Save

Carat Hotel

5.0 star property
Luxury Guangzhou hotel in Baiyun District with 2 restaurants

Choose dates to view prices

Photo gallery for Carat Hotel

View from property
Indoor pool, outdoor pool
Premium bedding, minibar, in-room safe, blackout curtains
2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • BarBarBar
  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
Guang Yuan Zhong Road, 388, Guangzhou, Guangdong, 510405
  • Popular LocationGuangzhou Wanda Plaza3 min drive
  • Popular LocationBaiyun Mountain3 min drive
  • Popular LocationBeijing Road Pedestrian Street6 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)33 min drive

Room options

Similar properties

Exterior
Kempinski Residences Guangzhou
Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (32)
The price is AU$242
for 1 night
includes taxes & fees
20 June - 21 June
Kempinski Residences Guangzhou

About the area

Guangzhou

Carat Hotel places you in the heart of Guangzhou, within a 10-minute walk of Bai Yun Cable Way and 2.1 km (1.3 mi) from Guangzhou Sculpture Park. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Yu Spa can include massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Home Kitchen, serves international cuisine and is open for breakfast, lunch and dinner. Mirage Bar is the hotel's own bar. Enjoy the indoor swimming pool, marina, gym and sauna. Additionally, you'll find free Wi-Fi in public areas, a conference centre and coffee/tea in a common area. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Baiyun District hotel include Beijing Road Pedestrian Street and Shangxiajiu Pedestrian Street.

What's nearby

  • Guangzhou Wanda Plaza - 3 min drive
  • Baiyun Mountain - 3 min drive
  • Yuexiu Park - 5 min drive
  • Guangzhou Baiyun International Convention Center - 5 min drive
  • Beijing Road Pedestrian Street - 6 min drive

Getting around

  • Feixiang Park Station - 4 min drive
  • Guangzhou Railway Station - 9 min drive
  • Foshan (FUO-Shadi) - 36 min drive

Restaurants

  • 广西城市便捷酒店管理有限公司广州分公司 - 11 min walk
  • 仙踪林 - 4 min drive
  • 八重洲 - 9 min walk
  • 龙凤酒家 - 1 min walk
  • 卡丽酒店西餐厅 - 1 min walk

About this property

Carat Hotel

Luxury Guangzhou hotel in Baiyun District with 2 restaurants
Carat Hotel offers its guests a full-service spa, a marina, and an indoor pool. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. An outdoor pool, a fitness centre, and a sauna are also featured at Carat Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

  • 247 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2000
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Carat Hotel offers 247 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Yu Spa. Services include massages and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 168 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Dragon Phoenix
  • Home Kitchen
  • Mirage Bar

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Carat Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 per person
  • Airport shuttle fee: CNY 1000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Carat Guangzhou
Carat Luxury
Royal Tulip Luxury Carat
Royal Tulip Luxury Carat Guangzhou
Royal Tulip Luxury Hotels Carat
Royal Tulip Luxury Hotels Carat Guangzhou
Royal Tulip Luxury Hotels Carat Guangzhou Hotel
Royal Tulip Luxury Hotels Carat Hotel
Carat Hotel Hotel
Carat Hotel Guangzhou
Hotel Carat Guangzhou
Carat Hotel Hotel Guangzhou
Royal Tulip Luxury Hotels Carat Guangzhou

Frequently asked questions

What is the cancellation policy at Carat Hotel?

Carat Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Carat Hotel?

Yep, Carat Hotel has a free self car park.

Is there a spa on site at Carat Hotel?

Yep, Yu Spa is available for guests. It has a hot tub and a sauna. You'll enjoy services like body treatments.

Does Carat Hotel have a pool?

Carat Hotel has an outdoor pool and an indoor pool.

What luxury perks are available at Carat Hotel?

Carat Hotel features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Carat Hotel a romantic place to stay?

A hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Carat Hotel.

Does Carat Hotel serve breakfast?

Sure does, buffet breakfast is available daily.

Is there a free airport shuttle available at Carat Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Carat Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Carat Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Carat Hotel?

No, pets and service animals are not allowed.

Carat Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 86 out of 266 reviews" "
Rating 8 - Good. 112 out of 266 reviews" "
Rating 6 - Okay. 31 out of 266 reviews" "
Rating 4 - Poor. 16 out of 266 reviews" "
Rating 2 - Terrible. 21 out of 266 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Comfort

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
Stayed 5 nights in Nov 2019

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable I liked it a lot. The hotel design is also superb and I really liked the idea of pone shutter closing both the toilet and bathroom door. The breakfast can be improved to accommodate the international travellers better.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it every time I come here
The rooms are great the food is good the location is comfortable
Stayed 5 nights in Oct 2018

6/10 Okay

Ljnus, Calgary, Canada

Liked: Staff & service
Disliked: Cleanliness
Beds comfortable. But rooms have mold on the ceiling and when we asked we were told that we could change our room but all rooms were the same. Coffee good and bfast good in the morning if you stick with pastries. Dinner buffet disappointing. Very helpful staff, though. With a little tic, this would be comfortable and decent place to stay.
Stayed 4 nights in Oct 2018

4/10 Poor

ABRAR

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

BHAVESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

6/10 Okay

Liqiang

Liked: Staff & service
Stayed 1 night in Nov 2017

10/10 Excellent

Emelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great Hotel. I’ve used it since 2013. Very clean..... food needs more continental dishes and taste.
Stayed 7 nights in Oct 2017

4/10 Poor

Adekunle

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
BEAUTIFUL HOTEL, POOR SERVICE! (BEWARE OF FRAUD)
For all the white glove service, and friendly smiles at arrival, the hotel didn't live up to it's promise. Staffers had a better command of the English language than most typical hotels in the area, but failed to be helpful when it most mattered. The front desk (which had a convenient currency exchange service) was fully aware of how fraudulent taxicab drivers were in the city, and gave no advance warning to clients. After I was defrauded by a taxi-cab driver of over Y450 through a very slick scheme, the front desk confirmed to me that the bills the driver had passed on to me were all fake, and described in detail how the fraud was perpetrated. It was definitely medicine after death! It made no sense that they were that aware of what was going on and wouldn't warn clients ahead. They almost seemed complicit in the fraud. Also anytime you complained about anything was when their command of the English always disappeared. I quickly came to realize that it was their way of avoiding responsibility- a standard way of not wanting to solve clients' complaints or problems. I left a country I had fallen in love with, very bitter and disillusioned. Will never stay here again, nor visit China. SAD! :-(
Stayed 3 nights in Oct 2017