8/10 Good
Georgina
Travelled with family
10 Feb 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely but could do better!
Stayed here for 3 nights for husband's 50th birthday with our 8 year old son. Location is stunning and even though it was February, we found plenty of things to see and do. Hotel was very clean, staff were generally friendly except some bar staff ignored us when they were busy. Rooms and beds very clean and comfy.
Had to ask for slippers, IMO these should be in the room already.
Pool was cold first day but they had it perfect the 2nd day.
Breakfast was lovely, only on last day poached eggs were overdone, sent them back, perfect upon return.
We had a wonderful meal in the restaurant on our last night, nothing was too mich trouble, food and wine was exceptional.
Jacuzzi was out of order for 1 of the days, shame.
Spa - only 6 loungers, and only 4 hooks?! so you have to leave your dry towels and dressing gowns on the floor, which is wet from the pool. Such a simple thing to resolve - put hooks on the walls all the way around the pool please!
Hubby had a bad back and the lovely Scottish receptionist offered her own paracetomol as a personal favour, as she was coming off her shift, which was v kind and helpful. All the Scottish staff were lovely, just some of the foreign bar staff a bit less so.
Would recommend this hotel just a shame there are a couple of niggles re the spa/slippers.
Georgina
Stayed 3 nights in Feb 2024