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Candlewood Suites Hartford Downtown, an IHG Hotel

2.5 star property
Hotel with free parking, near XL Center

Choose dates to view prices

Photo gallery for Candlewood Suites Hartford Downtown, an IHG Hotel

Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Exterior
Fitness facility
Premium bedding, pillow-top beds, desk, laptop workspace
Reviews
8.0

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • GymGymGym

Explore the area

Map
370 Market Street, Hartford, CT, 06120
  • Popular LocationXL Center12 min walk
  • Popular LocationXfinity Theatre12 min walk
  • Popular LocationConnecticut Convention Center15 min walk
  • AirportHartford, CT (BDL-Bradley Intl.)19 min drive

Room options

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio, 1 King Bed, Accessible (Accessible Tub)

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.1/10 Wonderful

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed

9.4/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.8/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

9.2/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

8.6/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite

8.9/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Best Western Hartford Hotel & Suites
Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very good, (1001)
The price is AU$212
for 1 night
includes taxes & fees
12 June - 13 June
Best Western Hartford Hotel & Suites

About the area

Hartford

Candlewood Suites Hartford Downtown, an IHG Hotel places you in the centre of Hartford, within just a 15-minute stroll of popular places like XL Center and Xfinity Theatre. Highlights at this hotel include free self-parking, a 24-hour business centre and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a snack bar/deli and laundry facilities. There's also the convenience of limited parking. .Near this Downtown Hartford hotel, you'll find Connecticut Convention Center.

What's nearby

  • Dunkin' Donuts Park - 4 min walk
  • XL Center - 12 min walk
  • Xfinity Theatre - 12 min walk
  • Bushnell Park - 14 min walk
  • Connecticut Convention Center - 15 min walk

Getting around

  • Hartford Union Station - 15 min walk
  • Hartford, CT (BDL-Bradley Intl.) - 19 min drive

Restaurants

  • Dunkin' - 10 min walk
  • Semilla Cafe + Studio - 6 min walk
  • The Brownstone - 11 min walk
  • City Steam Brewery Cafe - 8 min walk
  • Burger King - 11 min walk

About this property

Candlewood Suites Hartford Downtown, an IHG Hotel

Hotel with free parking, near XL Center
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 650 square feet (60 square metres) and includes conference space. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Candlewood Suites Hartford Downtown, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.

This Hartford hotel is smoke free.

  • 81 guestrooms or units
  • 8 levels
  • 650 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 2017
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Lift
  • No smoking on site
Candlewood Suites Hartford Downtown, an IHG Hotel offers 81 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Pool

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Weekly housekeeping

Business services

  • 24-hour business centre
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel
Candlewood Suites Hartford Downtown, an IHG Hotel Hartford
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel Hartford

Frequently asked questions

What is the cancellation policy at Candlewood Suites Hartford Downtown, an IHG Hotel?

Candlewood Suites Hartford Downtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Hartford Downtown, an IHG Hotel?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Hartford Downtown, an IHG Hotel on 5 June 2024 start from AU$210.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Hartford Downtown, an IHG Hotel?

Yep, Candlewood Suites Hartford Downtown, an IHG Hotel has a free self car park. Onsite parking is limited (max 1 space per unit).

Does Candlewood Suites Hartford Downtown, an IHG Hotel have a pool?

Candlewood Suites Hartford Downtown, an IHG Hotel has a pool.

Is Candlewood Suites Hartford Downtown, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Candlewood Suites Hartford Downtown, an IHG Hotel is a hit with families.

Is there a free airport shuttle available at Candlewood Suites Hartford Downtown, an IHG Hotel?

No, Candlewood Suites Hartford Downtown, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Hartford Downtown, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Candlewood Suites Hartford Downtown, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 252 out of 583 reviews" "
Rating 8 - Good. 175 out of 583 reviews" "
Rating 6 - Okay. 76 out of 583 reviews" "
Rating 4 - Poor. 38 out of 583 reviews" "
Rating 2 - Terrible. 42 out of 583 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

erin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was full of transient/homeless people. There were people openly smoking marijuana in the hallway, the lock on our door did not work (of which I have a video) and the room smelled like smoke, despite the promise that this was a "non-smoking" property. I was in Hartford with my 16 year old daughter for a volleyball tournament and we had to leave this hotel after an hour because we were not SAFE. I am currently seeking a refund of this DISGUSTING hotel.
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ashaquanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hartford for a weekend
Nice Property. Everything was clean and comfortable. ne complaint -- the pool was freezing cold. Not a particularly good area in the city. Appears to be a lot of "renewal construction" going on in the neighborhood around the hotel. However, the downtown area is easily walkable from the hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a nice size and was very clean. It had all the essentials needed in the kitchen area. The staff was great.
Stayed 1 night in Feb 2024

10/10 Excellent

Leslie

Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No Free Breakfast As Advertised
Candlewood Hotel was clean and close to restaurants and airport. Although you can exchange dirty towels at the front desk, there is no room service unless your stay is st least 7 days. Their website falsely advertise free breakfast (there is no breakfast) which was one of the reason I booked this location!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jesnier A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024