I recently had a fantastic experience during my stay at The Gardens at West Maui. The location is truly outstanding. Situated close to breathtaking beaches, excellent snorkeling spots, and with a nearby point for whale watching, it offers a perfect blend of convenience and natural beauty.
The kitchen amenities were outstanding; every detail was thoughtfully considered, and it made our first night truly memorable. On the second night, we encountered a minor issue with the AC, but the 24-hour maintenance service responded promptly, fixing the problem within 10-15 minutes – truly impressive.
The abundance of towels and toiletries exceeded our expectations, ensuring we had more than enough for our entire stay. The 1-bedroom suite with two bathrooms and a sofa bed comfortably accommodated four adults with no issues.The inclusion of a washer and dryer, along with provided detergent, added convenience to our stay.
I would like to extend a special thanks to Lisa for her exceptional service during our stay. Her warmth, positivity, and constant smile made our experience truly delightful. Lisa also informed us that our room was ready for check-in upon early arrival, sparing us from waiting until the standard 4 pm check-in time.
Overall, I highly recommend The Gardens at West Maui for its impeccable service, thoughtful amenities, and accommodating staff.