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The Guesthouse by the Hey Hotel

3.0 star property
Adventure hotel connected to a shopping centre in Central Interlaken with 24-hour front desk

Choose dates to view prices

Photo gallery for The Guesthouse by the Hey Hotel

Superior Double Room
Daily buffet breakfast (CHF 25 per person)
Family Quadruple Room | Bathroom
Standard Double Room
Superior Double Room
Reviews
7.4

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
Höheweg 7, Interlaken, 3800
  • Popular LocationInterlaken Casino7 min walk
  • Popular LocationMystery Rooms9 min walk
  • Popular LocationInterlaken Ost Ferry Terminal16 min walk
  • AirportBern (BRN-Belp)43 min drive

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Electric kettle
In-room safe
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Electric kettle
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Electric kettle
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

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Restaurant
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3.5 out of 5, Good, (432)
The price is AU$469
for 1 night
includes taxes & fees
29 May - 30 May
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About the area

Interlaken

The Guesthouse by the Hey Hotel puts you in the heart of Interlaken, connected to a shopping centre and within steps of Hoeheweg and Kletterhalle Interlaken. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, free use of bicycles and ski storage. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. .Attractions within a 10-minute drive of this 3-property class Central Interlaken hotel include Mystery Rooms and Lake Thun.

What's nearby

  • Hoeheweg - 1 min walk
  • Alpine Garden - 6 min walk
  • Interlaken Casino - 7 min walk
  • Mystery Rooms - 9 min walk
  • Interlaken Ost Ferry Terminal - 16 min walk

Getting around

  • Interlaken West Station - 6 min walk
  • Bern (BRN-Belp) - 42 min drive

Restaurants

  • Grand Café Restaurant und Confiserie Schuh - 2 min walk
  • Hüsi Bierhaus - 1 min walk
  • McDonald's - 2 min walk
  • Funky Chocolate Club Switzerland - 2 min walk
  • Azzurra Bar Gelateria - 2 min walk

About this property

The Guesthouse by the Hey Hotel

Adventure hotel connected to a shopping centre in Central Interlaken with 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. Ski storage, tour/ticket assistance, and a front desk safe are also featured at The Guesthouse by the Hey Hotel.

This 3-star Interlaken hotel is smoke free.

  • 60 guestrooms or units
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Guesthouse by the Hey Hotel offers 60 accommodations with a safe and fans. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include baths or showers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 15 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping centre
  • Ski passes
  • Ski storage

Family friendly

  • Highchair
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels

Food and drink

  • Electric kettle

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; to check in, go to Höheweg 7, 3800 Interlaken
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 per person
  • Nearby parking fee: CHF 15 per day(7 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

What is the cancellation policy at The Guesthouse by the Hey Hotel?

The Guesthouse by the Hey Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Guesthouse by the Hey Hotel?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at The Guesthouse by the Hey Hotel on 20 May 2024 start from AU$411.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Guesthouse by the Hey Hotel family-friendly?

You bet! With amenities such as free bike rentals, as well as highchairs and travel cots in the guestrooms, it's no surprise that The Guesthouse by the Hey Hotel is a hit with families.

Does The Guesthouse by the Hey Hotel serve breakfast?

Yeah, buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at The Guesthouse by the Hey Hotel?

No, The Guesthouse by the Hey Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Guesthouse by the Hey Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Guesthouse by the Hey Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Guesthouse by the Hey Hotel?

No, pets are not allowed.

The Guesthouse by the Hey Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 109 reviews" "
Rating 8 - Good. 36 out of 109 reviews" "
Rating 6 - Okay. 13 out of 109 reviews" "
Rating 4 - Poor. 15 out of 109 reviews" "
Rating 2 - Terrible. 9 out of 109 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Natarajan Rajesh

Travelled with family
The Hey
It was just ok, nothing great
Stayed 2 nights in Dec 2023

8/10 Good

Siqiao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Peachy Jane

Liked: Cleanliness
Centrally located
Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

4/10 Poor

Arlene

Disliked: Staff & service, amenities, property conditions & facilities
Can’t complain with location but the guest house is above the Indian Restaurant so the food smell goes to our room, there is no vent so if u open the window, right below our room is an alley where waiters and guests smoke and again, smoke and chatter go straight to our room. The room is bright but need some TLC.
Stayed 1 night in Oct 2023

6/10 Okay

elisabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple accommodations. Fun for th 13 year old to sleep up in the loft area….
Stayed 1 night in Oct 2023

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and location.
In booking our stay in Interlaken, it was really important for us to be conscious of price. Ultimately, we chose to stay at the Hey Hotel Guest House for that reason- understanding that we may give up some comforts in order to get a decent price. We were pleasantly surprised by our stay, especially given that the price was one of the best in the area. Our check in process was smooth, quick, and easy. We were given a locked area to store our luggage before we were able to access our room. The Hey Hotel and the Guest House are very conveniently located- about a 5 minute walk from Interlaken West train station, and a 12 minute walk from Interlaken Ost train station, as well as directly off of the main street, near a lovely park, by plenty of shopping, near the entrance to Harder Kulm funicular, but tucked away just enough to be quiet. The Guest House was very clean and quiet, we say maybe only 1 other guest while we were there. There was no air conditioning (which we knew ahead of time) but a fan was provided which kept us cool overnight. There was a strong wifi connection as well. The bathroom was lovely, although the door did not close, and there was not a mini fridge. Ultimately, a stay at the Hey Hotel Guest House provides a nice balance of convenience, walkability, and price. It is a no-frills stay but certainly provides all the basic necessities to remain comfortable.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ramesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closer to the train station and other amenities. Staff were excellent
Stayed 2 nights in Oct 2023