Santa Grand Signature Kuala Lumpur

4.0 star property
Upscale hotel near KLCC Park

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Photo gallery for Santa Grand Signature Kuala Lumpur

Meeting facility
Outdoor pool, pool loungers
Get Fit Suite
Bar (on property)
Reception
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Parking availableParking availableParking available

Explore the area

Map
No 36 Menara Santa Jalan Ampang, Kuala Lumpur, 50450
  • Popular LocationKuala Lumpur Tower13 min walk
  • Popular LocationSuria KLCC Shopping Centre3 min drive
  • Popular LocationKLCC Park3 min drive
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)35 min drive

Room options

Bong Soo Superior King

Highlights

Air conditioning
LED TV
Memory foam bed
Hairdryer
Bidet
Rainfall showerhead
Free bottled water
Minibar
  • 19 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Bong Soo Standard Queen

Highlights

Air conditioning
LED TV
Memory foam bed
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

Spa Suite

Highlights

Air conditioning
LED TV
Separate bedroom
Memory foam bed
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

Nyonya Diva

Highlights

Air conditioning
LED TV
Memory foam bed
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

Bong Soo Superior Queen

Highlights

Air conditioning
LED TV
Memory foam bed
Hairdryer
Bidet
Rainfall showerhead
Free bottled water
Minibar
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Bong Soo Superior Twin Combined

Highlights

Air conditioning
LED TV
Memory foam bed
Hairdryer
Bidet
Rainfall showerhead
Free bottled water
Minibar
  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Bong Soo Deluxe Queen

Highlights

Air conditioning
LED TV
Memory foam bed
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
Free bottled water
  • City view
  • Sleeps 2
  • 1 Queen Bed

Peranakan Signature Suite

Highlights

Air conditioning
LED TV
Separate bedroom
Memory foam bed
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

Bong Soo Standard Twin

Highlights

Air conditioning
LED TV
Memory foam bed
Hairdryer
Bidet
Rainfall showerhead
Free bottled water
Minibar
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Bong Soo Tiga Twin

Highlights

Air conditioning
LED TV
Memory foam bed
Hairdryer
Bidet
Rainfall showerhead
Free bottled water
Minibar
  • 19 sq m
  • River view
  • Sleeps 3
  • 3 Single Beds

Studio Suite

Highlights

Air conditioning
LED TV
Memory foam bed
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
Free bottled water
  • Sleeps 2
  • 1 King Bed

Bong Soo Tiga

Highlights

Air conditioning
LED TV
Memory foam bed
Hairdryer
Bidet
Rainfall showerhead
Free bottled water
Minibar
  • 19 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Bong Soo Deluxe Twin Combined

Highlights

Air conditioning
LED TV
Memory foam bed
Hairdryer
Bidet
Rainfall showerhead
Free bottled water
Minibar
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Family Tiga

Highlights

Air conditioning
LED TV
Memory foam bed
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
Free bottled water
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Bong Soo Superior Twin

Highlights

Air conditioning
LED TV
Memory foam bed
Hairdryer
Bidet
Rainfall showerhead
Free bottled water
Minibar
  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Get Fit Suite

Highlights

Air conditioning
LED TV
Separate bedroom
Memory foam bed
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Kuala Lumpur

Santa Grand Signature Kuala Lumpur places you in the centre of Kuala Lumpur, within just a 15-minute stroll of popular places like Kuala Lumpur Tower and Merdeka Square. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .Enjoy the gym, steam room and pool loungers. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Within a 20-minute walk of this 4-property class Golden Triangle hotel, attractions include Petronas Twin Towers and Petaling Street.

What's nearby

  • Kuala Lumpur Tower - 13 min walk
  • Petronas Twin Towers - 20 min walk
  • Suria KLCC Shopping Centre - 3 min drive
  • Pavilion Kuala Lumpur - 3 min drive
  • KLCC Park - 3 min drive

Getting around

  • Dang Wangi Station - 4 min walk
  • Kuala Lumpur Masjid Jamek Station - 12 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive

Restaurants

  • Mamak Cafe - 5 min walk
  • Starbucks - 6 min walk
  • Restoran RRR Thai Muslim Seafood - 4 min walk
  • Marutomi Udon - 2 min walk
  • Tealive - 6 min walk

About this property

Santa Grand Signature Kuala Lumpur

Upscale hotel near KLCC Park
Santa Grand Signature Kuala Lumpur offers its guests an outdoor pool, a steam room, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Santa Grand Signature Kuala Lumpur also features concierge services, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee.

This 4-star Kuala Lumpur hotel is smoke free.

  • 282 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Santa Grand Signature Kuala Lumpur offers 282 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. LED televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MYR 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 38 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kapitan Cafe

Things to do

  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Outdoors

  • Pool loungers

Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LED TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 38 for adults and from MYR 25 for children
  • Valet parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard and cash.

Property is also known as

Santa Signature Kuala Lumpur
Santa Grand Signature Kuala Lumpur Hotel
Santa Grand Signature Kuala Lumpur Kuala Lumpur
Santa Grand Signature Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Santa Grand Signature Kuala Lumpur?

Santa Grand Signature Kuala Lumpur offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Santa Grand Signature Kuala Lumpur?

Yep, Santa Grand Signature Kuala Lumpur has valet parking for MYR 10 per day.

Does Santa Grand Signature Kuala Lumpur have a pool?

Yep, and guests love it! Santa Grand Signature Kuala Lumpur has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Santa Grand Signature Kuala Lumpur a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Santa Grand Signature Kuala Lumpur.

Does Santa Grand Signature Kuala Lumpur serve breakfast?

Yeah, our visitors give high marks to the buffet breakfast here! Served daily between 6:30 AM and 10:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Santa Grand Signature Kuala Lumpur?

No, Santa Grand Signature Kuala Lumpur does not offer an airport shuttle service.

Is there a bar or restaurant at Santa Grand Signature Kuala Lumpur?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Santa Grand Signature Kuala Lumpur?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Santa Grand Signature Kuala Lumpur?

No, pets are not allowed.

Santa Grand Signature Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 89 reviews" "
Rating 8 - Good. 17 out of 89 reviews" "
Rating 6 - Okay. 10 out of 89 reviews" "
Rating 4 - Poor. 4 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Not super happy but does have great WiFi
Well, the bloody hotel maid threw away my £100 shampoo and conditioner I had left by mistake in another room, so that was a crappy start to the day. Especially as the hotel front desk denied anything was found. Lies. The reception guy was pretty snotty by pressing the night before I return ALL three hotel cards given to me (I asked for an extra as I had forgotten the other in the room). Seriously, you're that hard up on plastic keys? Maybe you'd have money if you STOP LEAVING OPEN THE HOTEL FRONT DOOR TO THAT WASTES ELECTRICITY. The smaller room I checked into was just as clean as the suite, with comfortable beds and pillows. Bit have a TOP SHEET FGS. The duvet is too warm without the AC and the AC blasting means one gets cold too quickly. Seriously, you're 5-star, act like it. Wifi just as excellent as uploads and downloads, and sockets by the bed. Very good shower temperature options and pressure. Good soundproofing although the din of the eating area does rise when you step outside your door, so ask for an upper floor (I was on floor 11). Hotel gym is surprisingly decent with free weights, a machine, treadmills, exercise balls. Small, but clean and decent, even if does get a bit too warm despite the AC. The included breakfast is decent enough.
Stayed 1 night in Feb 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great place to stay , not too far out from the main hub and train station, staff all very friendly and welcoming
Stayed 7 nights in Feb 2024

4/10 Poor

Aun

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Negative ratings for email responsiveness
Wrote in more than a week before check-in regarding toilet amenities and till date (checkout) and there's no response. Hair found in towel, called and replacement was reasonable (as we have left the room for meal). Following day, hair found in face towel! Didn't ask for replacement as not intent to use Though clean towels but hair found shows hygiene level need to improve. Room has smell but bearable and so didn't ask for room change. Water flowing sound can be heard but didn't affect my spouse sleep and so didn't request room change. (Most likely water flowing from upstairs guests' showering). Bed was comfortable and room considered spacious. Room was right bedside lift, can be noisy if other guests talked loudly at lift lobby. High floor seems to have been reserved for other non-ASEAN /non-Asian (should know which group I'm referring to. Unable to confirm if we are the 'non-identified' ones. For your consideration if assigned room 410.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotels in KL
A modern, comfortable luxury hotel, which is centrally located and within easy walking distance of the MRT and the Petronas Towers. A great breakfast and roof top swimming pool facilities. I would highly recommend this hotel.
Stayed 7 nights in Jan 2024

10/10 Excellent

SHAYMAA

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2023

10/10 Excellent

REZA JAAFAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money at a great location
New hotel which brought Value for money at a great location. 5 mins walk from LRT.
Stayed 1 night in Dec 2023

8/10 Good

Vileth

Very good service nice and clean.
Stayed 4 nights in Dec 2023

10/10 Excellent

MohammadJavad

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

6/10 Okay

Johari Selamat

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Generally I’m happy with everything. Place was clean. Quite peaceful but I suggest to not take level 4 rooms as they are too close to the dining area which was on level 3. Can get quite disturbing with the noise. What stopped me from giving an excellent review this time round was that the door to the room was not working for our 3 days 2 nights stay there. We reported at least twice or thrice and was told that it would be looked into but sadly it was not addressed. Basically we could not lock the door. Upon closing anyone could just open it and walk in. We had to put everything in a safe and brought some valuables around with us. We could have asked for another room but we really really really had faith in the efficiency of the hotel. I used to have no issue with staying here but that incident has made me rethink any future decision.
Stayed 2 nights in Dec 2023