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Best Western Hospitality Hotel & Suites

2.5 star property
Suburban Grand Rapids hotel in Forest Hills with free breakfast

Choose dates to view prices

Photo gallery for Best Western Hospitality Hotel & Suites

Terrace/patio
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Free daily continental breakfast
Reception
Reviews
7.4

Good

Popular amenities

  • Breakfast included
  • Pool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
5500 28th Street SE, Grand Rapids, MI, 49512
  • Popular LocationMSA Fieldhouse9 min walk
  • Popular LocationCalvin College5 min drive
  • Popular LocationWoodland Mall5 min drive
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)7 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.5/10 Very good

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6/10 Very good

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Sofa bed
Blackout curtains
Hairdryer
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.9/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.4/10 Very good

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Baymont by Wyndham Grand Rapids Airport
Breakfast included
Parking included
Free WiFi
Air conditioning
3.8 out of 5, Good, (1003)
The price is AU$236
for 1 night
includes taxes & fees
14 June - 15 June
Baymont by Wyndham Grand Rapids Airport

About the area

Grand Rapids

At Best Western Hospitality Hotel & Suites you'll be within a 10-minute walk of MSA Fieldhouse and 1.8 km (1.1 mi) from Patterson Ice Center. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and pool loungers. Business amenities include meeting rooms and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of an airport shuttle. .Attractions within a 15-minute drive of this Forest Hills hotel include Frederik Meijer Gardens and Sculpture Park and DeVos Performance Hall.

What's nearby

  • MSA Fieldhouse - 9 min walk
  • Calvin College - 5 min drive
  • Woodland Mall - 5 min drive
  • Watermark Country Club - 7 min drive
  • Frederik Meijer Gardens & Sculpture Park - 7 min drive

Getting around

  • Grand Rapids Station - 12 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • Starbucks - 5 min walk
  • McDonald's - 12 min walk
  • Starbucks - 16 min walk
  • Fuji Buffet & Grill - 2 min drive
  • Culver's - 2 min drive

About this property

Best Western Hospitality Hotel & Suites

Suburban Grand Rapids hotel in Forest Hills with free breakfast
Best Western Hospitality Hotel & Suites offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. An airport shuttle (available on request) and a bus station shuttle are available for a fee. The business-friendly Best Western Hospitality Hotel & Suites also features a vending machine, a picnic area, and coffee/tea in common area. Self parking is free.

This Grand Rapids hotel is smoke free.

  • 120 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1970
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
Best Western Hospitality Hotel & Suites offers 120 accommodations with a safe and coffee/tea makers. Premium satellite televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 4:00 AM to midnight on request
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15.00 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hospitality & Suites Rapids
Best Western Hospitality Grand Rapids
Best Western Hospitality Hotel
Best Western Hospitality Hotel Grand Rapids
Best Western Hospitality Hotel And Suites
Best Western Grand Rapids
Grand Rapids Best Western
Best Western Hospitality Hotel & Suites Hotel
Best Western Hospitality Hotel & Suites Grand Rapids
Best Western Hospitality Hotel & Suites Hotel Grand Rapids

Frequently asked questions

Is parking available at Best Western Hospitality Hotel & Suites?

Yep, Best Western Hospitality Hotel & Suites has a free self car park.

How much does it cost to stay at Best Western Hospitality Hotel & Suites?

As of 31 May 2024, prices found for a 1-night stay for 2 adults at Best Western Hospitality Hotel & Suites on 30 June 2024 start from AU$143.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hospitality Hotel & Suites have a pool?

Yep, and guests recommend it! Best Western Hospitality Hotel & Suites has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 11:00 PM.

Does Best Western Hospitality Hotel & Suites serve breakfast?

Yep, complimentary continental brekkie is offered weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Best Western Hospitality Hotel & Suites?

No, but there's an airport shuttle that runs from 4:00 AM - midnight on request for a fee.

What time are check-in & check-out at Best Western Hospitality Hotel & Suites?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Hospitality Hotel & Suites?

No, only service animals are allowed.

Best Western Hospitality Hotel & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 303 out of 1000 reviews" "
Rating 8 - Good. 330 out of 1000 reviews" "
Rating 6 - Okay. 166 out of 1000 reviews" "
Rating 4 - Poor. 116 out of 1000 reviews" "
Rating 2 - Terrible. 85 out of 1000 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Kimberly

Travelled with family, Travelled with pets
Rooms were spacious and clean. Dislike - the overpowering smell of weed when coming back to our room after dinner. Breakfast was lacking and poor. No hot water. No microwave to make the oatmeal packets that were there. Only fruit was apples. I went up at 8 am and there was no eggs, no biscuits, no bacon or sausage and very little muffins and bread.
Stayed 1 night in Feb 2024

8/10 Good

Kelly

Business traveller
Liked: Staff & service
Great staff and quiet room
Stayed 1 night in Jan 2024

4/10 Poor

Shelby

Stayed 2 nights in Feb 2024

8/10 Good

Riyadh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like the property and how everyone was very nice and friendly.
Stayed 1 night in Feb 2024

2/10 Terrible

Tim van

Stayed 1 night in Feb 2024

4/10 Poor

Mark

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an issue when checking in that was resolved quickly but shouldn’t have happened. Clerk said payment was declined due to insufficient funds. Paid via Expedia & showed receipt. They looked into it closer & found the issue. Not sure of the details but did get it resolved fairly quick.
Stayed 1 night in Feb 2024

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I con say bad it. It sounded like someone was tapping on the door all night. But when I got up and checked it was the heater making the noise. Everything other then that it was good.
Stayed 1 night in Jan 2024

6/10 Okay

Carolyn

Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast on my last day there was not good the eggs and sausage had a bad smell to them and I could not eat due to the smell
Stayed 2 nights in Jan 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023