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Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel

2.5 star property
Houston hotel in Northside with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel

Exterior
Outdoor pool
Property entrance
Premium bedding, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Reviews
8.4

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included

Explore the area

Map
4900 Federal Plaza Drive, Houston, TX, 77092
  • Popular LocationMemorial City Mall10 min drive
  • Popular LocationCityCentre12 min drive
  • Popular LocationBaseball USA The Yard12 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)31 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (HEARING)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (HEARING)

8/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Premium bedding, in-room safe, desk, laptop workspace

Room

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (HEARING)

7.5/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.3/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.5/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Leisure)

9.7/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Comfort Suites Houston West at Clay Road
Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (910)
The price is AU$137
for 1 night
includes taxes & fees
12 June - 13 June
Comfort Suites Houston West at Clay Road

About the area

Houston

At Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel, you'll be 13.7 km (8.5 mi) from Westheimer Rd and 19.6 km (12.2 mi) from Minute Maid Park. Highlights at this hotel include free weekend breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym and Hot tub. Business travelers can take advantage of a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. On weekend mornings a free buffet breakfast is served. .Attractions within a 15-minute drive of this Northside hotel include Memorial City Mall and CityCentre.

What's nearby

  • Memorial Park - 9 min drive
  • Memorial City Mall - 10 min drive
  • CityCentre - 12 min drive
  • Baseball USA The Yard - 12 min drive
  • Minute Maid Park - 16 min drive

Getting around

  • Houston Station - 21 min drive
  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • Dairy Queen - 2 min drive
  • Starbucks - 12 min walk
  • Twin Peaks - 15 min walk
  • Jimmy John's - 8 min walk
  • Popeyes Louisiana Kitchen - 3 min drive

About this property

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel

Houston hotel in Northside with free breakfast and 24-hour fitness centre
Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served on weekends. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel. Free self parking is available.

This Houston hotel is smoke free.

  • 79 guestrooms or units
  • 4 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel offers 79 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekends

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. Contactless check-out is available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel?

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel on 2 June 2024 start from AU$142.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel?

Yep, Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel has a free self car park.

Does Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel have a pool?

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel has a pool.

What makes Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel.

Is Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel is a hit with families.

Does Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel serve breakfast?

You bet, our travelers give high marks to the free buffet brekkie here! Offered at weekends, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel?

No, Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 350 out of 639 reviews" "
Rating 8 - Good. 156 out of 639 reviews" "
Rating 6 - Okay. 43 out of 639 reviews" "
Rating 4 - Poor. 37 out of 639 reviews" "
Rating 2 - Terrible. 53 out of 639 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedbugs, rude front desk staff
Check-in, discovered bedbugs in the room. Showed the picture to the front desk staff, they were very rude. They would not provide a different room. I had to go elsewhere. Called customer service I spoke with someone on the phone who eventually told me a manager would call me the following day (that didn't happen) but he did say he would request refund. I did not receive a refund. Hotels.com reached out to the property as well, they just denied and stated that no such complaint was made.
Stayed 2 nights in Feb 2024

4/10 Poor

Muriel

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not the typical Holiday Day Inn Express
Holiday Inn Express is not living up to their reputation. We were told we must hunt down cleaning services to get clean towels. And then had to go back to our room to get the dirty ones and then we had to argue to get three sets. The beds were harder than concrete. My hips were in pain when we finished our stay. The walls were dirty around the thermostat and switches, layers of dust all over the lamp shades and curtain. The breakfast never had things that match, sausage gravy with no biscuits, bagels no cream cheese, etc. And customer service was so rude. I’ve never been treated like this at an Holiday Day Inn.
Stayed 2 nights in Feb 2024

6/10 Okay

Sharmila

Stayed 1 night in Feb 2024

2/10 Terrible

Zuocheng

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk clerk was surly on two occasions
Stayed 2 nights in Feb 2024

8/10 Good

CODY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above average hotel
Stayed 1 night in Feb 2024

6/10 Okay

Alfred

Stayed 1 night in Feb 2024

8/10 Good

JUAN ,CONNIE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good. When I first walked in, (confirmation papers in my hand), the front clerk was on her phone and just said "check in is 3:00pm", no greeting. The front desk clerk was very adamant about the check in time. I asked if by any chance rooms are ready early, (mentioning that we needed to get ready and dressed for a wedding), she didn't seem to care at all. All she kept saying was, "check in is 3:00pm. The breakfast attendee was very friendly and polite. Breakfast was good.
Stayed 1 night in Feb 2024

8/10 Good

Jackie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Michael

Business traveller
Disliked: Staff & service, property conditions & facilities
Just OK, but don’t expect anyone to be kind.
The night front desk attendant was incredibly rude and short with me upon check in. She didn’t want to get up from her desk to help open the locked front door. asked me “where your key at!? Why don’t you have it?” I said “I haven’t checked in yet..” she responded with “do you even have a reservation?” Yes maam, we sure do. Then rolled her eyes as she had to stand up from her chair to open the door for us. Check out wasn’t much better.
Stayed 1 night in Feb 2024