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Sheraton Waikiki

4-star property
2255 Kalakaua Ave, Honolulu, HI 1800 796 370
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3.6 out of 5
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See all 7 wotif Reviews

"great location and excellent hotel Our room had superb water views there were 11 elevators and so no wait facilities in hotel were very good includin ... " More

By a verified traveller on Wed 17 Jan 2024

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Hotel Description

A family-friendly stay in Honolulu awaits you at Sheraton Waikiki Beach Resort. Within steps you'll find Royal Hawaiian Center and Waikiki Beach Walk within a short 5-minute stroll. Highlights at this beach hotel include 2 outdoor swimming pools, 2 poolside bars, and a full-service spa.

A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials, and aromatherapy. The restaurant, RumFire, serves Asian cuisine and is open for lunch and dinner. Edge of Waikiki is the hotel's own cocktail bar. Enjoy the 2 spa tubs, 24-hour gym and kids' swimming pool plus access to snorkeling. 26400 square feet (2453 square meters) of event facilities include 19 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this Waikiki hotel include International Market Place and Waikiki Beach.

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$642* Per night/room 30 Apr. - 1 May

Room, 1 King Bed, Oceanfront (Diamond Head Oceanfront King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room, 3 Single Beds, City View

Bed Count 3 Twin Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Oceanfront

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Oceanfront (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Waikiki Beach Resort ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Waikiki Beach Resort

Everyone (2) Couples (2) Family (3)
5 out of 5
great location and excellent hotel Our room had superb water views there were 11 elevators and so no wait facilities in hotel were very good including adults only pool staff were 1st class loved to have stayed longer

Posted by on 17 Jan. 2024

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4 out of 5
Excellent hotel, great location, friendly staff

Posted by on 20 Feb. 2023

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4 out of 5
Pool constantly over crowded. Bar staff - particularly Bart were friendly and did a great job

Posted by on 6 Dec. 2022

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1 out of 5

Posted by on 18 Nov. 2022

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Comment from Hotel Management

30 Nov. 2022 by Guest Experience Team

Aloha William, Mahalo for taking the time to provide comments on your recent stay with us. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Mahalo,Mari K.Guest Experience Team

5 out of 5
It was exactly what was required after a long flight. The bed was super comfortable. The beach was super close and so refreshing..

Posted by on 10 Aug. 2022

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Comment from Hotel Management

14 Aug. 2022 by Sheraton Waikiki Guest Experience Team

Aloha Tracey, traveling can be difficult enough, so we at the Sheraton Waikiki strive to make it stress-free for all our guests! We are delighted to know that we were able to provide you with a comfortable and quiet stay and that our ideal location was perfect for your needs. Should your travels bring you back this way, it would be our pleasure to host you again. Mahalo, Mari K., Sheraton Waikiki Guest Experience Team

2 out of 5

Posted by on 28 May 2022

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4 out of 5
This hotel has the best pool in Waikiki! The infinity edge pool is stunning. You do however have to get there early for a sun bed. The 6th floor city view room was less impressive, looking out to the car park and hotels behind us. It was however clean and modern. Overall would highly recommend, just get a partial or ocean view room instead!

Posted by on 16 Apr. 2022

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Comment from Hotel Management

17 Apr. 2022 by Guest Experience Team

Aloha Larisa, Mahalo for taking the time to share that your stay at Sheraton Waikiki was perfect in every way. We are glad you could experience and enjoy the longest oceanfront infinity pool in North America, right here at our resort. We also appreciate you mentioning our well-maintained property. However, we regret not meeting all of your expectations. Mahalo once again for your generous feedback, and we look forward to another occasion to provide you with an exceptional visit. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

About the Sheraton Waikiki

Location 2255 Kalakaua Ave, Honolulu, HI 96815

Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Sheraton Waikiki Beach Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a 24-hour fitness center, and a garden. For a fee, parking is available. This Honolulu hotel is smoke free.

  • 1636 guestrooms or units
  • 2 bars by the pool
  • 26400 sq ft of conference space
  • 2453 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Waikiki Beach Resort offers 1636 accommodations with safes and complimentary newspapers. Rooms open to lanais. Pillowtop beds feature down comforters. 35-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private lanai
  • Pillowtop beds
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

RumFire - This beachfront restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Edge of Waikiki - This cocktail bar is located by the pool and specializes in Asian cuisine. Open daily.

Kai Market - Overlooking the ocean and pool, this restaurant serves breakfast and dinner. Open daily.

Hapas Pizza - Onsite restaurant. Open daily.

Honolulu Coffee Company - Onsite coffee shop. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Minimum age to access spa is 12
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests are requested to provide their estimated arrival details in advance.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 120.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is GE/TA-069-973-6064-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • State tax ID - GE/TA-069-973-6064-01
  • Staffed front desk
  • Smoke detector
  • Car not required
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 42.00 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness/yoga classes
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35.00 per person
  • Covered self parking fee: USD 55 per day (in/out privileges)
  • Covered valet parking fee: USD 65 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hotel Waikiki
  • Sheraton Waikiki
  • Waikiki Sheraton
  • Honolulu Sheraton
  • Sheraton Honolulu
  • Sheraton Hotel Honolulu
  • Sheraton Waikiki Hawaii/Honolulu
  • Sheraton Waikiki Honolulu
  • Sheraton Waikiki Hotel Honolulu
  • Sheraton Waikiki Hotel
  • Sheraton
  • Sheraton Waikiki
  • Sheraton Waikiki Honolulu
  • Sheraton Waikiki Beach Resort Hotel
  • Sheraton Waikiki Beach Resort Honolulu
  • Sheraton Waikiki Beach Resort Hotel Honolulu

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.