Save

Hotel Merkur Interlaken

3.0 star property
Comfortable lakefront hotel, walk to Mystery Rooms

Choose dates to view prices

Photo gallery for Hotel Merkur Interlaken

Terrace/patio
Exterior
Comfort Twin Room
Restaurant
Reception
Reviews
7.4

Good

Popular amenities

  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
Bahnhofstrasse 35, Interlaken, BE, 3800
  • Popular LocationMystery Rooms5 min walk
  • Popular LocationInterlaken Casino11 min walk
  • Popular LocationInterlaken Ost Ferry Terminal20 min walk
  • AirportBern (BRN-Belp)37 min drive

Room options

Comfort Double Room

10/10 Exceptional

Highlights

Heating
LCD TV
Fan
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Located on the top floor
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Double or Twin Room

7.2/10 Good

Highlights

Heating
LCD TV
Fan
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Comfort Twin Room

10/10 Exceptional

Highlights

Heating
LCD TV
Fan
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

Similar properties

About the area

Interlaken

Hotel Merkur Interlaken places you in the centre of Interlaken, steps from Alpine Garden and within a short 5-minute stroll of Hoeheweg. Highlights at this hotel include free continental breakfast, a golf course and a rooftop terrace. .A pampering day can include deep-tissue massages and hot stone massages. Enjoy access to a driving range, mountain biking and hiking/biking trails. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a terrace and express check-in. Each morning free breakfast is served. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Central Interlaken hotel include Mystery Rooms and Lake Thun.

What's nearby

  • Alpine Garden - 4 min walk
  • Hoeheweg - 4 min walk
  • Mystery Rooms - 5 min walk
  • Interlaken Casino - 11 min walk
  • Interlaken Ost Ferry Terminal - 20 min walk

Getting around

  • Interlaken West Station - 1 min walk
  • Bern (BRN-Belp) - 38 min drive

Restaurants

  • McDonald's - 3 min walk
  • Bebbis Restaurant - 1 min walk
  • Brasserie 17 - 5 min walk
  • Restaurant Café de Paris - 5 min walk
  • PizPaz - 3 min walk

About this property

Hotel Merkur Interlaken

Comfortable lakefront hotel, walk to Mystery Rooms
Hotel Merkur Interlaken offers its guests a golf course. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is available daily. A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly Hotel Merkur Interlaken.

This 3-star Interlaken hotel is smoke free.

  • 36 guestrooms or units
  • 5 levels
  • Conference rooms
  • Continental breakfast (free)
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
Hotel Merkur Interlaken offers 36 accommodations, which are accessible via exterior corridors and feature a hairdryer and fans. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Languages

Danish, English, French, German, Hungarian, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 25 per day); reservations required
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • 18 holes of golf
  • Art gallery
  • Designer stores
  • Golf driving range
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Mountain biking
  • Ropes course
  • Shopping centre
  • Skydiving

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In a nature reserve
  • In the mountains
  • On the bay
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Fan
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • Pets and service animals are not allowed at Hotel Merkur Interlaken

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 25 per day (492 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Merkur Interlaken
Interlaken Hotel Merkur
Interlaken Merkur
Interlaken Merkur Hotel
Merkur Hotel Interlaken
Merkur Interlaken
Merkur Interlaken Hotel
Hotel Merkur Interlaken Hotel
Hotel Merkur Interlaken Interlaken
Hotel Merkur Interlaken Hotel Interlaken

Frequently asked questions

What is the cancellation policy at Hotel Merkur Interlaken?

Hotel Merkur Interlaken offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Merkur Interlaken?

As of 4 June 2024, prices found for a 1-night stay for 2 adults at Hotel Merkur Interlaken on 25 June 2024 start from AU$450.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Merkur Interlaken?

Onsite parking is limited.

Is there a spa on site at Hotel Merkur Interlaken?

There's no onsite spa, but this property does offer services like Swedish massages.

Does Hotel Merkur Interlaken serve breakfast?

Yep, complimentary continental brekkie is offered daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Merkur Interlaken?

No, Hotel Merkur Interlaken does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Merkur Interlaken?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Merkur Interlaken?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Merkur Interlaken?

Yep, Hotel Merkur Interlaken has an 18-hole golf course. You will also find a golf driving range.

Hotel Merkur Interlaken Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 74 out of 276 reviews" "
Rating 8 - Good. 99 out of 276 reviews" "
Rating 6 - Okay. 66 out of 276 reviews" "
Rating 4 - Poor. 19 out of 276 reviews" "
Rating 2 - Terrible. 18 out of 276 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Excellent location by the railway station. great breakfast
Stayed 2 nights in Feb 2024

10/10 Excellent

tenzin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and very clean room
Stayed 1 night in Dec 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Stayed 1 night in Jul 2023

8/10 Good

Yvonne Mei Ling

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Apr 2023

2/10 Terrible

FAINA

Disliked: Cleanliness, staff & service, property conditions & facilities
FALSE ADVERTISEMENT - there is NO AIR CONDITIONER in the room, rooms are dirty, and spider webs in the corners. The carpet in the hallways is probably 100 years old and smells like a dirty bathroom. The whole building smells. Located right across the street from the train station - so no air, you have to open windows, and train and traffic noise is literally in your room - no escape. There is no stuff during the night, you are on your own. Overall - terrible experience, would not recommend this hotel.

10/10 Excellent

Nella

Stayed 2 nights in Jun 2023

10/10 Excellent

Rency

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Andrei and Julie are the best hosts. Accomodated my request for 1 room with extra bed which is not a norm in Interlaken. Very central, across the ainterlaken West and other shops and restaurants, including groceries. Will definitely come back to their hotel whenever I come back to Interlaken.
Stayed 2 nights in Jun 2023

8/10 Good

Ahmed, Giza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Congrats to the new management, inviting all guests to the new management celebration was a great touch. Enjoyed meeting the staff. The friendliness of the owners and helpfulness is memorable. Special mention to Noah at the reception for her professionalism! Only issue I had was street noise, I asked for 3 quiet rooms, unfortunately for me mine was on the street and couldn’t keep the window open past 4am due to noise. But then without cooling system the room became too warm. I’m sure management will find a solution :)
Stayed 1 night in Jun 2023

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool place with a great breakfast. Right next to train station. Our room had a view of the river and mountains. Front desk very nice and helpful.
Stayed 2 nights in May 2023