (one-way, maximum occupancy 8)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Costabella
  • Costabella Beach
  • Costabella Beach Hotel
  • Costabella Hotel
  • Costabella Tropical
  • Costabella Tropical Beach
  • Costabella Tropical Beach Hotel
  • Costabella Tropical Beach Hotel Lapu Lapu
  • Costabella Tropical Beach Lapu Lapu
  • Hotel Costabella
  • Costabella Tropical Beach Hotel Lapu-Lapu
  • Costabella Tropical Beach Lapu-Lapu
  • Costabella Tropical Lapu Lapu
  • Costabella Tropical Beach Hotel Resort
  • Costabella Tropical Beach Hotel Lapu-Lapu
  • Costabella Tropical Beach Hotel Resort Lapu-Lapu

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.