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The Hey Hotel

4.0 star property
Upscale hotel, walk to Mystery Rooms

Choose dates to view prices

Photo gallery for The Hey Hotel

Lake
Exterior
Standard Double Room
Restaurant
Lobby lounge
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Parking availableParking availableParking available

Check out the area

Map
Höheweg 7, Interlaken, 3800
  • Popular LocationInterlaken Casino7 min walk
  • Popular LocationMystery Rooms8 min walk
  • Popular LocationInterlaken Ost Ferry Terminal17 min walk
  • AirportBern (BRN-Belp)42 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Hairdryer
Electric kettle
Champagne service
Espresso maker
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Hairdryer
Electric kettle
Champagne service
Espresso maker
  • 26 sq m
  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Hairdryer
Electric kettle
Champagne service
Espresso maker
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room

In-room safe, desk, soundproofing, free WiFi

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Hairdryer
Electric kettle
Champagne service
Espresso maker
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior
Hotel Royal St Georges Interlaken MGallery Hotel Collection
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (547)
The price is AU$936
for 1 night
includes taxes & fees
29 May - 30 May
Hotel Royal St Georges Interlaken MGallery Hotel Collection

About the area

Interlaken

The Hey Hotel places you in the centre of Interlaken, steps from Hoeheweg and within a short 5-minute stroll of Kletterhalle Interlaken. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find ski storage, free newspapers in the lobby and multilingual staff. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Central Interlaken hotel include Mystery Rooms and Lake Thun.

What's nearby

  • Hoeheweg - 1 min walk
  • Alpine Garden - 6 min walk
  • Interlaken Casino - 7 min walk
  • Mystery Rooms - 8 min walk
  • Interlaken Ost Ferry Terminal - 17 min walk

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 43 min drive

Restaurants

  • Hüsi Bierhaus - 2 min walk
  • McDonald's - 1 min walk
  • Brasserie 17 - 2 min walk
  • Restaurant Café de Paris - 2 min walk
  • PizPaz - 1 min walk

About this property

The Hey Hotel

Upscale hotel, walk to Mystery Rooms
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, ski storage, and complimentary newspapers in the lobby are also featured at The Hey Hotel. Parking is available for a fee.

This 4-star Interlaken hotel is smoke free.

  • 192 guestrooms or units
  • Buffet breakfast (free)
  • Ski equipment storage
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hey Hotel offers 192 air-conditioned accommodations with espresso makers and a safe. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping centre
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Lift (127 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for CHF 10.00 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

What is the cancellation policy at The Hey Hotel?

The Hey Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hey Hotel?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at The Hey Hotel on 16 May 2024 start from AU$580.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hey Hotel?

Yep, The Hey Hotel has a self car park for CHF 15.00 per day.

Does The Hey Hotel serve breakfast?

Yep, our guests enjoy the free buffet breakfast here! Available daily between 7:00 AM and 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Hey Hotel?

No, The Hey Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Hey Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Hey Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Hey Hotel?

Cats and dogs are welcome at The Hey Hotel, with food and water bowls on offer.

The Hey Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 152 out of 271 reviews" "
Rating 8 - Good. 79 out of 271 reviews" "
Rating 6 - Okay. 26 out of 271 reviews" "
Rating 4 - Poor. 8 out of 271 reviews" "
Rating 2 - Terrible. 6 out of 271 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SANTIAGO

Stayed 1 night in Dec 2023

10/10 Excellent

Jessica, Cape Coral

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Bryan, Murrieta

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
1/2 the property had no hot water due to pipe rupture. I learned that the staff knew this when i checked in and did not inform or offer me a room that had hot water. Upon checking out, the front desk person said i should have told them and they would have accomodated...this was rude and unreasonable expectation. Additionally, they confused our reservations as i was with 3 friends and double charged my account with no authorization. I will be complaining directly as i must undue unauthorized transactions
Stayed 1 night in Nov 2023

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, amenities
A few items independent of each other, 1. The young gentleman at the front early reception was exceptional and couldn’t have been more helpful w/ local information,(excelent) 2. When we returned that evening to realized our heat was out and not working,( 31’ outside). That receptionist (older gentleman)was quite matter of fact and said all he could do was provide additional blankets, (change of room would have been a better alternative as the hotel was not that full). Additionally, it’s worth mentioning the lobby reception area is beautiful, outside of that our room seemed a bit worn out and cheaply put together.
Stayed 2 nights in Nov 2023

4/10 Poor

Filipinas

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great boutique hotel in the center of Interlaken. Adam was especially attentive and assisted my husband and I. He went above and beyond to ensure we were comfortable with our room. I would definitely recommend this hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

GARRY

Travelled with group
All round very good ..excellent service well done
Stayed 4 nights in Oct 2023

2/10 Terrible

sarthak

Travelled with family
Disliked: Amenities, property conditions & facilities
We found our stay to be quite disappointing. The hotel room was clean, and the reception staff displayed commendable helpfulness and politeness However, our experience was ruined by lack of vegetarian options during breakfast, which we consider to be a vital meal, especially when traveling abroad. The only hot vegetarian dish offered was falafel, and it was disappointingly dry. Switzerland is known for its hospitality, but when we asked if the chef could whip up something else, the restaurant staff were kind of rude and said no. We've been all over the world, including lots of places in Europe, and this was one of our biggest disappointments. Just so you know, this isn't a budget hotel, the prices are in line with others around here. So, if you're a vegetarian, we'd recommend looking elsewhere for a breakfast that suits your taste. Additionally, it is important to mention that the room lacked a mini fridge, rendering it impossible to store outside food for cooking or safekeeping within the room. So you're in a tough spot if you're a vegetarian and staying here. We hope this feedback proves valuable to potential visitors.
Stayed 4 nights in Oct 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Light in the hallway didn’t work one night and no fridge in the room was disappointing. On the plus side, good location
Stayed 2 nights in Oct 2023

10/10 Excellent

Joleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023