InterContinental Hangzhou, an IHG Hotel: Deals & Reviews (Hangzhou, CHN)

Save

Luxury Hangzhou hotel in Downtown Hangzhou with 3 restaurants

3 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

8.8

Excellent

Popular amenities

Hot tub

Spa

Pool

Breakfast available

Restaurant

Bar

Explore the area

Jiefang East Road No 2, Hangzhou, Zhejiang, 310016

MIXC Mall16 min walk
West Lake5 min drive
Hangzhou Tower Shopping Mall7 min drive
Hangzhou (HGH-Xiaoshan Intl.)26 min drive

Room options

Minibar, in-room safe, laptop workspace, blackout curtains

Classic Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Blackout curtains

City view
Sleeps 3
1 Single Bed

2 Single Premium River View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Separate bedroom

River view
Sleeps 3
2 Single Beds

2 Single Premium

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Blackout curtains

65 sq m
City view
Sleeps 3
2 Single Beds

Premium Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Separate bedroom

65 sq m
City view
Sleeps 3
1 Single Bed

Suite, 1 Bedroom, Business Lounge Access, River View

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Fridge

LCD TV

130 sq m
River view
Sleeps 3
1 King Bed

2 Single Classic

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Separate bedroom

50 sq m
City view
Sleeps 3
2 Single Beds

2 Single Premium City Vw River Vw

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Separate bedroom

City view
Sleeps 3
2 Single Beds

1 King Classic

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Separate bedroom

City view
Sleeps 3
1 King Bed

Premium Room (Upgraded)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Pillow menu

130 sq m
River view
Sleeps 3
1 Single Bed

Premium Room, 2 Single Beds, Business Lounge Access, River View (Upgraded)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Pillow menu

River view
Sleeps 3
2 Single Beds

Premium Room, 1 King Bed, Business Lounge Access, River View (Upgraded)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Pillow menu

65 sq m
River view
Sleeps 3
1 King Bed

1 King Premium

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Blackout curtains

65 sq m
City view
Sleeps 3
1 King Bed

1 King Premium River View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Blackout curtains

65 sq m
River view
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Business Lounge Access (CEO)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Fridge

LCD TV

City view
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Business Lounge Access

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Fridge

LCD TV

City view
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Business Lounge Access

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Fridge

LCD TV

City view
Sleeps 3
1 Queen Bed

1 King Premium City Vw River Vw

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Blackout curtains

City view
Sleeps 3
1 King Bed

Classic Room, 1 King Bed, Accessible

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Blackout curtains

City view
Sleeps 3
1 King Bed

Similar properties

Pool

Hot tub

Spa

Parking included

for 1 night

includes taxes & fees

10 May - 11 May

About the area

Hangzhou

A luxury stay in Hangzhou awaits you at InterContinental Hangzhou, an IHG Hotel. You'll be 4.1 km (2.5 mi) from Wushan Night Market and 4.9 km (3.1 mi) from West Lake. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .The restaurant, The Lake All Day Dining, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the free kids' club, gym, Hot tub and sauna. Additionally, you'll find free WiFi in public areas, a snack bar/deli and massage/treatment rooms. Buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Downtown Hangzhou hotel include Wulin Square and Broken Bridge.

What's nearby

MIXC Mall - 16 min walk
West Lake - 5 min drive
Wulin Square - 6 min drive
Broken Bridge - 6 min drive
Hangzhou Tower Shopping Mall - 7 min drive

Getting around

Citizen Center Metro Station - 2 min walk
Hangzhou Station - 8 min drive
Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

笼太仔 - 5 min walk
Do都城 - 11 min walk
老金老汤面馆 - 12 min walk
康师傅私房牛肉面 - 7 min walk
钓台野鱼馆 - 11 min walk

About this property

InterContinental Hangzhou, an IHG Hotel

Luxury Hangzhou hotel in Downtown Hangzhou with 3 restaurants

InterContinental Hangzhou, an IHG Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A fitness centre, a sauna, and a free kid's club are also featured at the luxury InterContinental Hangzhou, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hangzhou hotel is smoke free.

395 guestrooms or units

3 dining venues

Conference rooms

Deli

Kid's club (free)

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Games room or arcade

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

ATM

Bellhop

Lift

No smoking on site

Bar or lounge

InterContinental Hangzhou, an IHG Hotel offers 395 air-conditioned accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include massages.

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi and wired internet

Parking and transport

Height restrictions apply for on-site parking
24-hour return airport shuttle (surcharge)
Free self parking on site
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee: CNY 196 per person
3 restaurants
A bar/lounge
Snack bar/deli

Restaurants on site

Lobby Lounge
The Lake All Day Dining
Xianshanyuan Restaurant

Things to do

Arcade/game room
Free children's club
Full-service spa
Gym
Indoor pool
Playground
Sauna
Spa tub

Family friendly

Arcade/game room
Free children's club
Free cot
In-room refrigerator
Indoor pool
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

Business centre
Meeting rooms

Outdoors

Garden

Full-service spa

6 treatment rooms
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

More

Ballroom
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower/bathtub combination
Slippers
Towels

Entertainment

LCD TV with satellite channels
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Refrigerator
Restaurant dining guides

More

Air conditioning
Connecting rooms available
Free daily newspapers
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for CNY 408.0 per stay.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately CNY 196 per person
Airport shuttle fee: CNY 20 per person (one-way)
Rollaway bed fee: CNY 408.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hangzhou Intercontinental

Intercontinental Hangzhou

Intercontinental Hotel Hangzhou

InterContinental Hangzhou Hotel

Intercontinental Hangzhou Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at InterContinental Hangzhou, an IHG Hotel?

InterContinental Hangzhou, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Hangzhou, an IHG Hotel?

As of 26 Apr 2024, prices found for a 1-night stay for 2 adults at InterContinental Hangzhou, an IHG Hotel on 5 May 2024 start from AU$218.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Hangzhou, an IHG Hotel?

Yep, InterContinental Hangzhou, an IHG Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at InterContinental Hangzhou, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Hangzhou, an IHG Hotel. You'll enjoy services like massages.

Does InterContinental Hangzhou, an IHG Hotel have a pool?

InterContinental Hangzhou, an IHG Hotel has an indoor pool.

What luxury perks are available at InterContinental Hangzhou, an IHG Hotel?

InterContinental Hangzhou, an IHG Hotel features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes InterContinental Hangzhou, an IHG Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at InterContinental Hangzhou, an IHG Hotel.

Is InterContinental Hangzhou, an IHG Hotel family-friendly?

You bet! With amenities like a free kids' club and a playground, as well as free infant beds in the guestrooms, it's no surprise InterContinental Hangzhou, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at InterContinental Hangzhou, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does InterContinental Hangzhou, an IHG Hotel serve breakfast?

Yeah, buffet brekkie is offered at InterContinental Hangzhou, an IHG Hotel.

Is there a free airport shuttle available at InterContinental Hangzhou, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at InterContinental Hangzhou, an IHG Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Hangzhou, an IHG Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Hangzhou, an IHG Hotel?

No, only service animals are allowed.

InterContinental Hangzhou, an IHG Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Nian

6 Nov 2023

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

28 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well kept hotel with high service level

The stay was excellent. The staff r friendly and helpful. They always give a welcoming smile. I would like to suggest that the hotel line their dustbin especially the one inside the toilet because some guests absent-minded discard their toliet paper there, leaving behind a urine smell. While being green, the current methos is just not sustainable.

Stayed 1 night in Oct 2023

10/10 Excellent

MARZOUQ

Travelled with partner

9 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s very unique place to stay! Me and my girlfriend stayed there for three nights and the hotel was super! The room so clean, the hotel so organized, and the service is one of the best that I saw for while, they are really helpful and nice, the pool is good also the gym, and last thing which is the most important, is the view , this hotel have special view on the River and the new town, we will come back! Thank you intercontinental

Stayed 3 nights in Oct 2022

10/10 Excellent

Eric

24 Dec 2021

Stayed 1 night in Dec 2021

10/10 Excellent

Nan

Travelled with family

6 Feb 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2021

8/10 Good

Eric

Business traveller

20 Dec 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is great hotel to stay in Hangzhou city. Large Outlet in underground and easy access to subway

Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Business traveller

30 July 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love the hotel

Nice hotel and good service

Stayed 1 night in Jul 2020

8/10 Good

MIN

Travelled with group

11 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

10 July 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

1 July 2019

Stayed 1 night in Jun 2019

InterContinental Hangzhou, an IHG Hotel

Choose dates to view prices

InterContinental Hangzhou, an IHG Hotel

Photo gallery for InterContinental Hangzhou, an IHG Hotel

Overview of InterContinental Hangzhou, an IHG Hotel

Excellent

Popular amenities

Explore the area

Room options

View all photos for Classic Room

Classic Room

Highlights

View all photos for 2 Single Premium River View

2 Single Premium River View

Highlights

View all photos for 2 Single Premium

2 Single Premium

Highlights

View all photos for Premium Room

Premium Room

Highlights

View all photos for Suite, 1 Bedroom, Business Lounge Access, River View

Suite, 1 Bedroom, Business Lounge Access, River View

Highlights

View all photos for 2 Single Classic

2 Single Classic

Highlights

View all photos for 2 Single Premium City Vw River Vw

2 Single Premium City Vw River Vw

Highlights

View all photos for 1 King Classic

1 King Classic

Highlights

View all photos for Premium Room (Upgraded)

Premium Room (Upgraded)

Highlights

View all photos for Premium Room, 2 Single Beds, Business Lounge Access, River View (Upgraded)

Premium Room, 2 Single Beds, Business Lounge Access, River View (Upgraded)

Highlights

View all photos for Premium Room, 1 King Bed, Business Lounge Access, River View (Upgraded)

Premium Room, 1 King Bed, Business Lounge Access, River View (Upgraded)

Highlights

View all photos for 1 King Premium

1 King Premium

Highlights

View all photos for 1 King Premium River View

1 King Premium River View

Highlights

View all photos for Suite, 1 Bedroom, Business Lounge Access (CEO)

Suite, 1 Bedroom, Business Lounge Access (CEO)

Highlights

View all photos for Suite, 1 Bedroom, Business Lounge Access

Suite, 1 Bedroom, Business Lounge Access

Highlights

View all photos for Suite, 1 Bedroom, Business Lounge Access

Suite, 1 Bedroom, Business Lounge Access

Highlights

View all photos for 1 King Premium City Vw River Vw

1 King Premium City Vw River Vw

Highlights

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

Highlights

Similar properties

Hangzhou Marriott Hotel Qianjiang

About the area

Hangzhou

What's nearby

Getting around

Restaurants

About this property

InterContinental Hangzhou, an IHG Hotel

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly