You can enjoy LCD TVs with satellite channels, and all 232 soundproofed rooms feature free WiFi, free wired internet, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include bathrobes and slippers, while premium linens invite a good night's rest. Additionally, free bottled water, safes, and hair dryers are available.
A day of pampering can include massages, body scrubs, and facials along with access to the sauna and spa tub. At the hotel's own lounge bar, you can stop for a drink. Enjoy the marina, gym, spa tub, and sauna. Business travelers can take advantage of meeting rooms, a conference center, and a business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of free self parking.
Sights within a 10-minute drive of this 5-star Xihu hotel include West Lake and Broken Bridge.
West Lake State Guest House offers its guests a full-service spa, a marina, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. A spa tub, a fitness center, and a sauna are also featured at the luxury West Lake State Guest House. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Hangzhou hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free long-term parking , Free self parking , Free RV, bus, truck parking , Parking (limited spaces)
West Lake State Guest House offers 232 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers. This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Onsite venue - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
Onsite venue #2 - This fine-dining restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Late night fare is available from 24-hour room service.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in. For more details, please contact the property using the information on the booking confirmation.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our rating system.