A luxury stay in Hangzhou awaits you at Highxuan Spa Hotel. Within steps you'll find Xixi Wetland Park and National Wetland Museum of China within a 10-minute stroll. Highlights at this hotel include 2 restaurants, a full-service spa and free self-parking. .A day of pampering at 曦spa can include massages, body scrubs and facials along with access to the hot tub and steam room. The hotel's own lounge bar is a nice place to enjoy a drink. 3229 square feet (300 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is available. There's also the convenience of limited parking. .In the area of this 4.5-property class Xihu hotel, you'll find West Lake.
What's nearby
Xixi Wetland Park - 1 min walk
Lingyin Temple - 5 min drive
Hangzhou Botanical Garden - 7 min drive
West Lake - 7 min drive
Zhejiang University Yuquan Campus - 8 min drive
Getting around
Dongyue Station - 6 min walk
East Railway Station (East Square) Station - 14 min drive
Hangzhou (HGH-Xiaoshan Intl.) - 52 min drive
Restaurants
太古餐厅 - 9 min walk
钛晶乐坊ktv - 7 min walk
吾岛融合餐厅 - 7 min walk
Jamaica Coffee Shop - 9 min walk
西溪天堂 - 2 min drive
About this property
Highxuan Spa Hotel
Luxury Hangzhou hotel in Xihu with 2 restaurants
Highxuan Spa Hotel offers its guests a full-service spa. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
Business amenities include a business centre and a meeting room. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. Spa services, a library, and tour/ticket assistance are also featured at the luxury Highxuan Spa Hotel. Limited free parking is available on a first-come, first-served basis.
This 4.5-star Hangzhou hotel is smoke free.
68 guestrooms or units
3 levels
2 dining venues
3229 sq ft of conference space
300 sq. m of conference space
Built in 2011
Charging station for electric cars
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-out
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Wedding services available
Library
Beauty salon
Newspapers in lobby (free)
On-site shopping
Bellhop
Lift
No smoking on site
Bar or lounge
Coffee shop
Highxuan Spa Hotel offers 68 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.
This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Guests can indulge in a pampering treatment at the hotel's full-service spa, 曦spa. Services include facials, body scrubs and body treatments. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Height restrictions apply for on-site parking
Free self parking on site
Limited on-site parking
Food and drink
Daily buffet breakfast available for a fee: CNY 90 for adults and CNY 45 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Things to do
Full-service spa
Library
Shopping
Conveniences
24-hour front desk
Free newspapers in lobby
Hair salon
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
3,229 square feet of conference space
Business centre
Meeting room
Outdoors
In a national park
Full-service spa
Aromatherapy
Body scrubs
Facials
Massage
Spa open daily
Spa tub
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
3 floors
Built in 2011
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels
Entertainment
Flat-screen TV with satellite channels
MP3 dock
Food and drink
Espresso maker
Minibar
Restaurant dining guides
More
Air conditioning
Desk
Free daily newspapers
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Highxuan Spa Hotel
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately CNY 90 for adults and from CNY 45 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Xixuan Hotel
Xixuan Spa
Xixuan Spa Hangzhou
Xixuan Spa Hotel
Xixuan Spa Hotel Hangzhou
Highxuan Spa Hotel Hangzhou
Highxuan Spa Hotel
Highxuan Spa Hangzhou
Highxuan Spa
Highxuan Spa Hotel Hotel
Highxuan Spa Hotel Hangzhou
Highxuan Spa Hotel Hotel Hangzhou
Frequently asked questions
What is the cancellation policy at Highxuan Spa Hotel?
Highxuan Spa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Highxuan Spa Hotel?
Yep, Highxuan Spa Hotel has a free self car park. Onsite parking is limited.
Is there a spa on site at Highxuan Spa Hotel?
Yep, 曦spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body scrubs, facials and body treatments.
What makes Highxuan Spa Hotel a romantic place to stay?
A hot tub and al fresco dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Highxuan Spa Hotel.
Does Highxuan Spa Hotel serve breakfast?
Yep, buffet breakfast is on offer daily.
Is there a free airport shuttle available at Highxuan Spa Hotel?
No, Highxuan Spa Hotel does not offer an airport shuttle service.
Is there a bar or restaurant at Highxuan Spa Hotel?
Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?
What time are check-in & check-out at Highxuan Spa Hotel?
Check-in begins at 2:00 PM. Check-out time is noon.
Are pets allowed at Highxuan Spa Hotel?
No, pets and service animals are not allowed.
Highxuan Spa Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It is a nice hotel. Lacking in customer service however. Also had problem with room comfort level. We left the room with the AC set by the staff, came back and it was the fact same temperature. Someone came in and measured the temperature of the vents and it showed no cool air was coming into the room. Was told that they needed to turn on another machine. Finally at 10 o'clock they agreed to put us in another room, however they had no more family rooms and had to split up our family. The other rooms were cooler. They said they try to keep the temperature at 25 degrees celsius. pretty hot considering the outside temperature and it is supposed to be a spa hotel.
The room was good and clean and it would be a relaxing place, some distance away from the bustle of the city. The downside is that sometimes it is difficult to get a taxi from the location - especially in the morning. Not good if you are in a hurry.
Design is good, but in poor maintenance, I don't know why there is no wifi, I can't believe that now a day, there is a hotel without wifi. (well, they said in maintenance). I'd like to go to gym, but same replied - in maintenance.
I wish hotel operator can improve it.
The hotel is located far away from the city and Hangzhou's traffic is bad. It's a hilly area with one lane roads and there are tonnes of tourists. The bathroom has broken tiles and weird design, looked like it was badly designed. The hotel is pretty empty. I do not recommend anyone as the location is too far from restaurants and tourists' hot spots. It's surrounded by swamps and if you want a spa getaway, maybe this is the right place. Mind you, the bathrooms are horrible, the bedrooms are set up weirdly, no TV channels and beds are small!
Services are excellent. Staff are extremely helpful and are willing to step up to solve problems I had on transportation and spa services. However it was very disappointing that the spa facility was temporarily closed without any notice on the website whatsoever. It is called “Highxuan Spa Hotel”, if only I knew the spa was under renovation I would consider booking other hotels!