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Promenade Hotel Kota Kinabalu

4.0 star property
Upscale waterfront hotel, walk to Imago Shopping Mall

Choose dates to view prices

Promenade Hotel Kota Kinabalu

Photo gallery for Promenade Hotel Kota Kinabalu

View from room
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Free minibar, in-room safe, desk, blackout curtains
Buffet

Overview of Promenade Hotel Kota Kinabalu

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000
  • Popular LocationKota Kinabalu Esplanade5 min walk
  • Popular LocationImago Shopping Mall9 min walk
  • Popular LocationSuria Sabah Shopping Mall2 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)7 min drive

Room options

View all photos for Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access

Highlights

Separate dining area
Air conditioning
Executive Lounge
Free minibar items
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Deluxe with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout curtains
Bidet
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

Free minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room, Non Smoking, Bathtub

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
  • 29 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Superior Double or Twin Room

Free minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Free bottled water
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Superior Suite with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Superior with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout curtains
Private bathroom
Bidet
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Junior Double Room

Free minibar, in-room safe, desk, blackout curtains

Junior Double Room

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Deluxe Suite with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Designer toiletries
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room
Mercure Kota Kinabalu City Centre
Pool
Free WiFi
Restaurant
Air conditioning
3.9 out of 5, Good, (643)
The price is AU$87
for 1 night
includes taxes & fees
7 May - 8 May
Mercure Kota Kinabalu City Centre

About the area

Kota Kinabalu

Promenade Hotel Kota Kinabalu puts you in the heart of Kota Kinabalu, within steps of Oceanus Waterfront Mall and Kota Kinabalu Esplanade. Highlights at this hotel include 2 restaurants, 2 coffee shops/cafes and an outdoor swimming pool. .The buffet restaurant, Promenade Cafe, serves Fusion cuisine and is open for breakfast, lunch and dinner. Lobby Lounge is the hotel's own bar, serving drinks along with light fare. Enjoy the gym and pool loungers. 8396 square feet (780 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free WiFi in public areas, a snack bar/deli and laundry facilities. Local cuisine breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Downtown Kota Kinabalu hotel include Imago Shopping Mall and within 30 minutes you'll find Suria Sabah Shopping Mall.

What's nearby

  • Kota Kinabalu Esplanade - 5 min walk
  • Oceanus Waterfront Mall - 6 min walk
  • Imago Shopping Mall - 9 min walk
  • Kota Kinabalu Central Market - 12 min walk
  • Suria Sabah Shopping Mall - 2 min drive

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 8 min drive

Restaurants

  • Promenade Breakfast Buffet - 1 min walk
  • Big Fish - 5 min walk
  • Intan Cuisine, Anjung Senja - 6 min walk
  • Dynasty Restaurant 皇朝酒樓 - 1 min walk
  • The Lounge - 6 min walk

About this property

Promenade Hotel Kota Kinabalu

Upscale waterfront hotel, walk to Imago Shopping Mall
Promenade Hotel Kota Kinabalu offers its guests an outdoor pool and a fitness centre. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 8396 square feet (780 square metres) and includes conference space. The business-friendly Promenade Hotel Kota Kinabalu also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel (available on request) is available for a fee.

This 4-star Kota Kinabalu hotel is smoke free.

  • 446 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 coffee shops
  • 8396 sq ft of conference space
  • 780 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Promenade Hotel Kota Kinabalu offers 446 air-conditioned accommodations with free minibar items and minibars. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 7 AM to 10 PM on request
  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 6:30 AM–10 AM for a fee: MYR 46 for adults and MYR 23 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Dynasty Restaurant
  • Lobby Lounge
  • Promenade Cafe

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 8,396 square feet of conference space
  • Business centre

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Promenade Hotel Kota Kinabalu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MYR 46 for adults and from MYR 23 for children
  • Airport shuttle fee: MYR 50 per vehicle
  • Rollaway bed fee: MYR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

What is the cancellation policy at Promenade Hotel Kota Kinabalu?

Promenade Hotel Kota Kinabalu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Promenade Hotel Kota Kinabalu?

As of 23 Apr 2024, prices found for a 1-night stay for 2 adults at Promenade Hotel Kota Kinabalu on 13 May 2024 start from AU$105.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Promenade Hotel Kota Kinabalu?

The closest beach to Promenade Hotel Kota Kinabalu is Pantai Pulau Mamutik (6.1 km).

Does Promenade Hotel Kota Kinabalu have a pool?

Promenade Hotel Kota Kinabalu has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Promenade Hotel Kota Kinabalu serve breakfast?

Yep, visitors give a thumbs up to the local cuisine brekkie here! Available daily from 6:30 AM to 10 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Promenade Hotel Kota Kinabalu?

No, but there's a shuttle from the airport to the hotel that runs from 7 AM - 10 PM on request for a fee.

Is there a bar or restaurant at Promenade Hotel Kota Kinabalu?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Promenade Hotel Kota Kinabalu?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Promenade Hotel Kota Kinabalu?

No, pets and service animals are not allowed.

Promenade Hotel Kota Kinabalu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 147 out of 517 reviews" "
Rating 8 - Good. 239 out of 517 reviews" "
Rating 6 - Okay. 75 out of 517 reviews" "
Rating 4 - Poor. 41 out of 517 reviews" "
Rating 2 - Terrible. 15 out of 517 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness
Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Stayed 2 nights in Feb 2024

8/10 Good

Yau Chun

Travelled with family
Liked: Staff & service
Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Stayed 6 nights in Dec 2023

8/10 Good

Joonsoo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready. I felt bad a little bit at first, but room was clean and the sea view was awesome. There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Stayed 3 nights in Dec 2023

8/10 Good

Heng Wai

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
nearby to airport and mall
Stayed 1 night in Nov 2023

2/10 Terrible

clarissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not told when booking the facilities were not available (swimming pool). Constant smell of damp throughout the hotel.
Stayed 15 nights in Aug 2023

10/10 Excellent

Jassica Jane

Stayed 2 nights in Sep 2023

8/10 Good

Ahmad Farouk

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Spacious and comfortable room. Good location.
Stayed 3 nights in Aug 2023

8/10 Good

SHARON XUEQI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - good and safe. Hotel door was a bit too tight so had to use a bit of weight on the door whenever we open it. There are 2 convenience stores opposite the hotel, around 3 min walk. Bedroom slippers, hair dryer and necessities like lotion and soap etc were provided. 2 bottles of mineral waters were being provided as well daily. Hotel room was clean, just a bit dark, could be brighter. Hotel breakfast was not the best, but ok, lots of variety. Parking was cheap, RM4 for 24 hours for basement carpark parking. Would stay here again if I am here!

4/10 Poor

Fida Aina

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

Teck

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023