Victoria Jungfrau Grand Hotel & Spa

5.0 star property
Family ski hotel with 3 restaurants

Choose dates to view prices

Photo gallery for Victoria Jungfrau Grand Hotel & Spa

Indoor pool, outdoor pool, pool loungers
Front of property
Superior Junior Suite
3 restaurants, lunch, dinner served; Italian cuisine
Interior
Reviews
9.4

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • PoolPoolPool
  • Breakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Höheweg 41, Interlaken, BE, 3800
  • Popular LocationInterlaken Casino4 min walk
  • Popular LocationMystery Rooms11 min walk
  • Popular LocationInterlaken Ost Ferry Terminal14 min walk
  • AirportBern (BRN-Belp)45 min drive

Room options

Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Double Bed

Nescens Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Superior Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Premium Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Tower Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Superior Duplex Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
  • Sleeps 3
  • 1 Double Bed

Deluxe Duplex Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
  • Sleeps 2
  • 1 Double Bed

Superior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Interlaken

A luxury stay in the heart of Interlaken awaits you at Victoria Jungfrau Grand Hotel & Spa. You'll be 2.6 km (1.6 mi) from Lake Brienz and 2.9 km (1.8 mi) from Lake Thun. Highlights at this ski hotel include 3 restaurants, a full-service spa and a golf course. .A relaxing visit to NESCENS can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. The restaurant, Sapori, serves Italian cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 3 outdoor tennis courts, indoor swimming pool and outdoor swimming pool plus access to bike hire. 6641 square feet (617 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find a 24-hour gym, an indoor tennis court and a sauna. Each morning buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free ski shuttle. .With a stay at this 5-property class Central Interlaken hotel, you'll be 16.2 km (10.1 mi) from Trummelbach Falls and 28.9 km (18 mi) from First.

What's nearby

  • Hoeheweg - 2 min walk
  • Interlaken Casino - 4 min walk
  • Alpine Garden - 9 min walk
  • Mystery Rooms - 11 min walk
  • Interlaken Ost Ferry Terminal - 14 min walk

Getting around

  • Interlaken West Station - 8 min walk
  • Bern (BRN-Belp) - 45 min drive

Restaurants

  • Vicoria Terrasse - 1 min walk
  • Grand Café Restaurant und Confiserie Schuh - 1 min walk
  • Hüsi Bierhaus - 3 min walk
  • Ristorante e Pizzeria Sapori - 1 min walk
  • Hooters (Interlaken) - 2 min walk

About this property

Victoria Jungfrau Grand Hotel & Spa

Family ski hotel with 3 restaurants
During the winter, enjoy on-site recreational activities like ice skating, and return when the snow melts for a round of golf at the on-site golf course. After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Victoria Jungfrau Grand Hotel & Spa helps provide the perfect ski holiday with ski storage, ski passes and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

There are 3 restaurants on site, along with a nearby snack bar/deli. This luxury hotel also offers a complimentary children's club, an indoor tennis court and outdoor tennis courts. Parking is available for a fee.

This 5-star Interlaken hotel is smoke free.

  • 216 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Conference rooms
  • 6641 sq ft of conference space
  • 617 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Victoria Jungfrau Grand Hotel & Spa offers 216 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and toothbrushes and toothpaste.

This Interlaken hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

NESCENS has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free ski shuttle
  • Parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CHF 45 for adults and CHF 45 for children
  • 3 restaurants
  • A bar/lounge
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Terrasse Brasserie
  • Radius - by Stefan Beer
  • Sapori

Things to do

  • 18 holes of golf
  • 24-hour gym
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Helicopter/aeroplane tours
  • Ice skating
  • Indoor pool
  • Indoor tennis court
  • Library
  • Outdoor pool
  • Pilates classes
  • Playground
  • Ropes course
  • Sauna
  • Shopping centre
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6,641 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On the boardwalk
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 18 August 2024 to 2 September 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Sauna

Guests will have access to the following alternative facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CHF 35 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 145.0 per night.
  • Cots (infant beds) are available for CHF 60.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: CHF 470
  • Christmas Eve (24 December) Gala Dinner per child: CHF 235 (from 4 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 45 for adults and from CHF 45 for children
  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Self-parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: CHF 60.0 per night
  • Rollaway bed fee: CHF 145.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars, and is displayed on this page as 5 stars.

Property is also known as

Grand Hotel Jungfrau
Grand Hotel Jungfrau Victoria
Grand Hotel Victoria Jungfrau
Jungfrau Victoria Grand Hotel
Jungfrau Victoria Hotel
Victoria Jungfrau
Victoria Jungfrau Grand
Victoria Jungfrau Grand Hotel
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
VICTORIA-JUNGFRAU Grand Hotel Interlaken
Victoria Jungfrau & Interlaken
VICTORIA JUNGFRAU Grand Hotel Spa
Victoria Jungfrau Grand Hotel & Spa Hotel
Victoria Jungfrau Grand Hotel & Spa Interlaken
Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken

Frequently asked questions

What is the cancellation policy at Victoria Jungfrau Grand Hotel & Spa?

Victoria Jungfrau Grand Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Victoria Jungfrau Grand Hotel & Spa?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at Victoria Jungfrau Grand Hotel & Spa on 9 June 2024 start from AU$1,434.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Victoria Jungfrau Grand Hotel & Spa?

Yep, Victoria Jungfrau Grand Hotel & Spa has a self car park for CHF 35 per night.

Is there a spa on site at Victoria Jungfrau Grand Hotel & Spa?

Yep, NESCENS is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Victoria Jungfrau Grand Hotel & Spa have a pool?

Victoria Jungfrau Grand Hotel & Spa has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The property will be renovating one of the swimming pools from August 18 2024 until September 2 2024 (completion date subject to change).

What luxury perks are available at Victoria Jungfrau Grand Hotel & Spa?

Victoria Jungfrau Grand Hotel & Spa features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Victoria Jungfrau Grand Hotel & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Victoria Jungfrau Grand Hotel & Spa.

Does Victoria Jungfrau Grand Hotel & Spa serve breakfast?

Sure does, buffet breakfast is offered daily.

Is there a free airport shuttle available at Victoria Jungfrau Grand Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Victoria Jungfrau Grand Hotel & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Victoria Jungfrau Grand Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Victoria Jungfrau Grand Hotel & Spa?

Furry friends are welcome at Victoria Jungfrau Grand Hotel & Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at Victoria Jungfrau Grand Hotel & Spa?

Yep, Victoria Jungfrau Grand Hotel & Spa has an 18-hole golf course.

Victoria Jungfrau Grand Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 318 out of 410 reviews" "
Rating 8 - Good. 60 out of 410 reviews" "
Rating 6 - Okay. 22 out of 410 reviews" "
Rating 4 - Poor. 6 out of 410 reviews" "
Rating 2 - Terrible. 4 out of 410 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grand old hotel with modern updates. Received a room upgrade plus $100 credit thru Expedia for the spa. In house Italian restaurant was very good as was the breakfast. Made our trip to the Jungfrau very easy as the train is in walking distance.
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Travelled with family
This is truly a beautiful hotel with incredible service from start to finish. We only had 1 night here while we traveled from Zermatt to grindelwald and honestly I wish we had 1 more day to stay. We was traveling as a family of 5 with our 4 year old daughter and I must say we have stayed at many hotels and this had the coolest kids club I have ever seen with a lot of cool rooms such as art room, music room, gaming room etc. we also used the spa and pool which was exceptional. The only thing I would have liked was a hotter hot tub at the end of the day but other than that I have zero complaints. Great hotel and very nice staff and good food options with an amazing breakfast buffet. Truly top notch.
Stayed 1 night in Jan 2024

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Federico

Stayed 2 nights in Dec 2023

10/10 Excellent

Madeleine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2023

10/10 Excellent

VIPUL, TAMPA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel with staff to match.
Stayed 2 nights in Nov 2023

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in Sep 2023

10/10 Excellent

peter, los angeles

Stayed 3 nights in Sep 2023