Ambassador Hanoi Hotel & Travel

3.5 star property
Comfortable spa hotel, walk to St. Joseph's Cathedral of Hanoi

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Photo gallery for Ambassador Hanoi Hotel & Travel

Minibar, in-room safe, desk, iron/ironing board
Body treatments, hot stone massages, body wraps, body scrubs, facials
Minibar, in-room safe, desk, iron/ironing board
Lounge
Aerial view
Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available

Explore the area

Map
65 Hang Dieu, Hoan Kiem District, Hanoi, 100000
  • Popular LocationHanoi Old Town Night Market7 min walk
  • Popular LocationHoan Kiem Lake10 min walk
  • Popular LocationHanoi Opera House3 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Room options

Family Connecting Room, Terrace

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Bathrobes
Private bathroom
Hairdryer
Minibar
  • City view
  • Sleeps 7
  • 2 Queen Beds and 1 Large Single Bed

Family Triple Room

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Bathrobes
Private bathroom
Hairdryer
Minibar
Free bottled water
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

Executive Double Room, City View

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Bathrobes
Private bathroom
Hairdryer
Minibar
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Family Connecting Room, City View

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Bathrobes
Private bathroom
Hairdryer
Minibar
Free bottled water
  • City view
  • Sleeps 7
  • 2 Queen Beds and 1 Large Single Bed

Deluxe Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Bathrobes
Private bathroom
Hairdryer
Minibar
Free bottled water
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Ambassador Suite Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Hanoi

At Ambassador Hanoi Hotel & Travel you'll be within just a 10-minute stroll of popular attractions like St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market. Highlights at this hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .A day of pampering at Marvel Spa can include hot stone massages and body wraps. At the hotel's restaurant, you can grab a bite to eat. Other amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 3.5-property class Old Quarter hotel include Hoan Kiem Lake and Dong Xuan Market.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk
  • Hanoi Old Town Night Market - 7 min walk
  • Dong Xuan Market - 10 min walk
  • Hoan Kiem Lake - 10 min walk
  • Hanoi Opera House - 3 min drive

Getting around

  • Hanoi Railway Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • Bún Bò Nam Bộ Hàng Điếu - 1 min walk
  • Cộng Càphê 54 Hàng Điếu - 1 min walk
  • Sam Cafe CF 39 Đường Thành - 1 min walk
  • Miến Lươn Đông Thịnh - 1 min walk
  • Phuc Long Coffee & Tea - 1 min walk

About this property

Ambassador Hanoi Hotel & Travel

Comfortable spa hotel, walk to St. Joseph's Cathedral of Hanoi
Ambassador Hanoi Hotel & Travel offers its guests a full-service spa. There's a restaurant on site. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Ambassador Hanoi Hotel & Travel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 3.5-star Hanoi hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 9 levels
  • Built in 2010
  • Manager's reception (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Ambassador Hanoi Hotel & Travel offers 25 air-conditioned accommodations with minibars and a safe. 32-inch plasma televisions come with digital channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Marvel Spa. Services include hot stone massages, facials, body wraps and body scrubs.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (VND 3 per day)

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Building
  • Built in 2010
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ambassador Hanoi Hotel & Travel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 400000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 25 per vehicle (one way)
  • Self-parking fee: VND 3 per day
  • Rollaway bed fee: VND 400000.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Art Boutique
Art Boutique Hanoi
Art Boutique Hotel
Hanoi Trendy Hotel
Art Hotel Hanoi
Boutique Hanoi
Boutique Hanoi Hotel
Boutique Hotel Art
Boutique Hotel Hanoi
Hanoi Trendy
Hanoi Trendy Hotel Spa
Ambassador Hanoi & Travel
Ambassador Hanoi Hotel Spa
Ambassador Hanoi Hotel Travel
Ambassador Hanoi Hotel & Travel Hotel
Ambassador Hanoi Hotel & Travel Hanoi
Ambassador Hanoi Hotel & Travel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Ambassador Hanoi Hotel & Travel?

Ambassador Hanoi Hotel & Travel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Ambassador Hanoi Hotel & Travel?

Yep, Ambassador Hanoi Hotel & Travel has a self car park for VND 3 per day.

Is there a spa on site at Ambassador Hanoi Hotel & Travel?

Yep, Marvel Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Is there a free airport shuttle available at Ambassador Hanoi Hotel & Travel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Ambassador Hanoi Hotel & Travel?

Yep, you can grab a meal at Ambassador Hanoi Hotel & Travel's onsite restaurant.

What time are check-in & check-out at Ambassador Hanoi Hotel & Travel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ambassador Hanoi Hotel & Travel?

No, pets and service animals are not allowed.

Ambassador Hanoi Hotel & Travel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 285 out of 374 reviews" "
Rating 8 - Good. 53 out of 374 reviews" "
Rating 6 - Okay. 16 out of 374 reviews" "
Rating 4 - Poor. 12 out of 374 reviews" "
Rating 2 - Terrible. 8 out of 374 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Amber, Beaumont

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Savanna R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable location, Great service
Really enjoyed our stay here -- my friend and I spent 3 nights! The location is great -- right smack in the center of the old quarter and near the lake -- there's a yummy dessert spot opposite the hotel. Lee was very helpful and kind and they also helped us book a great tour (they booked Sunrise cruise for us). We asked to move to another room with windows and our request was granted no questions asked. Thanks Lee and Mai!
Stayed 3 nights in Feb 2024

10/10 Excellent

Kostyantyn

Stayed 2 nights in Jan 2024

2/10 Terrible

david

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Basic sanitation was not provided. Shower heads didn’t work. Bathroom overflow when showers. Dirty and smelly room. Construction nearby throughout the night. Checked out after one night.
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly little hotel in the city
Mai is the best. Very friendly and helpful. All the staff also friendly and helpful.
Stayed 1 night in Dec 2023

8/10 Good

Viet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of old quarter. Super helpful and friendly staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Trung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staffs were friendly. The family room and big and roomy. I would recommend to my friends.
Stayed 2 nights in Dec 2023

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service, amenities
The building construction next to hotel kept us all up throughout the night with the banging and cementing It was horrible experience.
Stayed 1 night in Dec 2023

2/10 Terrible

Rajesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the worse experience with this hotel, after staying in various hotels in my 4 weeks of travelling in Vietnam. At reception i was made aware that it was my lucky day that they still had the room booking for me as booked by third party, they don't trust even though they had my card details As i entered the hotel, awfully, musky smell hit me.small staircase to 4 floor and no help, both shower heads broken, waster going every where in the bathroom, musky bedsheets. I have stayed at many hotels on Vietnam as mentioned before but this experience was one to forget! I don't know why it was given i think the rating was 9. I'm getting it completely wrong or the reviews are not genuine
Stayed 1 night in Nov 2023

4/10 Poor

Tam

Disliked: Staff & service
Stayed 1 night in Sep 2023