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Hilton Guangzhou Tianhe

5.0 star property
Luxury hotel connected to a shopping centre in Guangzhou with 3 restaurants

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Photo gallery for Hilton Guangzhou Tianhe

Outdoor pool
Exterior
Suite, 1 King Bed, Business Lounge Access
3 restaurants, breakfast served
Executive lounge
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • BarBarBar
  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning
  • Breakfast available

Explore the area

Map
No 215 Linhe Xi Heng Road Tianhe, Guangzhou, Guangdong, 510500
  • Popular LocationTee Mall3 min drive
  • Popular LocationTaikoo Hui3 min drive
  • Popular LocationGuangzhou Zoo5 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)45 min drive

Room options

View all photos for Room (King hilton guestroom)

Minibar, in-room safe, soundproofing, iron/ironing board

Room (King hilton guestroom)

9.2/10 Wonderful

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton, Executive Room, Business Lounge Access

Minibar, in-room safe, soundproofing, iron/ironing board

King Hilton, Executive Room, Business Lounge Access

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton, Deluxe Room

Minibar, in-room safe, soundproofing, iron/ironing board

King Hilton, Deluxe Room

9/10 Excellent

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Business Lounge Access

Presidential Suite, Business Lounge Access

Presidential Suite, Business Lounge Access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Kitchen
Mini-fridge
  • 501 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Hilton, Deluxe Twin Room

Minibar, in-room safe, soundproofing, iron/ironing board

Hilton, Deluxe Twin Room

8.3/10 Very good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
HDTV
Private bathroom
Bathrobes
  • 92 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Twin hilton guestroom)

Minibar, in-room safe, soundproofing, iron/ironing board

Room (Twin hilton guestroom)

8.3/10 Very good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Accessible

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room, Accessible

7.5/10 Good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Business Lounge Access

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Suite, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
HDTV
Private bathroom
Bathrobes
  • 81 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Business Lounge Access

Suite, 1 King Bed, Business Lounge Access

Suite, 1 King Bed, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Hilton, Executive Twin Room, Business Lounge Access

Minibar, in-room safe, soundproofing, iron/ironing board

Hilton, Executive Twin Room, Business Lounge Access

8.3/10 Very good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Room
Sofitel Guangzhou Sunrich
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (877)
The price is AU$229
for 1 night
includes taxes & fees
18 June - 19 June
Sofitel Guangzhou Sunrich

About the area

Guangzhou

Hilton Guangzhou Tianhe places you in the centre of Guangzhou, connected to a shopping centre and within just a 15-minute stroll of CITIC Plaza and Liyuan Light Science Museum. Highlights at this luxury hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A relaxing day at eforea spa at hilton can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, cafe at 2, is open for breakfast, lunch and dinner. Enjoy the outdoor swimming pool, free kids' club, gym and sauna. Other amenities include free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning full breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of free train pick-up service. .Attractions within a 10-minute drive of this 5-property class Tianhe hotel include Canton Tower and Beijing Road Pedestrian Street.

What's nearby

  • Tee Mall - 3 min drive
  • Taikoo Hui - 3 min drive
  • Guangzhou Zoo - 5 min drive
  • Canton Tower - 6 min drive
  • Beijing Road Pedestrian Street - 7 min drive

Getting around

  • Linhexi Station - 10 min walk
  • Guangzhou East Railway Station - 17 min walk
  • Baiyun International Airport (CAN) - 46 min drive

Restaurants

  • ‪东北鑫鑫烧烤 - ‬8 min walk
  • ‪众福饭店 - ‬5 min walk
  • ‪满记甜品 - ‬4 min walk
  • ‪二郎田鸡 - ‬2 min walk
  • ‪品岸酒汇 - ‬9 min walk

About this property

Hilton Guangzhou Tianhe

Luxury hotel connected to a shopping centre in Guangzhou with 3 restaurants
Hilton Guangzhou Tianhe offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A sauna, spa services, and a complimentary children's club are also featured at the luxury Hilton Guangzhou Tianhe. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Guangzhou hotel is smoke free.

  • 1 building
  • 498 guestrooms or units
  • 24 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Hilton Guangzhou Tianhe offers 498 accommodations with iPod docking stations and DVD players. LCD televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

This Guangzhou hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Eforea spa at hilton has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 6 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 60 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: CNY 173 for adults and CNY 86.50 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • cafe at 2
  • IL Ponte
  • Sui Xuan

Things to do

  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Guangzhou Tianhe

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CNY 173 for adults and from CNY 86.50 for children
  • Fee for in-room wireless Internet: CNY 60 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 60 per day (rates may vary)
  • Airport shuttle fee: CNY 800 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 800 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Tianhe Hilton
Hilton Guangzhou Tianhe
Hilton Hotel Guangzhou Tianhe
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel Guangzhou
Hilton Guangzhou Tianhe Guangzhou
Hilton Guangzhou Tianhe Hotel Guangzhou

Frequently asked questions

What is the cancellation policy at Hilton Guangzhou Tianhe?

Hilton Guangzhou Tianhe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Guangzhou Tianhe?

As of 4 June 2024, prices found for a 1-night stay for 2 adults at Hilton Guangzhou Tianhe on 16 June 2024 start from AU$136.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Guangzhou Tianhe?

Yep, Hilton Guangzhou Tianhe has a free self car park. Onsite parking is limited.

Is there a spa on site at Hilton Guangzhou Tianhe?

Yep, eforea spa at hilton is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hilton Guangzhou Tianhe have a pool?

Hilton Guangzhou Tianhe has a pool. The pool is open 6:30 AM to 11:00 PM.

What luxury perks are available at Hilton Guangzhou Tianhe?

Hilton Guangzhou Tianhe features a full-service spa, a health club and an outdoor pool.

What makes Hilton Guangzhou Tianhe a romantic place to stay?

Couples spa treatments and a bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hilton Guangzhou Tianhe.

Is Hilton Guangzhou Tianhe family-friendly?

You bet! With amenities such as a free children's club and free food shopping service, as well as free infant beds in the guestrooms, it's no surprise that Hilton Guangzhou Tianhe is a hit with families.

Does Hilton Guangzhou Tianhe serve breakfast?

Yeah, full brekkie is served daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Guangzhou Tianhe?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hilton Guangzhou Tianhe?

Yep, you can grab a meal at Hilton Guangzhou Tianhe's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Guangzhou Tianhe?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hilton Guangzhou Tianhe?

No, pets and service animals are not allowed.

Hilton Guangzhou Tianhe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 380 out of 857 reviews" "
Rating 8 - Good. 334 out of 857 reviews" "
Rating 6 - Okay. 73 out of 857 reviews" "
Rating 4 - Poor. 36 out of 857 reviews" "
Rating 2 - Terrible. 34 out of 857 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cecilia

Spacious room.
The hotel is not new. But it is maintained relatively well. We have booked the Junior Suites, which is really really very big and spacious. And I love the layout of the room. Unfortunately, all these Junior suites have afternoon sun. So when we checked in at 3 PM, the room was so so so hot. And it was registered at 28°. When they sent technician to rectify the aircon, he could not do anything because it was centrally controlled. This is a very unlikable system. Hope you can improve on this in your next renovation. All in all, in this trip our group has booked 20 nights in your hotel.
Stayed 4 nights in Dec 2023

2/10 Terrible

Iman

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Never try
Room was so cold and air condition not working , they bring heater to room , nobody speak english , breakfast was full and they say take some food for take away , never go this hotel
Stayed 3 nights in Dec 2023

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air condition very hot
Everything was OK we were in the room number 1612. We arrived at 2:33 PM in the afternoon and because of the afternoon sun. The room was very hot at 26°C. So we waited at night when we went back after dinner the temperature dropped to 24. It is very hot for us. We kept calling the engineer they came, but he couldn’t do anything. On the third night we actually had to ask for a fan to put in our room to regulate the air. I will be coming back again on 29 December, and I hope you are not going to give me a room that is facing the west and also a room with a better air condition .
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay and good location
Very nice stay and got a free upgrade to executive room. Good location where is near to Guangzhou East Railway station and Popark shopping mall with AEON department store in it.
Stayed 2 nights in Dec 2023

8/10 Good

Sanja, ZAGREB

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are really nice and spacious. We have stay at executive floor with lounge access. Loungeis nice but selection of food was the same every day and we have been there- 10 days. Ano western food.
Stayed 10 nights in Dec 2023

10/10 Excellent

CHEE KEONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast definitely was not worth it. It does not provide international breakfast and more on Chinese food where option is limited. The breakfast look more like a lunch.i would recommend to eat outside as the price is not worth it to include breakfast while staying in the hotel. Onr things is good in this hotel is if you do a late check in at midnight they let you check out at 3 pm.
Stayed 1 night in Nov 2023

10/10 Excellent

Fayse

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the location, is perfect
Stayed 5 nights in Oct 2023

2/10 Terrible

Calvin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, be aware! Stay away from this Place ! Please stay someplace else!
Stayed 3 nights in Nov 2023

10/10 Excellent

Alexis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

8/10 Good

Lawrence, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall an excellent hotel with the 2 exceptions: 1. waiting staff service at the bar lounge was extremely slow. I waited for at least 10 mins before someone dropped by to take the drink orders and could hardly find any one after getting the drinks. 2. the wifi was slow with the exception of using wechat. Had no access to other communications platforms like Whatsapp, Google, Youtube, Gmail etc. I was told there was government regulations that it was not allowed to access such services, which I could get that from White Swan Hotel, which is also in Guangzhou
Stayed 2 nights in Oct 2023