10/10 Excellent
Christina
Travelled with family
27 Feb 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Celebration ✈️
Christina Davis. Rooms 105 and 107. Stayed Feb 22-26th of 2024.
Our stay was amazing from beginning to end. The staff members were very professional and accommodating. There were no delays when I had a request. Ms Cheyenne, the front desk staff member represents the company brand well. She was very welcoming and has an awesome. personality. Although I cannot remember everyone's name, I want to ensure that they know how much I appreciate them.
Suggestions:
1. Place toilet seat covers in the restrooms.
2. Advise housekeeping not to knock on the doors before checkout, to ask the guests, "Are they checking out today?"
Guess pay a lot of money at hotels and many are traveling, and need as much rest as possible. For example my family traveled in from Arizona.
Overall my stay Residence Inn, in Lancaster, CA on February 24, 2024 to February 26, 2024 was awesome and I will be staying there again.
My family and I celebrate it my son's enlistment into the Air Force at The Museum of Art and History (MOAH) on Feb 24th. I want to thank you all for being a part of it. But especially Cheyenne as she wished him well and thanked him for his service. I could not have asked for better. God bless you all and have a wonderful day.
Christina
Stayed 4 nights in Feb 2024