This was booked at last minute. Never stayed before, stay elsewhere most times. I can see why this had availability when no where else in town did.
I was asked on arrival if I'd like breakfast the next morning, I said I really don't know and will decide in the morning (normal at a hotel)
The next morning I went to the breakfast area, the woman took me to my seat, I then checked out and she said you didn't have breakfast on your booking and you owe us £, no problem I thought. Only then to be accused of not telling them the night before about wanting breakfast. I was told it was irresponsible of me to not know the night before as she had to plan for things. I had an omelette, must be very borderline if you need to plan a few eggs into the daily budget. She demanded to know who booked me in the night before. I refused to tell as I feel that person would have been treated harshly. The basically pushed me out the door as I was rude in questioning why she is treating me this way over a breakfast.
The rudest aggressive arrogant person I've seen in a hospitality position. If I owned this place, I'd have my answer as to why I had vacancies and no one else in town did. It's your manager. What a horrible woman.