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4.0 out of 5

"Excellent location, 5mins walk to the lake Friendly staff Got free upgrade to a bigger room " More

By a verified traveller on Fri 07 Sep 2018

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Hotel Description

A luxury stay in the heart of Hangzhou awaits you at Wyndham Grand Plaza Royale Hangzhou. Within just a 15-minute stroll, you'll find West Lake and Broken Bridge. Highlights at this hotel include in-room free WiFi, free internet, and balconies.

The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, and sauna. 7556 square feet (702 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site.

Sights within a 20-minute walk of this 4.5-star Gongshu hotel include Wulin Square and Hangzhou Tower Shopping Mall.

Deluxe Twin Beds Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max
AU$184* Per night/room 5 May - 6 May

Premier King Bed Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mountain View King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wyndham Grand Plaza Royale Hangzhou ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wyndham Grand Plaza Royale Hangzhou

Everyone (1)
4 out of 5
Excellent location, 5mins walk to the lake Friendly staff Got free upgrade to a bigger room

Posted by on 7 Sep. 2018

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About the Wyndham Grand Plaza Royale Hangzhou

Location No 555 Fengqi Road, Hangzhou, Zhejiang 310006

Property Features

Wyndham Grand Plaza Royale Hangzhou offers its guests an indoor pool, a health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center and meeting rooms. Event space at this hotel measures 7556 square feet (702 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Wyndham Grand Plaza Royale Hangzhou. Limited free parking is available on a first-come, first-served basis. This 4.5-star Hangzhou hotel is smoke free.

  • 1 building
  • 293 guestrooms or units
  • 10 levels
  • 3 dining venues
  • Meeting rooms
  • 7556 sq ft of conference space
  • 702 sq m of conference space
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Hangzhou Station (6.2 km / 3.8 mi)
  • Metro station: Fengqi Road Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Wyndham Grand Plaza Royale Hangzhou offers 293 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Wyndham Grand Plaza Royale Hangzhou has 3 restaurants on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests are asked to contact the hotel with the name of at least one guest as it appears on their passport upon booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 308.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Wyndham Grand Plaza Royale Hangzhou

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Parking height restrictions apply
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest education on local ecosystems and culture

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 194 for adults and CNY 97 for children
  • Rollaway bed fee: CNY 308.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Grand Plaza Royale Hangzhou
  • Wyndham Royale
  • Wyndham Royale Hotel
  • Wyndham Royale Hotel Hangzhou Grand Plaza
  • Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
  • Wyndham Grand Plaza Royale Hangzhou Hotel
  • Wyndham Grand Plaza Royale Hotel
  • Wyndham Grand Plaza Royale
  • Wyndham Plaza Royale Hangzhou
  • Wyndham Grand Plaza Royale Hangzhou Hotel
  • Wyndham Grand Plaza Royale Hangzhou Hangzhou
  • Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou

You should know

  • Pool access available from 8:30 AM to 9:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.