Victoria Regal places you steps from Westlake Yintai Commercial Center and within a short 5-minute stroll of Museum of Traditional Chinese Medicine. Highlights at this hotel include a restaurant, free self-parking and a gym. .All 179 rooms feature LCD TVs with satellite channels, and you can enjoy free wired Internet, DVD players and safes. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Hairdryers, phones and desks are also available. Housekeeping is not available. .The restaurant, Sixiang Chinese Restauran, is open for breakfast, lunch and dinner. Excecutive Lounge is the hotel's own pub. Enjoy the gym and sauna. Meeting rooms, conference space, and a business centre are among the business amenities offered. Added amenities include a coffee shop/cafe, massage/treatment rooms and laundry facilities. There's also the convenience of an airport shuttle. .Near this Shangcheng hotel, you'll find West Lake.
What's nearby
West Lake - 9 min walk
Qinghefang Old Street - 10 min walk
Wushan Night Market - 17 min walk
Broken Bridge - 4 min drive
Hangzhou Tower Shopping Mall - 5 min drive
Getting around
Ding'an Road Station - 6 min walk
Hangzhou Station - 8 min drive
Hangzhou (HGH-Xiaoshan Intl.) - 33 min drive
Restaurants
许留山 - 1 min walk
喜洋洋铁板烧 - 1 min walk
家有好面 - 1 min walk
半岛美食自助总汇 - 1 min walk
Gold Stone - 1 min walk
About this property
Victoria Regal
Lakefront Hangzhou hotel in Shangcheng with free parking
Victoria Regal offers its guests a health club and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.
A business centre and meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Victoria Regal. An airport shuttle (available on request) is available for a fee. Self parking is free.
1 building
179 guestrooms or units
5 levels
Conference rooms
Business facilities
Conference space
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Front desk safe
Tour and ticket information
Concierge
Terrace
Beauty salon
Newspapers in lobby (free)
Lift
Bar or lounge
Coffee shop
Dining venue
Victoria Regal offers 179 air-conditioned accommodations with DVD players and minibars. LCD televisions come with satellite channels.
Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, safes and telephones.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.
Property amenities
Internet
Available in all rooms: Free wired internet
Parking and transport
Return airport shuttle (surcharge) on request
Free self parking on site
Food and drink
Breakfast available for a fee: CNY 68 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Excecutive Lounge
Free Angle
Sixiang Chinese Restauran
Things to do
Health club
Sauna
Family friendly
Babysitting
DVD player
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Safe at front desk
Guest services
Concierge services
Multilingual staff
No housekeeping
Tour and ticket assistance
Business services
Business centre
Conference space
Meeting rooms
Outdoors
On a lake
Terrace
Spa
Spa treatment rooms
Accessibility
Lift
More
5 floors
Building
Room amenities
Bathroom
Hair dryer
Towels
Entertainment
DVD player
LCD TV with satellite channels
Food and drink
24-hour room service
Minibar
Refrigerator
More
Air conditioning
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: from approximately CNY 68 per person
Airport shuttle fee: CNY 400 per vehicle (return)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts major credit cards, Visa, Mastercard and American Express.
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Victoria Regal Hangzhou
Victoria Regal Hotel
Victoria Regal Hotel Hangzhou
Regal Hotel Hangzhou
Victoria Regal Hotel
Victoria Regal Hangzhou
Victoria Regal Hotel Hangzhou
Frequently asked questions
What is the cancellation policy at Victoria Regal?
Victoria Regal offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Victoria Regal?
Yep, Victoria Regal has a free self car park.
Is there a spa on site at Victoria Regal?
There's no onsite spa, but this property does offer spa services.
Is there a free airport shuttle available at Victoria Regal?
No, but there's an airport shuttle on request for a fee.
Is there a bar or restaurant at Victoria Regal?
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.
What time are check-in & check-out at Victoria Regal?
Check-in begins at 2 PM. Check-out time is noon.
Victoria Regal Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 13 out of 100 reviews" "
10 - Excellent
13
Rating 8 - Good. 52 out of 100 reviews" "
8 - Good
52
Rating 6 - Okay. 18 out of 100 reviews" "
6 - Okay
18
Rating 4 - Poor. 10 out of 100 reviews" "
4 - Poor
10
Rating 2 - Terrible. 7 out of 100 reviews" "
2 - Terrible
7
7.2/10
Cleanliness
7.2/10
Staff & service
6.8/10
Property conditions & facilities
Reviews
6/10 Okay
Mabel
18 Oct 2017
So so
The only good thing was the shopping mall opposite. This is my first time in hz.. and if to choose again I will stay near hu bin harbour area with more shopping malls.. but a 2day 1night trip is enough for hz.
I will never return to this hotel again. We have chosen this hotel as my family has previously stayed in the hotel 2 years ago and it was good then. The hotel has deteriorated so much that it is not worse the while to stay in despite the good location.
At check in, I requested for non-smoking room due to my sensitive wind pipe. Answer given by the check in staff was although the government in China has curbed smoking in the room, they cannot stop the guests from smoking in their room. What kind of control do the management has and looking at the state of the hotel, maintenance was poor or no maintenance at all.
This hotel also allows their guests to leave their room door open while the guests were smoking heavily in the room!!
There was also stain on the towel given.
Most ridiculous was, I have asked to add a bed in the room. The kind of bed they added is not the standard roll away bed and there was no mattress given. The hotel has expected the guest to sleep on hard wooden plank!!! The hotel has the cheek to charge RMB250 for the wooden plank bed!!!!
Better to pay more and stay at an international brand hotel!!
I
Requested Non-Smoking room, but was allocated Smoking Floor on the 5th level. When the lift opens, the air is bad as you will walk passed the gambling room which the doors are widely opened, before you get to your room. Spoke to hotel front desk and was told the hotel is fully booked. However, we hardly see any guests in the hotel lobby and restaurant.
Location is perfect. However, the entire hotel lobby and rooms smell terrible, worse than an ashtray it's hard to breath. You get what you pay for so the facilities are very basic and old but it's a great location so just be aware there is a reason the price is cheap.
Great location and nice hotel. The staff were very helpful too. Very comfortable rooms. Easy walk to metro station if needed. Lots of restaurants around the area and a very popular shopping area for tourists. Also nearby to beautiful temple. Will definitely stay again.