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ARCOTEL Onyx Hamburg

4.0 star property
Upscale eco-certified hotel, walk to Reeperbahn

Choose dates to view prices

Photo gallery for ARCOTEL Onyx Hamburg

Exterior
Property amenity
Exterior
One Double Bed | Living area
Lobby lounge
Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • BarBarBar

Check out the area

Map
Reeperbahn 1a, Hamburg, HH, 20359
  • Popular LocationReeperbahn5 min walk
  • Popular LocationElbe Philharmonic Hall3 min drive
  • Popular LocationMiniatur Wunderland3 min drive
  • AirportHamburg (HAM)27 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

8.6/10 Very good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

9.6/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 26.0 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Suite

Suite

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 54 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

9.6/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 24.0 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
east Hotel Hamburg
Spa
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1002)
The price is AU$412
for 1 night
includes taxes & fees
5 June - 6 June
east Hotel Hamburg

About the area

Hamburg

ARCOTEL Onyx Hamburg puts you in the heart of Hamburg, within just a 10-minute stroll of popular attractions like Reeperbahn and St. Pauli Piers. Highlights at this eco-friendly hotel include a bar/lounge and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4-property class Hamburg-Mitte hotel include Fish Market and Miniatur Wunderland.

What's nearby

  • Reeperbahn - 5 min walk
  • St. Pauli Piers - 9 min walk
  • Elbe Philharmonic Hall - 3 min drive
  • Hamburg City Hall - 3 min drive
  • Miniatur Wunderland - 3 min drive

Getting around

  • St. Pauli U-Bahn - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 27 min drive

Restaurants

  • Tanzende Türme - 2 min walk
  • Clouds - 2 min walk
  • Mojo Club - 1 min walk
  • Pyjama Bar - 3 min walk
  • Hesburger - 4 min walk

About this property

ARCOTEL Onyx Hamburg

Upscale eco-certified hotel, walk to Reeperbahn
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 592 square feet (55 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified ARCOTEL Onyx Hamburg. Parking is available for a fee.

This 4-star Hamburg hotel is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 7 levels
  • 592 sq ft of conference space
  • 55 sq. m of conference space
  • Built in 2012
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
ARCOTEL Onyx Hamburg offers 215 air-conditioned accommodations with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 76-cm flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 10:30 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 592 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Building
  • Built in 2012
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 76-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Self-parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars, and is displayed on this page as 4 stars.

Property is also known as

ARCOTEL Hamburg Onyx
ARCOTEL Onyx
ARCOTEL Onyx Hamburg
ARCOTEL Onyx Hotel
ARCOTEL Onyx Hotel Hamburg
Hamburg ARCOTEL Onyx
Hamburg Onyx
Onyx ARCOTEL
Onyx ARCOTEL Hamburg
Onyx Hamburg
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hamburg
ARCOTEL Onyx Hamburg Hotel Hamburg

Frequently asked questions

What is the cancellation policy at ARCOTEL Onyx Hamburg?

ARCOTEL Onyx Hamburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ARCOTEL Onyx Hamburg?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at ARCOTEL Onyx Hamburg on 9 June 2024 start from AU$237.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ARCOTEL Onyx Hamburg?

Yep, ARCOTEL Onyx Hamburg has a self car park for EUR 22 per day.

Are there any beaches close to ARCOTEL Onyx Hamburg?

The closest beach to ARCOTEL Onyx Hamburg is Övelgönne (3.8 km).

What makes ARCOTEL Onyx Hamburg a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at ARCOTEL Onyx Hamburg.

Does ARCOTEL Onyx Hamburg serve breakfast?

Sure does, buffet brekkie is offered on weekdays between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at ARCOTEL Onyx Hamburg?

No, ARCOTEL Onyx Hamburg does not offer an airport shuttle service.

What time are check-in & check-out at ARCOTEL Onyx Hamburg?

Check-in begins at 3:00 PM. Check-out time is noon.

ARCOTEL Onyx Hamburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1000 reviews" "
Rating 8 - Good. 350 out of 1000 reviews" "
Rating 6 - Okay. 41 out of 1000 reviews" "
Rating 4 - Poor. 11 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for being accommodating
Stayed 3 nights in Jul 2023

2/10 Terrible

Aida, glendale

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Is horrible. The manager and staff are incredible rude and irresponsible. The manager pretended to be receptionist to avoid taking any responsibilities. The are located in a very dangerous are with drunk people in front of the hotel. The roomes were dirty and smelled. Would never go back
Stayed 3 nights in Jul 2023

8/10 Good

Sönke

Stayed 1 night in Jul 2023

8/10 Good

Severin Tobias, Valby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quite a nice hotel and location. There were some problems with the shower that didn't work properly (the water temperature kept changing by itself) and the breakfast was a bit boring and tame. But overall I would recommend the hotel.
Stayed 3 nights in Jul 2023

10/10 Excellent

michael

Travelled with family and small children
Liked everything about it
Stayed 2 nights in Jul 2023

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Darrell

Stayed 1 night in Jun 2023

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and loved the convenient amenities and access to other locations.
Stayed 2 nights in May 2023

10/10 Excellent

Marek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious, clean and cozy room. Nice window seat. Smartly furnished room with cool design. The room is very well noise-isolated and there was no noise from the street or neighboring rooms. This is one of the best 4-start hotels we have been to. The hotel is very close to public transportation.
Stayed 3 nights in May 2023

10/10 Excellent

James, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern. The breakfast is incredible. Great food, quality, and variety in an attractive setting. Most importantly, the staff servicing the breakfast does an incredible job - efficient and friendly. Amazing. Highly recommend.
Stayed 3 nights in May 2023