There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.
WiFi is free in public spaces. Sarova Imperial Hotel also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Sarova Imperial Hotel was completed in December 2022.
This 3-star Kisumu hotel is smoke free.