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Hotel Alexandra

4.5 star property
Luxury Victorian hotel near Sogo Causeway Bay

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Photo gallery for Hotel Alexandra

Interior
Seasonal outdoor pool
Exterior detail
Minibar, in-room safe, blackout curtains, iron/ironing board
Breakfast, lunch and dinner served
Reviews
8.0

Very good

Explore the area

Map
32 City Garden Road, North Point, Hong Kong
  • Popular LocationHappy Valley Race Course3 min drive
  • Popular LocationTimes Square Shopping Mall3 min drive
  • Popular LocationHong Kong Convention and Exhibition Centre4 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)39 min drive

Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

10/10 Exceptional

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout curtains, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
2 bathrooms
Hairdryer
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond Seaview Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Diamond City View Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond City View Room

7.5/10 Good

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

10/10 Exceptional

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Spade City View Room (Connecting Rooms For 6 Persons)

View from room

Spade City View Room (Connecting Rooms For 6 Persons)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
2 bathrooms
Hairdryer
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds OR 1 Double Bed, 2 Single Beds and 2 Single Sofa Beds

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3.9 out of 5, Good, (1000)
The price is AU$100
for 1 night
includes taxes & fees
6 June - 7 June
Harbour Plaza North Point

About the area

Hong Kong

A luxury stay in the heart of Hong Kong awaits you at Hotel Alexandra. Within a 30-minute stroll, you'll find Sogo Causeway Bay and Times Square Shopping Mall. Highlights at this Victorian hotel include a restaurant, a bar/lounge and a conference centre. .The buffet restaurant, Cafe A, is open for breakfast, brunch, lunch and dinner. Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 10:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class North Point hotel, you'll be 2.4 km (1.5 mi) from Happy Valley Race Course and 2.7 km (1.7 mi) from Taikoo Place.

What's nearby

  • Happy Valley Race Course - 3 min drive
  • Times Square Shopping Mall - 3 min drive
  • Hong Kong Convention and Exhibition Centre - 4 min drive
  • Pacific Place - 4 min drive
  • Lan Kwai Fong - 6 min drive

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • Angus Café 半島冰室 - 2 min walk
  • Harbour Grand Café - 1 min walk
  • Pause It - 1 min walk
  • Five Guys - 3 min walk
  • Yi Pin Prawn 一品活蝦 - 2 min walk

About this property

Hotel Alexandra

Luxury Victorian hotel near Sogo Causeway Bay
Hotel Alexandra offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 9990 square feet (928 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Alexandra. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

This Victorian Hong Kong hotel is smoke free.

  • 840 guestrooms or units
  • 39 levels
  • 9990 sq ft of conference space
  • 928 sq. m of conference space
  • Built in 2021
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and a safe. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 PM
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 176 for adults and HKD 121 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,990 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • 39 floors
  • Built in 2021
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 506 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 176 for adults and from HKD 121 for children
  • Airport shuttle fee: HKD 150 per person (one-way)
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The outdoor pool closes for the season in November.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

What is the cancellation policy at Hotel Alexandra?

Hotel Alexandra offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alexandra?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Hotel Alexandra on 27 May 2024 start from AU$83.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Alexandra?

Yep, Hotel Alexandra has valet parking for HKD 600 per day.

Are there any beaches close to Hotel Alexandra?

The closest beach to Hotel Alexandra is Hung Hom Promenade (1.3 km).

Does Hotel Alexandra have a pool?

Hotel Alexandra has a seasonal outdoor pool.

Is Hotel Alexandra family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Alexandra is a hit with families.

Does Hotel Alexandra serve breakfast?

Yeah, buffet breakfast is on offer daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Alexandra?

No, but there's an airport shuttle that runs from 7:00 AM - 11:00 PM for a fee.

Is there a bar or restaurant at Hotel Alexandra?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel Alexandra?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Alexandra?

No, pets are not allowed.

Hotel Alexandra Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 123 out of 315 reviews" "
Rating 8 - Good. 113 out of 315 reviews" "
Rating 6 - Okay. 35 out of 315 reviews" "
Rating 4 - Poor. 29 out of 315 reviews" "
Rating 2 - Terrible. 15 out of 315 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kaven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful
Stayed 1 night in May 2024

10/10 Excellent

Kaven

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, staffs at reception are friendly and helpful. Cleaning staff good and friendly.
Stayed 6 nights in May 2024

10/10 Excellent

Kit

Liked: Cleanliness, staff & service, property conditions & facilities
非常好
Stayed 2 nights in Mar 2024

10/10 Excellent

Shalini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby was beautiful! Rooms were slightly small and difficult to move around in at times but comfy overall. It was a good stay, would definitely stay here again. It’s close to the MTR and there are a lot of food places nearby.
Stayed 4 nights in Dec 2023

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs with good service. Lucky to have a room with nice view.
Stayed 8 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 3 nights in Feb 2024

8/10 Good

Selene S.

Good property
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in the evening for a long layover in Hong Kong and wanted to go straight to bed. Check in took a few moments and we were off to the room. Breakfast was included and was adequate. Coffee with breakfast buffet was terrible. So Bad. Starbucks near by resolved that.
Stayed 1 night in Jan 2024

8/10 Good

david

Liked: Staff & service, property conditions & facilities, room comfort
Good quality hotel conveniently situated near to MTR Room was reasonable size for Hong Kong with partial harbour view
Stayed 5 nights in Dec 2023

6/10 Okay

Sherry

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Dirty
There are many stains on both the towels and the bed sheets.
Stayed 1 night in Jan 2024