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4.0 out of 5
Very good!
See all 6 wotif Reviews

"Location, dining options bad bathroom smell " More

By a verified traveller on Thu 29 Feb 2024

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Standard Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$300* Per night/room 30 Apr. - 1 May

Suite, 1 King Bed, Partial Ocean View (Communications, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communications, Waikiki View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Partial Ocean View (Communications)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Communications)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Express Waikiki, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Waikiki, an IHG Hotel

Everyone (1) Couples (5)
4 out of 5
Location, dining options bad bathroom smell

Posted by on 29 Feb. 2024

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Comment from Hotel Management

29 Feb. 2024 by Assistant General Manager

Aloha Maria,Mahalo for choosing Holiday Inn Express Waikiki. We are thrilled to hear your feedback about our breakfast choices and accessible location. Your feedback is of utmost importance to us, and we assure you that it will be shared with the relevant department to enhance our services. Hosting you was an absolute pleasure, and we are already looking forward to your next visit.Mahalo,John QuijanoAssistant General Manager

5 out of 5
All staff was friendly and room was amazing

Posted by on 20 Jan. 2024

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Comment from Hotel Management

22 Jan. 2024 by Assistant General Manager

Aloha Susanah,Mahalo for choosing Holiday Inn Express Waikiki. We are thrilled to hear that you enjoyed our comfortable room and exceptional associates. It was our pleasure to host you and we can't wait to have the opportunity to welcome you back in the near future.Mahalo,John QuijanoAssistant General Manager

5 out of 5
I felt very safe walking around the area and being that close to the main attractions it was fantastic that I chose the right location as a first time visitor and traveler to Waikiki & Hawaii. I will definitely stay here again, well done

Posted by on 16 Oct. 2023

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Comment from Hotel Management

17 Oct. 2023 by Assistant General Manager

Aloha Liam,Mahalo for choosing Holiday Inn Express Waikiki. We are thrilled to hear your excellent feedback about our location. Hosting you was an absolute pleasure, and we are already looking forward to your next visit.Mahalo,John QuijanoAssistant General Manager

3 out of 5
Property was good but expensive and we got charged a resort fee, despite using none of the facilities

Posted by on 31 Jan. 2023

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Comment from Hotel Management

1 Feb. 2023 by Assistant General Manager

Aloha Lyle, Mahalo for choosing to stay with us. We're glad you liked our excellent hotel. However, we're very sorry if your experience fell short of your expectations. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us.Mahalo,John QuijanoAssistant General Manager

2 out of 5
The air conditioner was very noisy made it hard to sleep. Even when they changed it for another one it didn’t make any difference. They responded to our complaints quickly. Hotels in Honolulu are priced ridiculous high.

Posted by on 20 Oct. 2022

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Comment from Hotel Management

20 Oct. 2022 by Assistant General Manager

Aloha William,Mahalo for choosing to stay with us. We greatly appreciate your feedback. We always strive to provide an excellent experience for our guests, and we're deeply sorry if your experience didn't meet the standards we've set. If you wish to discuss your stay further, we kindly ask that you reach out to us directly. Once again, thank you for staying with us. Mahalo,John QuijanoAssistant General Manager

5 out of 5
Great location - close enough to be useful but far enough away to be cost effective. Staff were awesome and friendly. Will definitely be back!

Posted by on 27 Mar. 2022

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Comment from Hotel Management

30 Mar. 2022 by General Manager

Craig, mahalo, for staying with us and for your wonderful feedback. We are thrilled that you loved our terrific location and the friendly service delivered by our associates. It is encouraging to receive comments like yours that let us know we are meeting our goal of service excellence. Mahalo, again for choosing Holiday Inn Express Waikiki. It is always a joy to hear our guests are excited about returning; we are looking forward to it! Maholo, Jernell R.A. Mendonca, General Manager

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