The Imperial Hotel puts you in the heart of Kluang, steps from Sungai Yong Waterfalls and within a 15-minute stroll of Kluang Mall. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Plus you'll find free newspapers in the lobby, a front desk safe and a lift. There's also the convenience of free self parking. .Sights within a 10-minute drive of this Kluang hotel include Kluang Country Club and Gunung Lambak.
What's nearby
Sungai Yong Waterfalls - 2 min walk
Kluang Mall - 11 min walk
Kluang Country Club - 3 min drive
Gunung Lambak - 6 min drive
Kluang Stadium - 7 min drive
Getting around
Kluang Station - 6 min walk
Senai International Airport (JHB) - 64 min drive
Restaurants
Ngepot Kabin - 3 min walk
McDonald's - 1 min walk
Restoran Tepi Sungai Jamilah - 2 min walk
Fendy's Burger - 3 min walk
City Food Court - 3 min walk
About this property
The Imperial Hotel
Hotel in Kluang with free parking
The Imperial Hotel offers its guests complimentary newspapers in the lobby, express check-out, and a front desk safe. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.
1 building
24 guestrooms or units
4 levels
Front desk (24 hours)
Express check-out
Front desk safe
Newspapers in lobby (free)
Lift
The Imperial Hotel offers 24 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Languages
Chinese (Mandarin), English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site parking
Conveniences
24-hour front desk
Free newspapers in lobby
Safe at front desk
Guest services
Daily housekeeping
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path of travel
More
4 floors
Building
Room amenities
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels
Entertainment
Flat-screen TV with cable channels
Food and drink
Electric kettle
Minibar
More
Air conditioning
Desk
Free daily newspapers
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 11:30 AM
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at The Imperial Hotel
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Cash deposit: MYR 50 per accommodation
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Imperial Hotel Kluang
Imperial Kluang
The Imperial Hotel Hotel
The Imperial Hotel Kluang
The Imperial Hotel Hotel Kluang
Frequently asked questions
What is the cancellation policy at The Imperial Hotel?
The Imperial Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at The Imperial Hotel?
As of 16 May 2024, prices found for a 1-night stay for 2 adults at The Imperial Hotel on 20 May 2024 start from AU$42.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at The Imperial Hotel?
Yep, The Imperial Hotel has a free self car park. Onsite parking is limited.
Is there a free airport shuttle available at The Imperial Hotel?
No, The Imperial Hotel does not offer an airport shuttle service.
What time are check-in & check-out at The Imperial Hotel?
Check-in begins at 2 PM. Check-out time is noon.
Are pets allowed at The Imperial Hotel?
No, pets and service animals are not allowed.
The Imperial Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The Imperial Hotel has a convenient location within walkable distance for a few places of interest in Kluang, such as the Street Art and the Railway Station.
The room is cozy with nice hot shower and new water kettle.
The staff are very friendly and helpful.
I booked this hotel from the 29th to 31st December 2022.
The room cleaning staff went through my personal belongings in my bag while I was out for breakfast on the 30th of December.
I found out because my item was shifted to a different compartment in my bag.
I did not feel comfortable after this incident and checked out on the morning of the 30th of December after breakfast, without staying the 2nd night.
I have requested for a refund for the 2nd night I did not stay through hotels.com but the hotel is not co-operating.
This has been going on for 2 months and is causing me stress and taking up a lot of my time.
They keep referring to a refund on the 28th of December. This refund that was because I booked without using my travel rewards voucher by mistake.
The incident happened on the 30th of December, so why does the hotel insist a refund has been provided earlier, on the 28th of December?
The hotel claimed 2 months later on the 28th of February 2023 that it happened last year and that they can not do anything about it as they have already received the payment, although I have been following up almost weekly since 30th December 2022 once I returned to my home country. Hotels.com have these call records as well.
It is not worth the stress with this property, especially when you are looking for a safe place for the night.
Verified traveller
Stayed 2 nights in Dec 2022
8/10 Good
Wei Foon
26 Jan 2023
Wei Foon
Stayed 1 night in Jan 2023
10/10 Excellent
Foo Siew
Travelled with family, Travelled with family and small children