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Upper Inn

3.5 star property
Comfortable hotel near West Lake

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Photo gallery for Upper Inn

Exterior detail
Superior Business King Room
Restaurant
Lobby lounge
Business Suite | Bathroom
Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Map
Building 3, Tiankong Zhiyi, No.133 Hongtai Road, Jianggan District, Hangzhou, Zhejiang, 310000
  • Popular LocationHangzhou Tower Shopping Mall10 min walk
  • Popular LocationWulin Square12 min walk
  • Popular LocationWest Lake3 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)33 min drive

Room options

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 56 sq m
  • Sleeps 2
  • 1 King Trundle Bed and 1 Double Bed

View all photos for Business Suite

Business Suite

Business Suite

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 76 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King Room

Executive Deluxe King Room

Executive Deluxe King Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Twin Room

Business Twin Room

Business Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 38 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Business King Room

Business King Room

Business King Room

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Business King Room

Superior Business King Room

Superior Business King Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
East King Business Hotel Hangzhou
Kitchen
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Air conditioning
4.5 out of 5, Wonderful, (21)
The price is AU$125
for 1 night
includes taxes & fees
15 June - 16 June
East King Business Hotel Hangzhou

About the area

Hangzhou

At Upper Inn you'll be within just a 10-minute stroll of Hangzhou Opera and Zhejiang Provincial Exhibition Hall. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find express check-in, free newspapers in the lobby and luggage storage. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Near this 3.5-property class Gongshu hotel, you'll find West Lake.

What's nearby

  • Hangzhou Tower Shopping Mall - 10 min walk
  • Wulin Square - 12 min walk
  • Broken Bridge - 3 min drive
  • West Lake - 3 min drive
  • Hangzhou China Silk Town - 3 min drive

Getting around

  • Wulin Square Station - 7 min walk
  • East Railway Station (East Square) Station - 8 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • 银乐迪 - 1 min walk
  • 新白鹿 - 1 min walk
  • 映山会馆 - 1 min walk
  • 砚都Y an du - 1 min walk
  • 麦当劳 - 1 min walk

About this property

Upper Inn

Comfortable hotel near West Lake
There's a restaurant on site. WiFi is free in public spaces. Upper Inn also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hangzhou hotel.

  • 155 guestrooms or units
  • 8 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Dining venue
Upper Inn offers 155 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 48 per person
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 150.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 48 per person
  • Rollaway bed fee: CNY 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds. This property accepts Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Upper Inn.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Upper Inn Hotel
Upper Inn Hangzhou
Upper Inn Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at Upper Inn?

Upper Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Upper Inn?

Yep, Upper Inn has a free self car park.

Does Upper Inn serve breakfast?

Sure does, buffet brekkie is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Upper Inn?

No, Upper Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Upper Inn?

Yep, you can grab a meal at Upper Inn's onsite restaurant.

What time are check-in & check-out at Upper Inn?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Upper Inn?

No, pets are not allowed.

Upper Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

7.0/10

Cleanliness

10/10

Staff & service

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Pui Shan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
房間有煙味，地板有飯粒。
Stayed 3 nights in Aug 2023

10/10 Excellent

Ho Leung Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比高，交通方便，酒店環境及周邊完全滿足旅客需要
Stayed 2 nights in Mar 2023