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Mercure Koh Chang Hideaway

4.0 star property
Upscale hotel with 2 outdoor pools and full-service spa

Choose dates to view prices

Photo gallery for Mercure Koh Chang Hideaway

Front of property
Free minibar items, in-room safe, individually furnished, desk
Deluxe Room, 1 King Bed, Pool Access
Breakfast served, pool views
Interior
Reviews
8.2

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Pool
  • On private beach
  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
111/1 Moo 1 Tambol Koh Chang, Amphur Koh Chang, Ko Chang, Trat, 23170
  • Popular LocationBangbao Beach7 min drive
  • Popular LocationLonely Beach8 min drive
  • Popular LocationKai Be Beach19 min drive
  • AirportTrat (TDX)107 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Blackout curtains
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Blackout curtains
  • 52 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Premium bedding
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Free minibar items, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Premium bedding
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 King Bed, Terrace (Plunge pool)

Villa, 1 King Bed, Terrace (Plunge pool)

Villa, 1 King Bed, Terrace (Plunge pool)

Highlights

Terrace
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private hot tub
Air conditioning
Free cots/infant beds
  • 123 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | View from room

Superior Room, 2 Single Beds

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property
KC Grande Resort Koh Chang
On private beach
Pool
Breakfast included
Spa
4.4 out of 5, Excellent, (839)
The price is AU$137
for 1 night
includes taxes & fees
1 June - 2 June
KC Grande Resort Koh Chang

About the area

Bai Lan

A family-friendly stay in Ko Chang awaits you at Mercure Koh Chang Hideaway. Within steps you'll find Bailan Bay and Mu Ko Chang National Park within a short 5-minute stroll. Highlights at this beachfront hotel include 2 outdoor swimming pools, a full-service spa and a private beach. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. The Bay is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the free kids' club, gym, Hot tub and sauna. 242 square feet (22 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 4-property class Ko Chang hotel you'll find White Sand Beach.

What's nearby

  • Bailan Beach - 7 min walk
  • Bang Bao Pier - 6 min drive
  • Bangbao Beach - 7 min drive
  • Lonely Beach - 8 min drive
  • Kai Be Beach - 19 min drive

Getting around

  • Trat (TDX) - 108 min drive

Restaurants

  • Himmel Cocktail Bar - 3 min drive
  • Beach Bar - 2 min walk
  • Margaritaville - 17 min walk
  • Sign ngam Kitchen - 3 min drive
  • Cafe del Sunshine - 3 min drive

About this property

Mercure Koh Chang Hideaway

Upscale hotel with 2 outdoor pools and full-service spa
A private beach is featured. Mercure Koh Chang Hideaway offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 242 square feet (22 square metres) and includes conference space. A children's pool, a fitness centre, and a rooftop terrace are also featured at the family-friendly Mercure Koh Chang Hideaway. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Self parking is free.

This 4-star Ko Chang hotel is smoke free.

  • 141 guestrooms or units
  • 3 levels
  • 242 sq ft of conference space
  • 22 sq. m of conference space
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Koh Chang Hideaway offers 141 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished. 42-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: THB 460 for adults and THB 230 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bay

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 242 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa treatment rooms
  • Spa tub

Accessibility

  • No lift

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Koh Chang Hideaway

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1413.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 460 for adults and from THB 230 for children
  • Airport shuttle fee: THB 2500 per vehicle (one-way)
  • Rollaway bed fee: THB 1413.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Heating is not provided
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. Heating is not provided. Parties and events are allowed on site. 
    For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Koh Chang Hideaway
Koh Chang Mercure
Koh Chang Mercure Hideaway
Mercure Hideaway
Mercure Hideaway Hotel
Mercure Hideaway Hotel Koh Chang
Mercure Hideaway Koh Chang
Mercure Koh Chang
Mercure Koh Chang Hideaway
Mercure Koh Chang Hideaway Resort
Mercure Koh Hideaway Resort
Mercure Koh Hideaway
Mercure Koh Chang Hideaway Hotel
Mercure Koh Chang Hideaway Ko Chang
Mercure Koh Chang Hideaway Hotel Ko Chang

Frequently asked questions

What is the cancellation policy at Mercure Koh Chang Hideaway?

Mercure Koh Chang Hideaway offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Koh Chang Hideaway?

As of 18 May 2024, prices found for a 1-night stay for 2 adults at Mercure Koh Chang Hideaway on 16 June 2024 start from AU$62.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Koh Chang Hideaway?

Yep, Mercure Koh Chang Hideaway has a free self car park.

Are there any beaches close to Mercure Koh Chang Hideaway?

Yep, Mercure Koh Chang Hideaway is a short 7-minute walk from Bailan Beach. Fun beach activities include snorkelling and kayaking.

Is there a spa on site at Mercure Koh Chang Hideaway?

Yep, there is an onsite spa at Mercure Koh Chang Hideaway. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Mercure Koh Chang Hideaway have a pool?

Mercure Koh Chang Hideaway has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Mercure Koh Chang Hideaway?

Mercure Koh Chang Hideaway features a private beach, 2 outdoor pools and a full-service spa.

Is Mercure Koh Chang Hideaway family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Mercure Koh Chang Hideaway is a hit with families.

Does Mercure Koh Chang Hideaway serve breakfast?

Yeah, buffet brekkie is offered daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Mercure Koh Chang Hideaway?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mercure Koh Chang Hideaway?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Koh Chang Hideaway?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mercure Koh Chang Hideaway?

No, pets and service animals are not allowed.

Mercure Koh Chang Hideaway Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 176 out of 447 reviews" "
Rating 8 - Good. 175 out of 447 reviews" "
Rating 6 - Okay. 64 out of 447 reviews" "
Rating 4 - Poor. 20 out of 447 reviews" "
Rating 2 - Terrible. 12 out of 447 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service
Good location, excellent if wanting to have a quiet break. Villa pool room nice and well maintained, could do with larger TV and better light controls. Clearly this property is still recovering from the COVID shut downs, does need better care of hedges, etc. which make the public areas behind the lobby look unkept. Limited dining choices at resort and outside, this is a property best visited if you have transport or rent a motorcycle.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kanthan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Stay on A Beautiful Beach
The Villa came with a private pool and jacuzzi. Big and spacious room, clean and cozy. Staff were very friendly, the cafe by the beach was great and since it was low season, the beach was peaceful, quiet and clean.
Stayed 4 nights in Jul 2023

8/10 Good

Catherine

Travelled with family
Liked: Staff & service, amenities
Pros- Travelling with young children I loved that I could sit in the shade near the beach cafe whilst they could play in the sand also in the shade. This was my absolute favourite thing. The pool near the beach was decent and a good temperature. The beach was protected and private and was good for digging and paddling. Breakfast buffet was very good and there was a good amount of seating and choices of food. Our room was a good size and light and airy. The hotel were very helpful when I had a problem with my car. Cons- the shower temperature was temperamental and often cold, our water went off once totally and the toilet broke on another occasion. This was sorted quickly by the resort. The pool with pool access rooms was very cloudy and green, it seemed to have improved by the end of the week but we didn’t use this. Overall I would definitely stay again, the staff at the resort were lovely and helpful, the beach and pool and setting were idyllic. My children loved it and didn’t want to leave!
Stayed 4 nights in Apr 2023

6/10 Okay

Mickey

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Beds and ac works well, the towels are frayed , the showers need a good cleaning, we had a 4 poster bed but the tv was in middle of a poster , the chairs at the pool and in the room are very uncomfortable, the grounds are not very well maintained, breakfast buffet is good but get there early they don’t replace anything,
Stayed 10 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
I was upgraded to a lovely pool villa. a great option for a family with one or two little ones. they can splash away in the small pool plus there's a jacuzzi to chill out in. The buffet breakfast had options for every palette. The property is definitely feeling the effects of a heavy rainy season, but that will not detract from your stay.
Stayed 3 nights in Oct 2021

6/10 Okay

Jason

Travelled with family
Disliked: Staff & service
Stayed 5 nights in Dec 2020

8/10 Good

Ruengsak

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

8/10 Good

Scott

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool access room and the 2 4 1 cocktails on the beach!
Stayed 2 nights in Feb 2020

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Overpriced
The hotel is fine. The food is fine. The services and amenities are fine. However, everything is overpriced. I am not upset with the hotel - it's fine, but it is overpriced. I would not stay here again. You can get more for less at other resorts. This resort is not competitive at all.
Stayed 3 nights in Jan 2020