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The East Hotel Hangzhou

4.5 star property
Riverwalk Hangzhou hotel in Gongshu with free valet parking

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Photo gallery for The East Hotel Hangzhou

Property amenity
Garden
Property entrance
Deluxe Business King Room
Garden views
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
No.198 South Hushu Road, Gongshu District, Hangzhou, Zhejiang, 310005
  • Popular LocationHangzhou Tower Shopping Mall3 min drive
  • Popular LocationWulin Square3 min drive
  • Popular LocationWest Lake3 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)38 min drive

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room-free transportation within 10KM/stay

Down duvets, Tempur-Pedic beds, free minibar, in-room safe

Family Room-free transportation within 10KM/stay

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Business King Room-free transportation within 10KM/stay

Down duvets, Tempur-Pedic beds, free minibar, in-room safe

Deluxe Business King Room-free transportation within 10KM/stay

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for CEO Suite

CEO Suite

CEO Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Business King Room

Deluxe Business King Room

Deluxe Business King Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Down duvets, Tempur-Pedic beds, free minibar, in-room safe

Luxury Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Beds Room

Business Twin Beds Room

Business Twin Beds Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Business King Size Room

Business King Size Room

Business King Size Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Hangzhou

A luxury stay in the heart of Hangzhou awaits you at The East Hotel Hangzhou. Within a 20-minute stroll, you'll find Westlake Culture Plaza and Zhejiang Museum of Natural History. Highlights at this boutique hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .For a drink, you can stop by the hotel's own lounge bar. Meeting rooms and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning full breakfast is available. There's also free valet parking, along with the convenience of a free theme park shuttle. .Near this 4.5-property class Gongshu hotel, you'll find West Lake.

What's nearby

  • Hangzhou Tower Shopping Mall - 3 min drive
  • Wulin Square - 3 min drive
  • West Lake - 3 min drive
  • Hangzhou China Silk Town - 4 min drive
  • Zhejiang University Yuquan Campus - 4 min drive

Getting around

  • Shentangqiao Station - 9 min walk
  • East Railway Station (East Square) Station - 15 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 38 min drive

Restaurants

  • 半亩地 - 3 min walk
  • 塘栖法根食品 - 3 min walk
  • 杭州天鸿饭店 - 3 min walk
  • 川味观 - 2 min walk
  • 金田中日式烧烤店 - 3 min walk

About this property

The East Hotel Hangzhou

Riverwalk Hangzhou hotel in Gongshu with free valet parking
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, a library, and a terrace are also featured at the luxury The East Hotel Hangzhou. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Art Deco Hangzhou hotel.

  • 1 building
  • 122 guestrooms or units
  • 10 levels
  • Conference rooms
  • Built in 2013
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
The East Hotel Hangzhou offers 122 air-conditioned accommodations with iPod docking stations and free minibar items. Tempur-Pedic beds feature down duvets. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free theme park shuttle
  • Free extended parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available for a fee: CNY 124 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The East Cafe

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Library
  • Pool

Family friendly

  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 10 floors
  • Art Deco architecture
  • Building
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 40-inch LCD TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 24 April and 29 April.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The East Hotel Hangzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 268.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CNY 124 per person
  • Airport shuttle fee: CNY 330 per vehicle (one way)
  • Rollaway bed fee: CNY 268.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

East Hotel Hangzhou
Hangzhou East Hotel
East Hangzhou
The East Hotel Hangzhou Hotel
The East Hotel Hangzhou Hangzhou
The East Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at The East Hotel Hangzhou?

The East Hotel Hangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The East Hotel Hangzhou?

Yep, The East Hotel Hangzhou has a free self car park, free valet parking, free extended parking and free RV/bus/truck parking.

Does The East Hotel Hangzhou have a pool?

The East Hotel Hangzhou has a pool.

What makes The East Hotel Hangzhou a romantic place to stay?

Garden-view dining and a lounge bar, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at The East Hotel Hangzhou.

Does The East Hotel Hangzhou serve breakfast?

Yeah, full brekkie is on offer daily.

Is there a free airport shuttle available at The East Hotel Hangzhou?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The East Hotel Hangzhou?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The East Hotel Hangzhou?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The East Hotel Hangzhou?

No, pets and service animals are not allowed.

The East Hotel Hangzhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 258 out of 400 reviews" "
Rating 8 - Good. 122 out of 400 reviews" "
Rating 6 - Okay. 13 out of 400 reviews" "
Rating 4 - Poor. 3 out of 400 reviews" "
Rating 2 - Terrible. 4 out of 400 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

J S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

YUENYI BARBAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and everything
The hotel staff were nice, efficient and accommodating, and helped to make my stay really easy and wonderful. The room is spacious, the bathroom is huge. Everything was so clean, and they also provided good quality bathroom amenities. It was really a great experience. Thanks - esp to Jason, Ada and Chris at the front desk.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A thoughtful and comfortable boutique hotel
It is a thoughtful hotel paying attention to details. The room is spacious, comfortable and clean though the floor is a bit worn down. I like the lighting buttons which are located at both sides of the bed for easy access. However, the lighting at the entrance where the airconditioner is located is not enough. It will be better if a luggage rack is provided. Mimi bar is also free. The staff are polite and helpful. The location is convenient with local eateries and subway station nearby.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely designed hotel, staff is helpful and speaks well english
Stayed 2 nights in Apr 2019

10/10 Excellent

RINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

8/10 Good

J S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast used to be really good but is now pretty por
Stayed 4 nights in Jan 2019

10/10 Excellent

Elaine, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice , helpful staff . Felt star warmth , like a home
Stayed 2 nights in Nov 2018